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Delivery Driver - Southern California

Kiva Confections (www.kivaconfections.com) is a world-class cannabis-infused edibles company in California, the largest cannabis market in the world. Kiva's line includes Kiva Chocolate Bars, Terra Bites, Petra Mints, Lost Farms Gummies & Chews, and Camino Gummies. Our products are crafted from premium ingredients and thoughtfully combined with California cannabis. Since our beginning in 2010, our goal has been to create confections that redefine what a cannabis confection ought to be. By applying art and science, we ensure a deliciously consistent experience.


We have high-reaching growth plans as the legal market and consumer adoption expand. Key growth initiatives include ambitious platform innovation, outstanding marketing, geographic expansion, strategic partnerships, and more. We are resourced for this spectacular growth and looking for great people to help take us to the next level.


Job Summary


Kiva will depend on the delivery person to deliver cannabis products to the growing Southern California region. This position requires a person comfortable with being on the road throughout the day. As part of the team, the qualified individual will participate in the development of a fast growing operation.


Please upload your most UPDATED resume with RECENT work history!


This job is for you if:
  • Your friends call you trustworthy, loyal, and dependable
  • You are detailed-oriented and have quick, accurate math skills to account for inventory.
  • You love organization and enjoy problem-solving to create and maintain an organized work environment.
  • You adapt quickly to ever-changing priorities and can multitask with ease.
  • You love communicating with others and cross-functional collaboration.
  • You have patience under stressful situations


As a Kiva Delivery Driver, you will:
  • Communicate with Manager regarding daily deliveries
  • Maintaining a professional and friendly demeanor in the presence of customers
  • Confirm and pack all orders
  • Complete necessary deliveries to dispensaries throughout Southern California while maintaining scheduled appointments
  • Confirm order accuracy with customers and verify order is consistent with invoice
  • Responsible for collecting payments and accurately count cash
  • Process the completion of orders on iPad while in the field
  • Handle materials (lifting 50-55 lbs.)
  • Create efficient driving routes
  • Responsible for the maintenance of inventory and delivery vehicles
  • Miscellaneous tasks, as assigned by Manager


What we're looking for:
  • Associate's or Bachelor's degree strongly preferred
  • Minimum of 2 years delivery experience
  • Minimum of 5 years customer service
  • Must be able to meet Kiva's motor vehicle requirement
  • Valid California Driver's License
  • Excellent customer service skills and attention to detail is required
  • Excellent driving record is required
  • Strong communication skills
  • Strong organization and time management skills
  • Comfort with using iPad & personal cell phone for vendor communication


Work Environment
  • Driving In the field 90% of the time
  • Covering all of the Southern California territory
  • Must be able to drive in all weather conditions


Physical Requirements
  • Work schedule is Monday to Friday - Start times vary between 5am - 9am
  • This position requires driving for long distances and tolerating long work hours
  • Some overnight deliveries may be required
  • Ability to safely drive large van/truck
  • The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel.
  • The employee is frequently required to talk or hear; reach with hands and arms and climb or balance.
  • The employee is frequently required to sit; walk; stoop. 


$23 - $23 an hour

Kiva Confections provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:


Category: Personal Identifiers

Examples: Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number


Business Purpose:

- To comply with state and federal law and regulations requiring; employers to maintain certain records;

- To evaluate your job application and candidacy for employment;

- To obtain and verify background check and references; and

- To communicate with you regarding your candidacy for employment.


Category: Pre-Hire Information

Examples: Job application, resume, background check results, job interview notes, and candidate evaluation records

Business Purpose: Same as above


Category: Employment History

Examples: Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations

Business Purpose: Same as above


Category: Education Information

Examples: Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained

Business Purpose: Same as above


If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.

KIVA Confections Glassdoor Company Review
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CEO of KIVA Confections
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Kristi Knoblich Palmer, Scott Palmer
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Average salary estimate

$48000 / YEARLY (est.)
min
max
$48000K
$48000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Delivery Driver - Southern California, KIVA Confections

Join Kiva Confections as a Delivery Driver in the vibrant Southern California area! We're not just any cannabis-infused edibles company; we're a pioneering force in California's booming market, known for our innovative products like Kiva Chocolate Bars and Terra Bites. As a Delivery Driver, you'll be the backbone of our operations, making sure our delicious confections reach dispensaries across the region. Your responsibilities will include confirming and packing orders, maintaining an immaculate delivery record, and ensuring timely deliveries while having fun on the road! Are you the type of person who thrives on organization and enjoys problem-solving? We value dependability, attention to detail, and stellar communication skills. Whether you're lifting up to 55 pounds or coordinating with your manager about daily deliveries, every day will bring its own rewards. This job is for you if loyalty and trustworthiness are your core values, and if you adore meaningful interactions with customers. If you have at least two years of delivery experience and five years in customer service, you might be the perfect fit for our team. We're offering competitive pay at $23 per hour and a work environment that’s dynamic and engaging. If you're ready to drive into the world of cannabis-infused edibles, come and help us redefine the way people think about confections. Upload your updated resume today, and let’s get moving!

