Product Designer (User Research & Interaction Design)

As a Product Designer at Ladders, you'll be responsible for various tasks including planning and executing user research, creating low-fi ideation sketches, high-fi designs, and working on prototypes. You'll also contribute to high-level product decisions, collaborate with engineering teams, and develop customer-facing web platforms and mobile applications. Additionally, your design work and research findings will be presented to key stakeholders, making it essential to focus on simplicity and user-centric design.

To qualify for the Product Designer role at Ladders, you’ll need at least 7 years of experience in UX/UI/product design, alongside a strong portfolio that demonstrates your design process, outcomes, and impact. Proficiency in industry-standard tools such as Figma and Adobe Creative Suite, along with a proven ability to conduct qualitative and quantitative research, including A/B testing and user interviews, is essential.

At Ladders, you'll find a dynamic and remote-friendly work environment that emphasizes collaboration and open communication. We’re a small, profitable team that leverages agile methodologies, which means you’ll be working closely with colleagues across various functions, brainstorming ideas, and receiving feedback while ensuring your designs positively impact user behavior and metrics.

A Product Designer at Ladders plays a critical role in product development by conducting user research to inform high-level product decisions. You’ll work hand-in-hand with product and engineering teams to assess constraints, test solutions, and provide ongoing support during implementation. Your insights and design contributions will help shape the roadmap for fulfilling user needs and achieving business goals.

The salary range for the Product Designer role at Ladders is between $50,000 and $200,000 a year. This range reflects the varying levels of experience and expertise that candidates may bring to the team, ensuring that we attract top talent who can deliver exceptional user experiences.

When answering this question, focus on your end-to-end design process. Discuss how you begin with user research, move into ideation, create prototypes, and gather feedback. Highlight any iterative methods you use to refine your designs based on stakeholder inputs and user testing.

Explain your approach to gathering and analyzing user feedback. Detail how you conduct usability tests, surveys, or interviews, and emphasize the importance of translating this feedback into actionable insights that drive your design process.

Mention your proficiency in industry-standard tools like Figma and Adobe Creative Suite. You can also include any other tools, such as Dovetail or Sketch, and elaborate on how you utilize them in different stages of the design process, from wireframing to high-fidelity prototypes.

When responding, share a specific project where your contributions as a Product Designer made a measurable impact. Describe the challenges faced, design strategies utilized, and results achieved, showcasing how your work positively affected user experience and business outcomes.

Express your openness to feedback and collaboration. Highlight how you actively solicit critiques from peers and stakeholders and how you incorporate valuable insights into your designs. Emphasize your commitment to iterative design and continuous improvement based on constructive feedback.

Discuss the significance of data in informing your design decisions. Talk about how you utilize user metrics, A/B testing results, and user analytics to evaluate design performance and make necessary adjustments aimed at enhancing user experience.

Explain your experience with responsive design and how you ensure a consistent user experience across mobile and desktop platforms. Discuss methods you’ve found effective in adapting designs to different screen sizes while maintaining usability and accessibility.

Detail the qualitative and quantitative research methods you employ, such as user interviews, surveys, and usability tests. Discuss any specific A/B testing practices you’ve implemented and how the findings have shaped your design strategies.

Share your time management and organizational skills when it comes to balancing multiple projects. Discuss techniques like prioritizing tasks based on user impact, urgency, and strategic fit to ensure you deliver high-quality work on time.

Highlight the significance of empathy in understanding user needs and behaviors. Emphasize that user-centered design is about creating solutions that resonate with users and address their pain points effectively, ultimately leading to a better overall experience.