Remote Sales Representative (Property & Casualty)

As a Remote Sales Representative at Jerry, you will respond to inbound calls from potential customers, educate them on insurance policy details, prepare quotes, and assist in binding policies. Your goal will be to provide engaging customer service while ensuring that each customer finds the policy that best meets their needs from our range of 55+ insurance carrier partners.

To apply for the Remote Sales Representative role at Jerry, candidates should have excellent multitasking abilities, a passion for helping others, and strong problem-solving skills. While prior insurance experience is a plus, we are willing to provide training and will cover the cost of your Property & Casualty license, which needs to be obtained within two weeks of joining.

The compensation for a Remote Sales Representative at Jerry includes an hourly wage ranging from $18 to $21, plus uncapped commissions. This allows for the potential to earn between $75,000 and $100,000 annually, depending on performance. Additionally, Jerry offers a comprehensive benefits package that includes medical, dental, vision insurance, and a 401K match.

Yes, Remote Sales Representatives at Jerry have a scheduled work routine that is conducted in the Pacific Time Zone. Your shifts will include evenings and weekends, with specific hours set for each day to balance personal time with work commitments.

At Jerry, we value the ongoing development of our employees, which is why we offer robust training and mentorship programs. New team members will receive comprehensive training from our leadership team to ensure they are well-equipped to succeed in their role as Remote Sales Representatives, and we encourage continuous learning and growth.

When handling objections, it's important to listen actively to the customer’s concerns, empathize with their feelings, and then clearly present information that addresses their worries. Providing transparent policy details and showcasing how the insurance can meet their needs will reinforce customer confidence.

Share a specific example that highlights your problem-solving skills and your ability to connect with customers. Discuss how you listened to their needs, the process you went through to present options, and how your intervention led to a successful sale.

Great customer service in a sales role is characterized by attentiveness, empathy, and a genuine desire to help customers. Approaching every interaction with high energy and enthusiasm, along with providing personalized recommendations, can lead to a positive experience for both the customer and the representative.

Express your enthusiasm for Jerry's innovative approach in the fintech space and its commitment to improving customer experiences. Highlight how the company's mission aligns with your personal values and your desire to contribute to helping customers save time and money.

Even if you lack direct experience, focus on any relevant skills you possess that will translate into this role. Discuss any previous customer service experience, sales achievements, or your capability to learn quickly about new products and services.

Discuss your time management strategies, such as how you use organizational tools or techniques to handle multiple priorities efficiently. Mention your capability to adapt and switch focus as required while ensuring that customer interactions remain your top priority.

Staying updated on insurance policies requires a commitment to continuous learning, such as participating in workshops, reviewing carrier updates, and engaging with team training sessions. Additionally, leveraging company resources can help you remain knowledgeable about offerings to serve customers better.

Maintaining a positive attitude involves active listening and reframing negative attitudes into opportunities for effective communication. It’s essential to remind yourself that the customer’s frustration is not personal and to stay composed while addressing their concerns.

Talk about the various CRM tools and communication platforms you're comfortable with, emphasizing how they aid in managing customer relationships and tracking sales progress. Highlight any software that is relevant to the insurance industry, as this can add value.

Describe your goal-setting process, including how you analyze previous performance to establish realistic targets. Explain your commitment to adapting strategies based on customer feedback and market dynamics to consistently meet or exceed sales goals.