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Chief of Staff to the CEO

Keeper is hiring an accomplished, world-class Chief of Staff to support our CEO and Co-Founder in executing the company’s vision and strategic priorities. This is a hybrid position consisting of remote and in-office work in our Chicago-based global headquarters and other global offices. 

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for supporting the CEO to plan, oversee and execute our organization's strategic priorities.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

Are you a dynamic, proactive and decisive professional who exhibits business process knowledge, possesses a broad-based operational perspective, helps drive business objectives forward and provides solutions for strategic issues and challenges? Are you interested in an opportunity to develop your leadership and operational experience and have a significant impact on the future of the cybersecurity space? 

We're looking for a sharp, analytical thinker who is comfortable creating structure and paving paths through ambiguity to meet strategic growth objectives. Under the guidance of the CEO and Co-Founder, the Chief of Staff will be extremely organized and have the ability to multi-task and deliver on a variety of projects in a fast-paced, high-visibility setting. This role will require significant engagement with leaders across all teams. 

Responsibilities

  • Support and execute the CEO’s vision and priorities by providing strategic guidance and driving the implementation of key business initiatives
  • Champion Keeper’s values, serving as a business partner to all functional leaders
  • Collaborate directly with functional leaders to develop, drive and deliver operational strategies that support business growth
  • Oversee daily operations to ensure revenue and operational priorities are in alignment
  • Collaborate across teams to create, prepare and consolidate leadership dashboards and reports
  • Assist and communicate on decision-making, program management and initiative implementation
  • Improve processes and coordinate organizational procedures for optimized efficiency and productivity
  • Serve as liaison between various functional areas, leadership and CEO regarding project updates, proposals and planning
  • Plan and direct operational and administrative activities
  • Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications
  • Direct leadership and operational communications to key audiences and stakeholders, and prepare related communications
  • Represent Keeper’s CEO in relevant meetings and discussions with stakeholders
  • Coordinate and execute special projects
  • Ability to travel globally up to 25% of the time and work a flexible schedule which accommodates various global time zones (Europe/Asia)

  • A demonstrated track record of success in progressive leadership roles, along with 5+ years in an executive role, preferably in the tech space
  • Bachelor's degree in Business Administration or similar field
  • Deep experience in business operations, leveraging analytics for decisioning while considering financial objectives
  • Demonstrated executive presence and experience managing high-touch relationships and highly visible and sensitive strategy and planning matters
  • Experience scaling and optimizing business processes in a fast-paced, high-growth environment
  • Ability to build strong relationships and interact with all levels, including top leadership 
  • Proven experience organizing and directing multiple teams and departments
  • Experience planning and leading strategic initiatives
  • Extremely versatile, dedicated to efficient productivity
  • Excellent communicator in written and verbal form

  • Medical, Dental & Vision (inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401k (Roth/Traditional)
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal 

E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief of Staff to the CEO, Keeper Security, Inc.

Keeper Security is on the hunt for a world-class Chief of Staff to the CEO who will play a pivotal role in helping our CEO and Co-Founder execute the company’s strategic vision. If you're looking to make a significant impact in the cybersecurity space while working in a flexible hybrid model from our Chicago headquarters and other global offices, this could be the perfect opportunity for you! In this dynamic role, you’ll support the CEO in aligning operational strategies with our growth objectives, ensuring that all teams are firing on all cylinders. Your analytical mindset and organizational prowess will help you thrive as you manage diverse projects in a fast-paced environment. You’ll be the driving force behind effective communication between leadership and functional teams, helping consolidate reports and prepare dashboards that elevate Keeper’s performance. With a focus on improving processes, you'll be instrumental in shaping how we operate and ensuring our operational priorities align with our revenue goals. This role also offers the chance to travel globally, engaging with teams across time zones. If you have a strong background in business operations with at least 5 years in a leadership capacity, a knack for building relationships, and a bachelor’s degree in a relevant field, we want to hear from you. Join Keeper Security and define the future of cybersecurity with us!

Frequently Asked Questions (FAQs) for Chief of Staff to the CEO Role at Keeper Security, Inc.
What are the main responsibilities of the Chief of Staff to the CEO at Keeper Security?

As the Chief of Staff to the CEO at Keeper Security, your main responsibilities will include supporting the CEO in executing the company's strategic vision, driving key business initiatives, and fostering collaboration among functional leaders. You'll oversee daily operations, manage project communications, prepare leadership reports, and coordinate special projects, all while ensuring alignment with our business growth objectives.

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What qualifications do I need to be the Chief of Staff to the CEO at Keeper Security?

