Claims & Invoicing Specialist

The Claims & Invoicing Specialist at Launch Potato will manage the accounts receivable process, ensure timely collections, process invoices with precision, apply customer payments, and resolve customer disputes efficiently. The role is crucial for maintaining the operational and financial health of the business.

To qualify as a Claims & Invoicing Specialist at Launch Potato, you should have at least two years of professional accounts receivable experience, a strong background in collections, proficiency in QuickBooks Online and advanced Excel functions, and an Associate’s degree in Accounting or a related field.

Launch Potato emphasizes professional growth by offering performance-driven rewards and opportunities for team members to enhance their skills, encouraging continuous improvement in the accounts receivable process and financial management.

The salary for a Claims & Invoicing Specialist at Launch Potato ranges from $60,000 to $70,000 per year, supplemented by a profit-sharing bonus and a competitive benefits package, based on experience and skill levels.

A Claims & Invoicing Specialist at Launch Potato should be proficient in QuickBooks Online, GSuite, Asana, and have advanced knowledge of Excel functions like pivot tables and VLOOKUP, to manage tasks and collaborate effectively with the team.

Share specific examples of your previous roles in managing accounts receivable, outlining the techniques and processes you used to ensure timely collections and manage outstanding balances.

Discuss how you approach conflict resolution, emphasizing your communication skills and problem-solving abilities to ensure customer satisfaction while maintaining company interests.

Detail your time management techniques, such as prioritization methods, tools you use (like Asana or Excel), and any frameworks that help you maintain productivity and meet deadlines.

Emphasize your attention to detail and the processes you implement to double-check your work to avoid errors in invoicing, reinforcing the importance of accuracy in maintaining client relationships.

Illustrate your experience with analyzing financial data, such as your ability to analyze DSO and derive actionable insights from account statistics in your previous roles.

Provide an overview of your proficiency with QuickBooks Online, including how you've utilized its features to streamline accounts receivable processes in previous roles.

Discuss specific situations where you successfully managed high-pressure scenarios, sharing techniques you leveraged to maintain focus and deliver quality results on time.

Talk about your methods for reducing DSO, such as proactive follow-up strategies, communication with sales teams, and process improvements you've implemented to enhance collections.

Identify the essential tools you use, like QuickBooks, GSuite, and Excel, and explain how these tools facilitate your daily tasks as a Claims & Invoicing Specialist.

Express your enthusiasm for Launch Potato's mission, culture, or values, and how your skills and experiences align with their needs for the Claims & Invoicing Specialist role.