PURPOSE OF THE POSITION
The Experience Merchandising Associate Manager will play a critical support role in executing key day-to-day initiatives that drive eCommerce performance and enhance the digital customer experience. Reporting to the Experience Merchandising Manager or Senior Manager, this role will assist with the execution of eCommerce strategies, coordinate content planning, and support optimization efforts across app and web platforms. The Associate Manager will also collaborate with internal stakeholders to ensure seamless execution of campaigns and features that improve traffic, conversion, check size, and customer satisfaction (CSAT).
RESPONSIBILITIES
eCommerce Execution and Coordination:
Optimization and Support:
Collaboration and Communication:
Continuous Improvement:
QUALIFICATIONS
Education:
Experience:
Skills and Abilities:
Travel Requirements:
This role is ideal for an aspiring eCommerce professional who is passionate about supporting digital strategies and delivering exceptional online experiences. Join our team to contribute to the success and growth of our eCommerce initiatives.
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Are you ready to take on an exciting challenge as the Experience Merchandising Associate Manager at Sonic in our Atlanta Support Center? In this role, you’ll become a key player in executing vital eCommerce initiatives that drive performance and enhance the digital customer experience. Working under the guidance of the Experience Merchandising Manager or Senior Manager, you'll assist with the implementation of eCommerce strategies while coordinating content planning across app and web platforms. Every day will bring important responsibilities, such as collaborating with cross-functional teams and working on campaign execution to boost traffic and customer satisfaction. Your analytical skills will come into play as you monitor eCommerce performance metrics, enabling you to provide actionable insights for improvements. With your strong organizational skills and detail-oriented mindset, you’ll help us manage multiple priorities efficiently. This position is perfect for an aspiring eCommerce professional who's passionate about creating exceptional online experiences and eager to learn and grow in a dynamic team. Join Sonic and become part of a company that embodies a vibrant culture and is dedicated to redefining how people enjoy their meals together!
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