To qualify for the Chief of Staff to the CEO position at Keeper Security, you should have at least 5 years of experience in a progressive leadership role, ideally within the tech sector. A bachelor’s degree in Business Administration or a related field is essential. Strong business operations experience, excellent communication skills, and a proven track record of managing diverse teams are also key requirements.

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How does the Chief of Staff to the CEO at Keeper Security support company growth?

The Chief of Staff to the CEO at Keeper Security is instrumental in supporting company growth by driving operational strategies and fostering collaboration across various functional teams. You'll focus on aligning operational priorities with revenue goals, improving processes, and communicating effectively with all stakeholders, ensuring each initiative aligns with the company’s long-term vision.

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Is travel required for the Chief of Staff to the CEO at Keeper Security?

Yes, the Chief of Staff to the CEO at Keeper Security is expected to travel globally up to 25% of the time. This travel will allow you to engage directly with teams around the world, facilitating collaboration and strategy execution across different time zones.

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What kind of work environment can I expect as the Chief of Staff to the CEO at Keeper Security?

As the Chief of Staff to the CEO at Keeper Security, you can expect a hybrid work environment that combines remote work with in-office presence at our Chicago headquarters and other global offices. This flexibility allows you to engage with your team effectively while contributing to an innovative and fast-paced culture focused on cybersecurity solutions.

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Common Interview Questions for Chief of Staff to the CEO
How do you prioritize tasks when supporting the CEO in a fast-paced environment?

To prioritize tasks effectively, I assess the urgency and importance of each task, utilizing tools such as the Eisenhower Matrix. I also maintain close communication with the CEO to understand his priorities, enabling me to align my work with strategic objectives. Flexibility and adaptability are crucial as well, allowing me to manage changing priorities efficiently.

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Can you describe your experience in managing cross-functional teams?

In my previous roles, I managed cross-functional teams by fostering open communication and collaboration. I scheduled regular check-ins and encouraged team members to share their insights. Utilizing collaborative tools, I ensured everyone was aligned with our goals. This approach not only built trust but also improved project outcomes through collective problem-solving.

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What strategies do you employ to ensure effective communication across departments?

To ensure effective communication across departments, I emphasize regular updates and transparency. I utilize project management tools to track progress and hold bi-weekly meetings to address any concerns. Building strong relationships with departmental leaders is also key, as it fosters a culture where information flows freely.

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How do you handle conflicting priorities as Chief of Staff?

When faced with conflicting priorities, I start by engaging stakeholders to assess the impact of each task. I then work on managing expectations by communicating timelines and deliverables clearly. If necessary, I advocate for resources or reallocation of tasks to maintain focus on strategic objectives.

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What is your approach to developing operational strategies?

My approach to developing operational strategies involves thorough research and data analysis to identify areas for improvement. I collaborate with team members to gather insights and leverage analytics to make informed decisions. Crafting a strategy that aligns with the company's vision and operational goals helps drive successful implementation.

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Describe a time when you had to lead a strategic initiative.

In a previous role, I led a strategic initiative to streamline our project management process. I conducted a needs assessment, partnered with department heads to pilot new tools, and gathered feedback throughout the implementation. This initiative resulted in a 25% increase in project completion rates, showcasing my ability to lead with a strong focus on results.

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How do you ensure your work aligns with the company's strategic priorities?

I ensure my work aligns with the company's strategic priorities by closely reviewing the overarching business goals and continuously communicating with the CEO and executives. Regularly assessing my projects in relation to these priorities allows me to make necessary adjustments and focus on impactful initiatives.

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What metrics do you consider important for measuring operational success?

When measuring operational success, I consider metrics such as efficiency rates, project completion times, team satisfaction, and financial performance indicators. These metrics collectively provide a comprehensive view of operational effectiveness and help identify areas for continuous improvement.

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How do you build relationships with team members and stakeholders?

I build relationships by actively listening and engaging with team members and stakeholders. I make it a point to connect on both professional and personal levels, which fosters trust and collaboration. I also prioritize transparency to create an open dialogue where everyone feels valued.

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What do you believe is the most important quality for a Chief of Staff?

The most important quality for a Chief of Staff is adaptability. Given the fast-paced, dynamic nature of the role, a Chief of Staff must be able to pivot quickly, manage unforeseen challenges, and embrace change while keeping the team aligned with the company’s objectives.

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Established in 2011, Keeper Security is the creator of the leading cybersecurity platform for preventing password-related data breaches and cyberthreats. The company is headquartered out of Chicago, IL.

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Full-time, hybrid
DATE POSTED
March 27, 2025

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