Frequently Asked Questions (FAQs) for Delivery Driver - Southern California Role at KIVA Confections
What are the responsibilities of a Delivery Driver at Kiva Confections?

As a Delivery Driver at Kiva Confections, your primary responsibilities include confirming and packing orders, maintaining a professional demeanor when interacting with customers, and ensuring timely delivery of our cannabis products to dispensaries throughout Southern California. You'll also handle payments, manage inventory, and create efficient driving routes. This role is perfect for someone who enjoys being on the road and is skilled in multitasking and organization.

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What qualifications are needed for the Delivery Driver position at Kiva Confections?

To succeed as a Delivery Driver at Kiva Confections, you should ideally have an Associate's or Bachelor's degree, a minimum of two years of delivery experience, and five years in customer service. Excellent communication skills, strong attention to detail, and a valid California Driver's License are essential. Having an outstanding driving record and comfort with using an iPad for deliveries are also important qualifications.

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What skills are essential for a Delivery Driver at Kiva Confections?

Essential skills for a Delivery Driver at Kiva Confections include strong organizational skills, time management, problem-solving abilities, and excellent customer service skills. The ability to handle stress and remain calm in various situations is also crucial, as well as having a dependable and trustworthy nature to meet both company and customer expectations.

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What does a typical day look like for a Delivery Driver at Kiva Confections?

A typical day for a Delivery Driver at Kiva Confections involves starting early in the morning, gather and confirm orders, and hitting the road to deliver products to various dispensaries. Throughout the day, you'll be engaging with customers, ensuring accurate order fulfillment, and maintaining communication with your manager. You'll also be tasked with lifting and transporting products, so being physically prepared is essential.

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What is the work environment like for a Delivery Driver at Kiva Confections?

The work environment for a Delivery Driver at Kiva Confections is energetic and fast-paced, with 90% of the time spent driving in the field across Southern California. You'll experience a variety of weather conditions and have the chance to interact with customers frequently. This job promotes teamwork and requires adaptability, making it an exciting opportunity for those who enjoy a challenging and dynamic work setting.

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Common Interview Questions for Delivery Driver - Southern California
What made you apply for the Delivery Driver position at Kiva Confections?

When answering this question, focus on your passion for the cannabis industry and your admiration for Kiva Confections' commitment to quality and innovation. Mention how your previous delivery experiences align with Kiva's goals and explain why you value the company's mission.

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Describe your experience with customer service in your previous delivery roles.

Your answer should highlight specific instances where you provided exceptional customer service while delivering products. Talk about how you managed customer inquiries and how your approach helped create a positive experience for clients.

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How do you ensure accurate order delivery?

Discuss methods you use such as verifying orders before leaving the warehouse, double-checking quantities during pack-up, and confirming orders with customers upon delivery. Emphasize your attention to detail and any systems you've implemented in previous positions.

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Can you describe a time when you faced a challenge on the road and how you handled it?

Think of a specific scenario, whether it was dealing with traffic, inclement weather, or an unexpected customer request. Explain how you remained calm under pressure, adapted your plans, and what the outcome was, showcasing your problem-solving skills.

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How comfortable are you with using technology like an iPad while driving?

Express your proficiency with using mobile devices for navigation and order processing. Talk about your ability to multitask effectively and how you ensure safety while using technology on the road.

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How do you handle stressful situations, especially when on a delivery schedule?

Provide examples where you had to manage stress effectively. Explain your techniques for staying organized, calm, and focused, and how those strategies help you meet deadlines without losing quality in service.

Join Rise to see the full answer
What strategies do you use to create efficient driving routes?

Discuss your approach to planning routes, whether you rely on mapping software, consider traffic patterns, or familiar routes. Mention how you consistently strive to enhance time management and fuel efficiency in your deliveries.

Join Rise to see the full answer
Why is teamwork important for a Delivery Driver at Kiva Confections?

Explain how collaboration with management and other team members ensures smooth operations. Mention the importance of clear communication to meet delivery schedules and how working together can enhance customer satisfaction.

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What do you believe is the most important quality for a Delivery Driver?

Emphasize attributes like dependability, organization, and customer communication. Explain why you think these qualities are essential for the delivery role and your commitment to embodying them.

Join Rise to see the full answer
How would you handle an unhappy customer upon delivery?

Describe how you would listen to the customer's concerns, empathize with their situation, and work towards a resolution. Highlight your customer service training and commitment to turning negative experiences into positive ones.

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MISSION Kiva was founded in 2010 with a clear mission - change how the world views and uses cannabis. Frustrated by the inconsistent, low-quality edibles available at the time, a young couple began making chocolate bars out of their Bay Area home ...

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Full-time, on-site
DATE POSTED
March 22, 2025

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