Pharmacy Tech II - Pharmacy - Beavercreek - PT/Varied

As a Pharmacy Tech II at Kettering Health, your primary responsibilities will include assisting the pharmacist with the entire prescription filling process. This encompasses data entry, monitoring inventory, counting medications, labeling prescriptions, ordering stock, and filing paperwork. You'll also be actively involved in merchandising OTC products and providing top-notch customer service by answering questions from patients and healthcare providers. It's a dynamic role that requires attention to detail and excellent communication skills.

To qualify for the Pharmacy Tech II position at Kettering Health, you must hold a high school diploma or GED. Additionally, you need to be a Nationally Certified Pharmacy Technician and have at least two years of retail pharmacy technician experience. Strong written and oral communication skills are also essential to ensure effective interaction with patients and healthcare providers.

Kettering Health is committed to the professional development of its Pharmacy Tech II employees. We provide ongoing training, opportunities for certification, and a supportive work environment that emphasizes teamwork and collaboration. Our recognition as an award-winning health care provider reflects our dedication to high-quality care, which extends to our team members, ensuring they feel valued and empowered in their roles.

Working at Kettering Health’s Beavercreek location means being part of a respected health care system serving the community since 2012. Our facility is known for providing exceptional patient care, as evidenced by our awards for patient safety and experience. You’ll be surrounded by dedicated professionals in a modern facility that prioritizes high-quality care and employee satisfaction, allowing you to thrive in your role as a Pharmacy Tech II.

The Pharmacy Tech II position at Kettering Health is part-time with varied hours, providing flexibility for those managing other commitments. Specific schedules can vary based on the needs of the pharmacy and patient volume. It's a great opportunity for individuals seeking to balance their professional life with personal commitments, all while contributing to an important community health service.

In responding to this question, detail your relevant work history, highlighting specific tasks you’ve performed as a pharmacy technician. Focus on your experience with prescription processing, customer service interactions, and any specialized skills, like inventory management or OTC merchandising. Providing concrete examples can help demonstrate your qualifications effectively.

To ensure accuracy in filling prescriptions, I double-check the details at each step of the process. This includes verifying patient information, ensuring correct medication and dosage, and using technology where available to cross-verify data. I also believe in maintaining open communication with pharmacists to confirm any uncertainties before completing the order.

In a busy pharmacy setting, prioritization and staying focused are key. I tackle high-stress situations by assessing which tasks need immediate attention and managing my time efficiently. I also rely on teamwork, ensuring that I communicate effectively with colleagues to manage workloads and support one another during peak times.

Effective communication with patients begins with active listening. I make sure to understand their concerns fully before responding. I tailor my communication style to match the patient’s needs, using clear and simple language to explain medications or procedures and ensuring they feel comfortable asking questions.

I once encountered a situation where a patient was upset about a medication delay. I approached the situation by listening to their concerns fully, empathizing with their frustration, and clearly explaining the reasons for the delay. I then worked collaboratively with the pharmacist to expedite the process, which helped to resolve the issue satisfactorily.

A pharmacy technician plays a crucial role in patient safety by ensuring the accurate handling of prescriptions, from verification to dispensing. This includes monitoring for potential drug interactions, adhering to safety protocols, and ensuring that all medications are stored and handled properly to prevent errors. Education and communication with patients also contribute significantly to their safety and understanding of medications.

To stay current on pharmacy regulations and medication updates, I actively follow industry publications, participate in continuing education courses, and engage in professional pharmacy organizations. This commitment not only keeps me informed but also enables me to provide the best possible care and advice to patients.

In handling a disagreement with a pharmacist or coworker, I prioritize open communication. I approach the conversation respectfully, aiming to understand their perspective while clearly expressing my own. Finding common ground and solutions is essential, as teamwork and collaboration are vital to our success in the pharmacy.

I am drawn to Kettering Health because of its strong reputation for patient care and community impact. Being part of an organization that values high-quality health services and professional development aligns with my career goals. I want to contribute my skills while growing in an environment dedicated to excellence in health care.

The biggest challenge facing pharmacy technicians today includes navigating the increasing complexity of medication management alongside the growing demands for efficiency in pharmacies. With this in mind, I believe that continuous learning and adapting to new technologies are essential for overcoming these challenges while still providing compassionate patient care.