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Sales Associate

Company Overview

Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with 70% of our products currently certified as having a Net Positive impact on the environment.  Our award-winning office products – seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 40 years.

Overview

The Sales Associate position is responsible for growing sales from accounts in their territory, including end-user, dealer and A&D accounts. Representatives are responsible for educating their prospects and customers on the benefits of ergonomics, and leveraging that knowledge in the sale of our products and services..

Responsibilities

  • Strong understanding of all of Humanscale products and ergonomic fundamentals
  • Ability to assess end-users furniture and technology to specify appropriate configuration of solutions
  • Order and manage sample inventory, receive, deliver, and install at client location and educate end user on proper use
  • Manage project installations and train dealer installers and end-user facilities teams on proper installation techniques and functionality
  • Small account development resulting in three (3) additional demos/installations per week outside the office
  • Key account development and support (Higher Ed, Healthcare, Local/State Gov.)
  • Completing of any sales order paperwork, warranty and general customer service and follow-up
  • Completing sales activity/ opportunity reports and maintaining customer contact database
  • Effectively work with other Humanscale, A&D, Dealer and End-user personnel
  • As needed set up post sale end-user appointments working with ADR on recently closed business

Qualifications

  • QUALIFICATIONS

    • Candidate will have 1-2+ years business sales experience
    • Bachelor's degree or equivalent sales experience preferred
    • Successful track record of setting and exceeding goals
    • Knowledge and/or experience in office furniture or related industry, a plus
    • Good written and verbal skills

COMPUTER SKILLS:

  • Working knowledge of MS OFFICE and associated applications are required

Benefits:

  • Competitive base plus commission
  • Monthly auto allowance
  • Cell phone allowance, laptop, etc.
  • Medical Benefits (Medical, Dental, Vision)
    • HSA, Medical FSA, Limited FSA, Dependent Care FSA, Commuter Benefits
    • Medical Discounts
  • Ancillary Benefits
    • Accident, Critical Illness, Hospital Insurance
    • Basic Life and AD&D, Voluntary, Spouse, and Child Life Insurance
  • Health Advocates
  • EAP, Complementary Life and Short-Term Disability
  • Pet Insurance
  • Employee Discount Programs
  • 401k with Employer matching (Pre-Tax and Roth)
    • 100% Vested
  • Paid time off (including 15 PTO days and ~10 holidays)
    • Maternity PTO
  • Expense Budget
  • Humanscale University sales training

 

Humanscale is an Equal Opportunity Employer (Disabled/Veteran)

 

Salary Range: $ 52,287  - $76,266 

In addition to the salary there is a bonus variable component. Please note that the salary information is a general guideline. Humanscale considers other factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market location and business considerations when extending an offer.

 

Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Humanscale. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Humanscale will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.

Average salary estimate

$64276.5 / YEARLY (est.)
min
max
$52287K
$76266K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Associate, Humanscale

Are you enthusiastic about sales and passionate about making the workplace more comfortable? Join Humanscale as a Sales Associate in New York! In this dynamic role, you will tap into your understanding of our ergonomic products and become a trusted advisor to your clients, including end-users, dealers, and A&D accounts. Your mission will be to educate them on the benefits of ergonomics while showcasing how our award-winning seating, desks, and technology support can transform their work environment. You'll get hands-on with product demonstrations, assess client needs to customize solutions, and even manage installations! This position is not just about selling; it’s about fostering relationships and creating a healthier workplace. With 1-2+ years of sales experience under your belt and a degree or equivalent experience, you’ll thrive in an environment where your skills will help elevate workplace comfort. You’ll enjoy a competitive base salary plus commission, regular training opportunities, and a host of benefits including health care, paid time off, and a 401k plan with employer matching. If you're a proactive leader who enjoys working collaboratively and is eager to exceed goals, then this Sales Associate position at Humanscale might be the perfect fit for you!

Frequently Asked Questions (FAQs) for Sales Associate Role at Humanscale
What are the key responsibilities of the Sales Associate at Humanscale?

