CPD Sales Support

As a CPD Sales Support at IFF in Moscow, your responsibilities will include generating price quotes for the Sales team, assisting in customer presentations and workshops, managing product sample orders, coordinating customer events, and ensuring effective communication within the team and with customers.

The CPD Sales Support position at IFF requires a Bachelor’s degree in Food Engineering, Finance, Chemistry, or Management. Additionally, fluency in the local language and English, along with strong interpersonal and analytical skills, are essential for success in this role.

The CPD Sales Support role at IFF is vital as it acts as a bridge between various teams, optimizes customer interactions, and ensures a seamless flow of information and services, ultimately enhancing customer satisfaction and driving business growth.

A successful CPD Sales Support at IFF should possess excellent time management skills, project management capabilities, strong communication and interpersonal skills, as well as the ability to work independently. Familiarity with SAP and analytical skills are also crucial.

The work environment for CPD Sales Support at IFF is collaborative and inclusive, fostering creativity and innovation. As part of an international team, you would be encouraged to share your unique perspectives, contributing to a diverse workplace culture.

When answering, provide specific examples of situations where you have successfully generated price quotes, detailing the processes you followed and how you ensured accuracy and speed in your quotes.

Highlight your time management strategies, such as using to-do lists or digital tools to organize tasks, and provide an example of a time when you effectively managed multiple responsibilities under tight deadlines.

Discuss your approach to communication, whether it's through regular updates, active listening, or adapting your communication style to fit the audience, and include examples of when these techniques led to successful outcomes.

Describe a methodical approach to addressing customer complaints, emphasizing the importance of empathy, problem-solving, and following up to ensure customer satisfaction.

Discuss your familiarity with SAP or any order management systems, emphasizing any specific tasks you've performed within those systems to showcase your technical skills.

Share examples of past projects you've managed, detailing the objectives, your approach to keeping the team on track, and how your organizational skills contributed to the project's success.

Outline your planning process for preparing presentations or events, including how you tailor content to your audience and ensure key messages are conveyed effectively.

Discuss your methods for double-checking data entry, using checklists, or any software tools you might use to track samples and their delivery statuses.

Share your passion for the food industry, whether it's the dynamism of B2B interactions or how you contribute to enhancing food solutions through your role, and allow your enthusiasm to shine through.

Explain how you balance collaboration with independent tasks, citing examples of successful team projects where your role complemented the team's efforts and contributed to a shared goal.