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Facilities Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Summary
Provide general overall FM services including continuous monitoring of facility. Work with property managers to handle routine property management operations, including: procurement of property supplies and services, issuing purchase orders, managing bid requests and service/construction contracts, and processing of accounts payable and accounts receivable.


Job Responsibilities

Administrative Function    

  • Assist Facility Management Team with tactical planning for the team’s goals and objectives
  • Provide facility specific assistance to the project management team as needed or requested
  • Manage and maintain small facility management tasks as assigned
  • Coordinate special events in support of client or JLL
  • Provide support for meetings and conference room reservations as needed and directed
  • Assist with the coordination and scheduling of maintenance activities  


Communication and Relationship Coordination    

  • Provide general overall facility management services including continuous monitoring of office/facility
  • Act as an interface with client, visitors and guests
  • Ensure appropriate follow up with customers
  • Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption  


Compliance  

  • Properly and effectively administer and maintain all security systems
  • Assist with budgetary requests, analysis and reporting 
  • Assist with researching, analyzing and reporting budget variances 


Knowledge, Skills & Abilities
MINIMUM REQUIRED  

  • Associates degree in facilities management, building, business or other related field    
  • 2+ years’ experience with Facility or Property Administration 
  • Superior customer service skills and orientation
  • Ability to maintain professionalism at all times under stressful situations
  • Ability to plan and manage work under time constraints
  • Ability to multitask and work without direct supervision
  • Proficient in MS Office, and possess strong written, verbal and people skills
  • Strong organizational skills and collaborative style  
  •  Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports  

PERFERRED

  • Bachelor’s degree preferred

Location:

On-site –Foxborough, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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Average salary estimate

$62500 / YEARLY (est.)
min
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$50000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Facilities Coordinator, JLL

As a Facilities Coordinator at JLL in Foxborough, MA, you'll join a vibrant team dedicated to shaping the future of real estate. Your role will be at the heart of facility management, allowing you to leverage your skills in administrative tasks, communication, and relationship coordination to ensure smooth operations. Imagine monitoring and maintaining facility activities, working closely with property managers to arrange service contracts, handling procurement of supplies, and keeping records of accounts payable and receivable. You will assist the Facility Management Team in aiming for collective goals, handle office arrangements for meetings, and even coordinate special events. Your ability to multitask and manage these responsibilities—as well as providing outstanding customer service—will be vital in creating a positive environment for clients and guests alike. We're looking for someone who has at least an associate’s degree and a couple of years’ experience in facility or property administration. If you thrive in dynamic settings, remain professional in stressful situations, and possess strong organizational skills, JLL invites you to bring your unique talents to this position and grow with us!

Frequently Asked Questions (FAQs) for Facilities Coordinator Role at JLL
What are the primary responsibilities of a Facilities Coordinator at JLL?

The primary responsibilities of a Facilities Coordinator at JLL include managing facility operations such as monitoring the office environment, procurement of property supplies, and assisting with budget requests. You will coordinate with property managers, act as a liaison between clients and vendors, and handle service contracts, ensuring that the facility runs smoothly and efficiently.

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What qualifications do I need to become a Facilities Coordinator at JLL?

To become a Facilities Coordinator at JLL, you generally need an associate degree in facilities management, building, business, or a related field, along with at least 2 years of experience in facility or property administration. Skills in customer service, organization, and effective communication are also key areas that JLL looks for in candidates.

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How does JLL support professional development for Facilities Coordinators?

JLL is committed to the professional growth of its employees, including Facilities Coordinators. The company provides various training programs and resources, alongside a culture that encourages continuous learning. By joining JLL, you can expect mentorship opportunities and a supportive environment that prioritizes employee well-being and career advancement.

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What does the work environment look like for a Facilities Coordinator at JLL?

The work environment for a Facilities Coordinator at JLL in Foxborough, MA, is dynamic and engaging. You'll work in a collaborative team setting where your contributions matter. The company emphasizes a supportive culture that prioritizes mental, physical, and emotional health, ensuring a positive workplace atmosphere.

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What benefits can I expect as a Facilities Coordinator at JLL?

As a Facilities Coordinator at JLL, you can expect a comprehensive benefits package designed to support your well-being. This includes a 401(k) plan with company matching contributions, medical, dental, and vision care, paid parental leave, and generous paid time off, all aimed at promoting a balanced work-life experience.

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Common Interview Questions for Facilities Coordinator
Can you describe your experience with facility management tasks?

When answering this question, focus on specific examples from your past roles that highlight your ability to handle facility-related responsibilities. Discuss tasks such as managing supplies, overseeing maintenance activities, and coordinating with various stakeholders. Be sure to emphasize any achievements or improvements you implemented.

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How do you prioritize tasks as a Facilities Coordinator?

To effectively answer this question, share your process for prioritizing tasks based on urgency and importance. Talk about using tools like to-do lists or software to organize your workload and how you communicate regularly with your team to adjust priorities as needed.

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What strategies do you use to manage vendor relationships?

Highlight your communication and negotiation skills while discussing vendor management. Mention techniques like regular meetings, clear expectations for deliverables, and open channels for feedback. Personal anecdotes demonstrating successful vendor partnerships would strengthen your answer.

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How would you handle a maintenance emergency in the facility?

Illustrate your problem-solving skills by explaining your approach to emergencies. Detail the steps you would take—such as quickly notifying vendors, ensuring safety protocols are followed, and communicating with affected parties—demonstrating your ability to remain calm and effective under pressure.

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Describe an instance where you improved a facility-related process.

Share a specific example where you identified a bottleneck or inefficiency in a facility process and the steps you took to improve it. Highlight the outcomes, such as increased efficiency or reduced costs, showing your ability to contribute positively to the team.

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What tools or software have you used for facility management?

Discuss any specific tools or software you are familiar with, such as maintenance management systems or project management applications. Explain how you used these tools to improve organization and efficiency in your past roles.

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How do you ensure excellent customer service in facility management?

Emphasize the importance of empathy and communication in providing excellent customer service. Share techniques like actively listening to customer concerns, responding promptly, and following up to ensure satisfaction, illustrating that you prioritize client and visitor experiences.

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What do you believe is the most challenging aspect of being a Facilities Coordinator?

Reflect on challenges such as balancing multiple tasks or managing diverse vendor relationships. Share your strategies for overcoming these challenges, which can showcase your resilience and adaptability in the role of a Facilities Coordinator.

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How would you prepare for a special event at the facility?

To answer this, describe your planning process, including coordination with various teams, site preparation, and ensuring all equipment and services are on standby. Highlight the importance of clear communication and attention to detail in making the event successful.

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What motivates you to work in facilities management?

Talk about your passion for creating efficient and enjoyable spaces for clients and employees. Mention your love for problem-solving and how you thrive in dynamic environments, which can illustrate your enthusiasm for the Facilities Coordinator position at JLL.

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We’re JLL. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communit...

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DATE POSTED
March 27, 2025

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