Senior Accountant

As a Senior Accountant at Intercom, your primary responsibilities include managing day-to-day accounting operations and ensuring compliance with U.S. GAAP. You will prepare account reconciliations, financial reports, and provide valuable financial analysis to highlight key trends for management. Collaborating with various departments is key as you work to strengthen accounting functions and streamline processes.

To be considered for the Senior Accountant position at Intercom, you need at least 5 years of experience in public accounting or accounting operations. A strong knowledge of U.S. GAAP principles, along with excellent analytical and communication skills, are essential. Knowledge of accounting software like NetSuite and FloQast is preferred.

Intercom values continuous improvement and provides Senior Accountants with opportunities to drive process improvements and engage in special projects. Regular compensation reviews ensure that exceptional work is recognized, and the collaborative environment fosters professional growth with mentorship from seasoned team members.

Intercom promotes a hybrid working environment where employees are expected to be in-office at least two days a week. This setup is designed to enhance collaboration and create a strong company culture while still allowing the flexibility to work from home when needed.

Senior Accountants at Intercom enjoy a comprehensive benefits package that includes competitive salaries, medical, dental, and vision coverage, a flexible paid time off policy, a 401k plan with matching contributions, and much more. We ensure our employees feel valued and supported in both their professional and personal lives.

When discussing your experience with U.S. GAAP, be ready to provide specific examples of how you've applied these principles in your past roles. Highlight your understanding of compliance issues and demonstrate your ability to accurately prepare financial statements.

Share your time management strategies and how you prioritize tasks. Discuss any specific software or processes you've used to ensure efficiency and accuracy when working under pressure, particularly during month-end closures.

Provide a concrete example that illustrates your initiative in identifying inefficiencies and your approach to solving them. Focus on the positive impact this had on the team or company’s results.

Discuss your proficiency with accounting software like NetSuite or FloQast. Be specific about the tasks you performed, and how this software helped you with reporting, reconciliation, or other accounting functions.

Explain your methods for double-checking your work and validating data. Share any tools or techniques you use to spot discrepancies, and emphasize your attention to detail and analytical skills.

Talk about your experience in cross-functional teams. Share specific instances where you collaborated effectively with other departments like FP&A or Tax, emphasizing communication and problem-solving as key components.

Illustrate your systematic approach to preparing for audits, including documentation preparation, ensuring compliance with accounting standards, and communicating with auditors. Highlight any past experiences where you successfully navigated audits.

Share the resources you utilize to stay informed, such as professional associations, training sessions, and reputable accounting publications. Emphasis on lifelong learning shows your commitment to the accounting profession.

Prepare to discuss a specific problem, detailing the steps you took to resolve it and the outcome. Highlight your analytical thinking and persistence in overcoming challenges.

Express your passion for numbers, problem-solving, and the impact that accurate financial reporting has on businesses. Share any personal anecdotes that illustrate your journey into the accounting field and what keeps you engaged.