Education Specialist, Technical Programs - On-Site

The Education Specialist role at Informa Markets involves a variety of responsibilities focused on the production and management of educational programs for events like World of Concrete. This includes developing Technical Education Courses, coordinating with speakers, and ensuring high-quality program delivery both onsite and post-show. The position also demands operational support such as managing session details, maintaining educational standards and handling all logistical aspects of speaker presentations.

To be considered for the Education Specialist position at Informa Markets, candidates should have over 2 years of experience in exhibitions or education program development. A proven track record in project management, strong organizational skills, detail orientation, and proficiency in software like Excel and PowerPoint are necessary. Candidates with previous construction experience or tradeshow management experience will see their applications favored but all passionate applicants are encouraged to apply.

The Education Specialist plays a crucial role in the success of educational programs by focusing on content quality and participant engagement. By developing relevant curriculum, coordinating speaker logistics, and analyzing attendee feedback for continuous improvement, the specialist ensures each education program not only meets but exceeds industry standards and attendee expectations, ultimately driving better partnerships and professional growth for everyone involved.

The work environment for the Education Specialist at Informa Markets is dynamic and collaborative, ideal for someone who thrives in fast-paced settings. Employees enjoy flexibility in their work hours and patterns, are encouraged to engage with team initiatives, and participate in cultural and social events. With a strong emphasis on diversity, inclusion, and professional growth, the team creates a welcoming atmosphere where everyone's contributions are valued.

Informa Markets provides ample opportunities for Education Specialists to develop their careers, including bespoke training programs, access to extensive resources via LinkedIn Learning, and mentorship platforms. The company encourages internal job mobility, allowing employees to explore various paths within the organization. With a strong commitment to employee growth, Informa is dedicated to tailoring career development strategies that align with individual aspirations.

To stay updated with industry trends, I actively follow relevant publications, participate in industry events, and engage with professional networks. I also prioritize subscribing to trade journals and utilizing social media platforms to connect with thought leaders and influencers in the education and construction sectors.

In my previous roles, I have coordinated speakers by managing the proposal submission process, communication logistics, and facilitating speaker engagement from initial outreach to final presentation. I also handled collecting essential materials such as bios and presentation content, ensuring all information was accurate and timely for marketing.

I once managed an educational program where we faced unexpected speaker cancellations just weeks before the event. I proactive reached out to alternative speakers while simultaneously restructuring the program schedule. Through effective communication and teamwork, we successfully maintained our timeline and provided quality content that resonated with attendees.

I assess program success through a combination of attendee feedback, engagement statistics, and post-event surveys. Analyzing data such as session attendance and audience satisfaction provides insights for future improvements, ensuring that we continuously align our offerings with attendee needs and industry standards.

Essential software tools for the Education Specialist role include project management applications for tracking deadlines and responsibilities, education management software for organizing courses, and tools like PowerPoint for creating presentations. Familiarity with survey platforms for collecting feedback and analytics tools for evaluating program performance is also highly beneficial.

Upon receiving feedback from attendees, my first step is to carefully review and categorize the comments. I aim to identify trends and specific areas for improvement, and then I initiate discussions with the speakers and the content development team. Constructive criticism is an opportunity for growth, and I ensure that feedback is used to enhance future educational sessions.

Collaboration is vital in my role as an Education Specialist. Whether working with speakers, marketing teams, or venue managers, effective communication and teamwork lead to meaningful results. I thrive on sharing ideas, troubleshooting issues together, and creating a cohesive environment that enhances the educational experience for everyone involved.

My project management style revolves around organization, adaptability, and proactive communication. I prioritize setting clear goals and timelines while remaining open to changes and fluid situations. Engaging team members throughout the process ensures accountability and fosters a collaborative atmosphere where everyone is motivated to succeed.

When planning an educational event, it's crucial to consider audience engagement, content relevance, logistics, and speaker coordination. Understanding the needs of the attendees guides content development, while effective communication with speakers and staff ensures smooth operations. Additionally, incorporating feedback and evaluations post-event helps to refine future programming.

I am motivated to pursue a career as an Education Specialist in the construction industry because of my passion for facilitating knowledge transfer and supporting professional growth. The construction sector is dynamic and rapidly evolving, providing ample opportunities to share insights and innovations that shape the industry's future. Contributing to events like World of Concrete inspires me to empower professionals with valuable skills and tools.