Finance Collection Analyst

As a Finance Collection Analyst at Lago, your main responsibilities include managing the collections process to ensure timely receipt of outstanding payments, handling professional email correspondence regarding overdue invoices and payment status, monitoring aging reports, and collaborating cross-functionally with various teams to resolve billing discrepancies. You’ll also maintain accurate records of collection activities and help prepare monthly financial reports.

To qualify for the Finance Collection Analyst position at Lago, you should have at least 2+ years of experience in collections, accounts receivable, or a finance-related role. Strong written communication skills, proficiency in financial systems and spreadsheets (such as Excel or Google Sheets), and familiarity with CRM tools are essential. An attention to detail and the ability to handle sensitive information confidentially are also necessary.

Yes, experience with accounting software such as QuickBooks or Xero is preferred for the Finance Collection Analyst role at Lago. Familiarity with CRM tools like HubSpot or Salesforce, as well as project management tools such as Monday.com or Asana, will help you succeed in managing your responsibilities effectively.

Lago offers a collaborative and forward-thinking work environment for the Finance Collection Analyst position. You will work remotely, allowing for independence while still being part of a dedicated team that values your contributions and insights, providing you the opportunity to influence the company’s strategy and success positively.

The salary for the Finance Collection Analyst position at Lago ranges from $5 to $8+ per hour, based on experience. Lago is open to negotiating this based on your qualifications and prior experience, ensuring that you are compensated fairly for your expertise.

In your answer, highlight specific experiences where you successfully managed outstanding accounts, how you resolved issues, and any processes you implemented that improved collections efficiency, making sure to relate back to the responsibilities of the Finance Collection Analyst at Lago.

Discuss communication techniques you’ve employed, such as regular follow-ups and empathetic correspondence, and how these strategies have helped you recover overdue payments without damaging client relationships, showcasing your alignment with Lago’s values.

Explain your approach to prioritizing accounts based on factors such as payment history, account age, and potential revenue impact. You might mention specific tools or methods you use to stay organized, ensuring you meet timelines in the Finance Collection Analyst role.

Provide a detailed example of a difficult collections situation, focusing on the actions you took to resolve it, the outcome, and what you learned from the experience. This displays your problem-solving skills relevant to the Finance Collection Analyst role.

List the financial software and tools you’ve used, such as QuickBooks or CRM platforms, and explain how they have improved your collection processes, helping you manage accounts more effectively as a Finance Collection Analyst.

Discuss your methods for keeping informed about the latest trends in collections and finance, such as attending webinars, reading industry blogs, or participating in networking groups, as well as how this knowledge can benefit Lago.

Talk about your experience with data analysis, such as monitoring aging reports or using spreadsheets, to identify trends in payment behavior and how these insights can help in formulating effective collection strategies as a Finance Collection Analyst.

Explain your approach to handling confidential information, detailing specific practices you follow to maintain professionalism and security in communications, highlighting why this is especially critical in the Finance Collection Analyst role.

Highlight qualities such as attention to detail, strong communication skills, and reliability as essential traits for a Finance Collection Analyst, and explain how embodying these qualities contributes to effective collections at Lago.

Express your enthusiasm for Lago's mission and how your skills align with its needs as a Finance Collection Analyst. Elaborate on what aspects of the company culture or role appeal to you and how you could contribute to Lago’s success.