As a Sales Associate at Humanscale, you'll be responsible for developing sales within your territory, which includes managing relationships with end-users, dealers, and A&D accounts. Your day-to-day activities will involve educating clients on ergonomic solutions and managing product demonstrations. You'll handle paper work for sales orders, oversee installations, and maintain excellent communication with clients to ensure satisfaction.

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What qualifications are needed for the Sales Associate role at Humanscale?

To become a Sales Associate at Humanscale, candidates should possess 1-2+ years of business sales experience along with a Bachelor’s degree or equivalent experience. A successful track record in meeting sales goals is essential, and familiarity with the office furniture industry would be a plus. Strong verbal and written communication skills are critical for effectively engaging with clients.

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What type of training will I receive as a Sales Associate at Humanscale?

Humanscale offers comprehensive training for its Sales Associates, including a structured sales training program called Humanscale University. This training is designed to equip you with the necessary knowledge about our products and efficient sales techniques, ensuring you're prepared to meet client needs and drive sales effectively.

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Are there opportunities for career growth as a Sales Associate at Humanscale?

Yes, at Humanscale, Sales Associates have the potential for significant career advancement. By consistently exceeding sales goals and demonstrating leadership qualities, you can progress within the company to higher positions in sales management or specialized product areas, opening the door to a fulfilling long-term career.

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What benefits does Humanscale offer to their Sales Associates?

Humanscale provides a robust benefits package for Sales Associates that includes competitive salaries with commission potential, comprehensive medical and dental coverage, a generous PTO policy, retirement savings plans with employer matching, and unique perks such as pet insurance. This holistic approach ensures you are well-supported both at work and in your personal life.

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Common Interview Questions for Sales Associate
What motivates you to succeed in a sales role like the Sales Associate position at Humanscale?

Explain how personal achievements, client satisfaction, and recognition can drive your performance as a Sales Associate. Give examples of past successes and how achieving sales targets made you feel, linking this to the company’s mission to improve workplace comfort.

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How do you handle objections from clients when selling ergonomic products?

Share your approach to handling objections by emphasizing active listening, asking clarifying questions, and presenting the benefits of your products that specifically address each concern. This demonstrates your problem-solving skills and commitment to customer satisfaction.

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Can you describe a time you exceeded sales goals in a previous role?

Talk about a specific instance where you not only met but went beyond your sales targets. Explain the strategies you employed and the outcome, showcasing your ability to drive sales growth effectively.

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What do you know about Humanscale and our ergonomic products?

Research about Humanscale's commitment to sustainability and focus on ergonomic design. Discuss specific products and features that you admire, demonstrating your knowledge of how these products benefit users in their work environment and align with what you would represent as a Sales Associate.

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How would you approach creating a sales strategy for a new territory?

Describe your method for researching potential clients and understanding market conditions. Detail how you would prioritize accounts, set realistic targets, and leverage existing relationships to establish a strong foothold in a new area.

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What role does follow-up play in your sales process?

Emphasize that consistent follow-up is crucial in nurturing client relationships and driving sales. Discuss your personal system for tracking interactions and ensuring timely communication, illustrating your dedication to client satisfaction.

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What tools and technology do you find essential for a Sales Associate's success?

Mention specific tools you have used for customer relationship management (CRM), sales analytics, and project management. Highlight your comfort with technology, such as MS Office, which Humanscale requires, and discuss how these tools enhance your productivity.

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Describe a successful client relationship you've built and how it benefited your previous employer.

Share a story about a client where you developed trust through excellent service. Show how this relationship led to repeat business, referrals, or a substantial deal, underscoring your relationship-building skills relevant to the Sales Associate role.

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How do you stay motivated during slow sales periods?

Discuss your strategies for maintaining motivation, such as setting personal goals, focusing on continuous learning, and remaining proactive in seeking new opportunities rather than becoming discouraged.

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What questions do you have about the Sales Associate role at Humanscale?

Prepare thoughtful questions that show your enthusiasm for the role and interest in company culture, such as inquiries about specific sales strategies, opportunities for professional development, or the types of accounts you'll be working with.

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Humanscale is the premier designer and manufacturer of sustainable, high-performance ergonomic products for the workplace. Our award-winning solutions improve the health, efficiency and quality of work life. Since its founding in 1983, Humanscale...

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DATE POSTED
April 22, 2025

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