Engineering Manager (Digital Payments)

The primary responsibilities of the Engineering Manager for Digital Payments at IDT include leading and managing a talented engineering team, optimizing resource allocation, and ensuring efficient delivery of projects. You'll be responsible for recruiting top engineering talent, conducting performance assessments, and fostering a collaborative work environment. Additionally, your role will involve driving agile practices, improving engineering processes, and aligning technical decisions with the overall company goals.

To qualify for the Engineering Manager position at IDT, candidates should have at least one year of leadership experience within cross-functional, agile development teams in a product-focused setting. A solid technical background in software engineering is essential, with familiarity in DevOps principles, automation technologies, and a Bachelor’s degree in Computer Science or a related field. Strong organizational skills and experience in nurturing high-performing teams are also preferred.

IDT places a strong emphasis on the growth and development of its team members, including the Engineering Manager. We offer opportunities for professional training, attendance at seminars and conferences, and corporate English language classes. Moreover, we encourage an innovative and entrepreneurial culture that supports the ideas and initiatives of employees, thereby promoting continuous personal and professional development.

As an Engineering Manager at IDT, you will work with a modern technology stack that includes AWS and on-premise environments, Kubernetes for orchestration, and AWS CDK and Terraform for infrastructure as code. The programming languages used are C# and Go (Golang), with NoSQL databases like MongoDB in the mix. Familiarity with CI/CD tools such as Jenkins and ArgoCD is also important for this role.

Yes, IDT offers flexible work arrangements, allowing for remote or hybrid opportunities for the Engineering Manager position. We value work-life balance and strive to create an environment where our employees can thrive, whether they choose to work from home or in a hybrid setting.

When answering this question, it's important to highlight your ability to assess team strengths and align tasks with company priorities. Discuss any specific tools or methods you employ, such as agile methodologies, to optimize workflow and ensure timely delivery without sacrificing quality.

Share a specific instance where you identified a conflict, the steps you took to resolve it, and the outcome. It's essential to emphasize your communication skills, your approach to maintaining a positive team environment, and how you turned the situation into a growth opportunity.

Discuss your experience with fostering collaboration through regular meetings, shared platforms for communication, and establishing common goals. Providing examples of successful cross-team projects will make your answer more compelling.

Talk about techniques that encourage creative thinking, like hackathons, brainstorming sessions, and dedicated time for exploration of new technologies. Sharing how you specifically support your team in pursuing innovative ideas can illustrate your leadership style.

Emphasize your commitment to professional development through regular one-on-one meetings, setting individual growth plans, and encouraging continuous learning. Sharing success stories of engineers you have mentored can further demonstrate your effectiveness.

Discuss your strategy for addressing performance issues through constructive feedback, additional support, and creating performance improvement plans. Ensuring the individual is aware of expectations and feels supported will reflect your leadership values.

Explain your background with agile practices, how you've implemented these methodologies in your previous roles, and the positive outcomes that resulted. Highlighting specific metrics or performance improvements achieved through agile can make your response stronger.

Describe the testing frameworks, code review processes, and standards you establish to ensure high code quality. Mention any CI/CD tools like Jenkins or ArgoCD that you employ to automate these quality checks.

Talk about your previous experiences in translating business objectives into actionable engineering tasks. Your ability to communicate with both technical and non-technical stakeholders will be critical here, showing that you understand the bigger picture.

Share your passion for IDT's mission, your alignment with the company values, and how your background fits the role. Discuss your excitement to lead a team involved in innovative digital payment solutions and facilitate growth within the company.