Infrastructure Engineer (f/m/d)

As an Infrastructure Engineer (f/m/d) at Contentful, your primary responsibilities include designing, building, and maintaining secure, scalable infrastructure that handles billions of monthly requests. You'll work extensively with AWS services, utilize Terraform for infrastructure deployment, manage Kubernetes clusters, and collaborate with various teams to improve observability and anticipate operational risks. Your role will also involve incident response and postmortems, ensuring systems run smoothly while providing value to both internal and external customers.

To be successful as an Infrastructure Engineer (f/m/d) at Contentful, candidates should have at least 3 years of experience managing cloud infrastructure within high-availability environments. Strong knowledge of AWS core services, hands-on experience with Terraform and Kubernetes, proficiency in a modern programming language such as Go, and a solid understanding of networking concepts are essential. Additionally, familiarity with observability tools and SRE practices will greatly enhance your application.

An Infrastructure Engineer (f/m/d) at Contentful should possess a mix of technical and soft skills. Key technical skills include experience with AWS services, Terraform, Kubernetes, and modern programming languages like Go. Additionally, candidates should understand networking concepts and have experience debugging distributed systems. Soft skills such as collaboration, effective communication in English, problem-solving, and a proactive mindset are equally important to thrive in our dynamic team environment.

Contentful is deeply committed to the professional development of its employees, including Infrastructure Engineers (f/m/d). Employees are provided with an annual education budget to pursue skills enhancement courses relevant to their roles. The company also hosts various virtual and in-person events that focus on learning and networking. This supportive environment not only encourages employees to expand their knowledge but also fosters collaboration and innovation across the organization.

Infrastructure Engineers (f/m/d) at Contentful enjoy a comprehensive benefits package that includes stock options, a generous amount of paid time off, wellness stipends for physical and emotional health, and a monthly communication stipend. The company also provides supportive family-building benefits, hybrid or remote work equipment allowances, and a culture that prioritizes work-life balance. These perks contribute to a positive work environment aimed at creating a fulfilling experience.

When answering this question, focus on specific projects where you've designed, built, or maintained cloud-based infrastructure. Highlight the technologies you've used, such as AWS services, Terraform, or Kubernetes, and elaborate on how these experiences have prepared you for the Infrastructure Engineer role at Contentful.

Discuss strategies like use of load balancing, redundant systems, and failover mechanisms that you've implemented in past roles. Emphasize your understanding of key AWS services that support high availability, and provide examples of how you’ve preemptively dealt with potential site failures.

Tackle this question by explaining methods you've used for workload tuning, autoscaling, and resource allocation in Kubernetes. Mention any specific experiences that demonstrate your ability to identify bottlenecks and optimize cluster performance under load, which is a critical aspect of the Engineering role at Contentful.

Provide a structured response that details the incident, your role, and the steps you took to manage and resolve the issue. Demonstrate your analytical skills, calmness under pressure, and any postmortem analysis you conducted to prevent future occurrences, linking back to the incident response skills required at Contentful.

Share your familiarity with observability stacks, such as Splunk or New Relic, and how you've used metrics, logs, and tracing to monitor system performance. Discuss how you approach building effective observability within cloud infrastructure and how this improves system reliability.

To effectively answer this question, demonstrate your ability to simplify technical jargon and convey ideas clearly. You might discuss an example where you successfully broke down concepts like DNS or load balancing, ensuring comprehension while maintaining clarity, an essential skill for a collaborative environment like Contentful.

Reflect on specific challenges such as troubleshooting configuration errors, maintaining version control, or scale-out limitations. Show your resourcefulness in overcoming these challenges and how your IaC experience aligns with the role at Contentful, focusing on Terraform's integration.

Highlight your proficiency in languages, especially Go, and provide examples of how you've used them for scripting or automating tasks in cloud infrastructure. Link your coding skills to past pipelines you've optimized or automation tasks you've implemented, showcasing your technical capabilities essential for Contentful’s infrastructure.

Focus on specific AWS services you've worked with, such as EC2, S3, or Lambda. Explain how you leveraged these services in previous roles to build scalable applications or robust infrastructure solutions, making sure to express your hands-on experience that would be valuable in the Infrastructure Engineer position at Contentful.

Articulate your enthusiasm for Contentful's mission and the innovative nature of its products. Connect your passion for creating scalable infrastructure with the company's culture and emphasis on personal development, portability, and inclusivity, emphasizing how it aligns with your career goals and values.