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Senior Business Analyst

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At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Klaviyo is looking for a Senior Business Intelligence Analyst to join our growing team. This person will be focused on analyzing data to drive business impact and understanding. They will contribute to building models and maintaining data environments. They will also be asked to perform analyses on various aspects of Klaviyo’s business and operations and present findings to key stakeholders within the company.
How You'll Make a Difference:

This is a cross functional role that requires framing business problems, maintaining data needed for analysis, synthesizing results and making recommendations to the executive team and other leaders in various departments.
Perform hypothesis testing and causal analyses to statistically assess relative impact and extract trends.
Create analysis frameworks to effectively answer strategic questions.
Interact with customer success, support, product, engineering, sales, and marketing functions.
Contribute to development of models around predictive recommendations, marketing attribution, financial forecasts, etc. to support the best decision making within the organization.
Typical business issues will involve framing and solving problems around areas such as acquisition channels, drivers of churn and customer retention, product engagement, program impact on customer behavior, etc.

Who You Are:
You are quantitative and curious. You enjoy understanding cause and effect in various business situations. You enjoy finding creative technical solutions to hard problems and are structured in your thinking. Ideal for someone who wants to launch a career in business analytics.

2-4 years of analytical experience with data and data modeling concepts
Engineering, data science, statistics, economics or quantitative background
Experience with statistical packages (e.g. R, Python, Stata, MATLAB, etc.).
Deep experience with SQL and relational databases (Redshift, Snowflake preferred)
Familiarity with ETL tools and frameworks (Stitch, HEVO, etc)
Very curious about what makes a business / operation function successful
Ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner. Art of telling a story with data.

Massachusetts Applicants:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The pay range for this role is listed below. Some sales and success roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:

$112,000—$168,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here.

Klaviyo Glassdoor Company Review

3.9

Klaviyo DE&I Review

4.2

CEO of Klaviyo

Andrew Bialecki

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Average salary estimate

$140000 / YEARLY (est.)

min

max

$112000K

$168000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Business Analyst, Klaviyo

Join Klaviyo as a Senior Business Analyst in beautiful Boston, MA, where your analytical skills will shine! At Klaviyo, we celebrate each Klaviyo's unique experiences and perspectives, believing that everyone should have a fair opportunity to succeed. In this role, you’ll be diving headfirst into data to create a significant business impact by analyzing various operations and customer behaviors. You will collaborate with cross-functional teams, solving complex business problems, performing hypothesis testing, and presenting data-driven recommendations to our executive team. Imagine building predictive models that help shape our marketing strategies and significantly boost customer retention! If you're a curious individual with 2-4 years of analytical experience, equipped with skills in SQL and statistical packages like R or Python, this position is perfect for you. You’ll be part of a culture that fosters creativity and innovation where we empower not just our clients but our employees too. Enjoy a comprehensive benefits package that includes flexible paid time off and a learning allowance to continue your growth. So, if you're ready to take your career to the next level and join an ambitious and supportive team, Klaviyo is the place for you!

Frequently Asked Questions (FAQs) for Senior Business Analyst Role at Klaviyo

What qualifications are needed for the Senior Business Analyst position at Klaviyo?

To be considered for the Senior Business Analyst role at Klaviyo, candidates should typically have 2-4 years of analytical experience in a relevant field such as engineering, data science, or economics. Proficiency in SQL and experience with statistical packages like R or Python are essential. Candidates should also have a good understanding of data modeling concepts and be familiar with ETL tools and frameworks.