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Industrial Technician - Crown Point, In

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

JOB POSITION:  Industrial Technician 


Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world’s largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. You'll troubleshoot 480 3-phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States.   

 

Principal Responsibilities: 

  • Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
  • Provide on-call service as part of a rotation, including after-hours support.
  • Troubleshoot electrical, mechanical, structural, and electronic issues on-site.
  • Perform post-repair audits to ensure safety features are functional.
  • Document findings and recommend corrective actions, including safety notifications to customers.
  • Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
  • Produce electronic documentation using company tools, obtaining customer signatures.
  • Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
  • Complete service reports and other required documents accurately and promptly.
  • Communicate with the Field Operations Manager and Service Coordinator following established practices
  • Maintain company-issued equipment, vehicles, and assets in proper working order.
  • Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
  • Follow established safety rules and procedures, including customer guidelines.
  • Participate in monthly safety meetings.
  • Perform other responsibilities as assigned by the supervisor. 

Qualifications

Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience. 

Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required. 

Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for "on call" as part of the service office rotation and be able to travel and work out of town, on occasion. 

Must be able to frequently lift to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift to 75 lbs. although not on a daily basis. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights.  

  • This is a safety sensitive position.

Additional Information

What we offer:

 

Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. 

 

Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check.

 

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

 

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

 

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

 

Holidays: 10 paid holidays per year

 

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Average salary estimate

$72800 / YEARLY (est.)
min
max
$45760K
$99840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Industrial Technician - Crown Point, In, Konecranes

If you have a knack for fixing things and love working with your hands, the Industrial Technician position at Konecranes in Crown Point, Indiana, might be just what you're looking for. As part of one of the world’s largest material handling companies, you'll dive into a world where your expertise in electrical and mechanical systems truly makes a difference. In this role, you’ll conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists, often right at customer locations. What makes this job exciting is not just the hands-on work but also the collaborative environment where you'll connect with clients and facility directors to address their service needs. You’ll be the go-to person for troubleshooting 480 3-phase motors and other crane systems, ensuring everything runs smoothly and safely. Safety is a top priority at Konecranes, and you will be an essential part of our mission as you work in varied conditions, sometimes at impressive heights! You’ll also enjoy a range of company benefits like a competitive salary, a company vehicle, and a robust medical plan. Plus, with opportunities for continued learning and development, there’s always something new on the horizon. If you are eager to challenge yourself, add value to a respected company, and are ready to be part of a diverse team, apply for the Industrial Technician position at Konecranes today. There's a bright future ahead for skilled technicians like you!

Frequently Asked Questions (FAQs) for Industrial Technician - Crown Point, In Role at Konecranes
What are the main responsibilities of an Industrial Technician at Konecranes?

As an Industrial Technician at Konecranes, your primary responsibilities include conducting inspections, maintenance, and repairs on electric overhead traveling cranes and hoists. You’ll troubleshoot electrical, mechanical, and electronic issues on-site, provide on-call service, and document your findings accurately. Additionally, you'll consult with customers on safety and repair recommendations, and maintain all company-issued tools and vehicles.

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What qualifications do I need to become an Industrial Technician at Konecranes?

To become an Industrial Technician at Konecranes, you need at least a high school diploma, with an associate degree in a related field being preferred. Candidates should have a minimum of one year of experience involving electrical troubleshooting and mechanical repairs. A solid understanding of safety regulations is vital, along with a good driving record and the ability to work at heights.

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Is prior crane experience necessary for the Industrial Technician position at Konecranes?

While prior experience with cranes is certainly beneficial for the Industrial Technician position at Konecranes, it is not strictly required. Candidates with strong electrical and mechanical troubleshooting skills are encouraged to apply, even if they are new to the crane industry. Konecranes values a willingness to learn and grow, which can make up for the lack of specific crane experience.

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What does the work environment look like for an Industrial Technician at Konecranes?

Industrial Technicians at Konecranes work in a variety of environments, primarily indoors but occasionally outdoors, exposing them to various weather conditions. The job often involves physical work, including climbing and lifting. Safety is prioritized, with regular training sessions and a collaborative atmosphere where technicians share insights to ensure an effective service delivery.

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What benefits does Konecranes offer to Industrial Technicians?

Konecranes offers an attractive benefits package for Industrial Technicians, including competitive pay rates ranging from $22 to $48 an hour, a company vehicle with a gas card, a robust medical plan, a 401k plan with matching, and profit-sharing options. Additionally, employees enjoy vacation time, sick leave, and paid holidays, promoting a healthy work-life balance.

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Common Interview Questions for Industrial Technician - Crown Point, In
Can you describe your experience with electrical troubleshooting?

When answering this question, detail specific situations where you applied electrical troubleshooting skills. Discuss the types of equipment you worked on, the problems you encountered, and how you resolved them. Highlight your analytical approach and any tools or methods you used, showcasing your technical proficiency and problem-solving abilities.

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What safety protocols do you follow when working at heights?

In your response, emphasize the importance of safety in your work. Discuss the specific safety equipment you utilize, such as harnesses or ladders, and any training you have received on working at heights. Share examples of how you ensure your safety and the safety of those around you during such tasks.

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How do you prioritize tasks in a fast-paced environment?

Discuss your organizational skills and methods for prioritizing tasks effectively. Mention techniques like creating to-do lists or leveraging digital tools to manage your responsibilities. Give examples of how you’ve successfully navigated tight deadlines while maintaining high-quality standards in your work.

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Describe a time you successfully diagnosed and repaired a mechanical issue.

Provide a specific example of a mechanical issue you faced and the step-by-step process you used to diagnose and address it. Highlight your analytical skills and your ability to work under pressure to resolve the issue efficiently, ensuring minimal disruption to operations.

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What experience do you have with crane operations?

Even if you lack direct crane experience, speak about related skills. For example, if you've worked with similar machinery or in related safety practices, discuss those experiences. Demonstrating your ability to learn quickly and adapt to new environments is key.

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How do you handle customer interactions when troubleshooting issues?

Highlight the importance of clear communication with customers. Discuss listening to their concerns, explaining technical issues in layman's terms, and providing recommendations for solutions. Emphasize your ability to build rapport and trust through effective dialogue.

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What tools are you proficient in using for maintenance and repair?

List the tools and technologies you are familiar with, emphasizing those used in electrical and mechanical work. Be specific – mention diagnostic tools, hand tools, or software related to your field, and relate how you've successfully employed them in past roles.

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Can you explain how you stay current with industry regulations?

Discuss how you actively engage in ongoing education, whether through professional organizations, workshops, or online resources. Explain how staying informed on safety regulations, industry standards, and technological advancements helps you perform your duties effectively.

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What approach would you take during a service call in a high-pressure situation?

Explain your methodical approach to addressing urgent issues while maintaining a calm demeanor. Talk about the importance of assessing the situation quickly, communicating with the customer, and prioritizing safety. Provide an example if you have had such an experience.

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Why do you want to work at Konecranes as an Industrial Technician?

In your response, convey your enthusiasm for the industry and the specific opportunities Konecranes presents. Mention aspects such as the company’s commitment to safety, innovation, and teamwork that resonate with you. Sharing your alignment with Konecranes' values can show your potential fit within the company culture.

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March 29, 2025

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