Corporate Accounts Manager

LGC Group is a global leader in life science tools, partnering with customers to find solutions that diagnose, treat, feed and protect our growing population. Working collaboratively with our partners in the scientific community, our products and services help to solve some of the most complex challenges facing society and the planet. Together we respond to global pandemics, pioneer innovative precision medicine, and improve the safety of our food, medicines and environment.

Our LGC Diagnostics and Genomics (D&G) business unit includes:

Clinical Diagnostics, who partner with IVD developers, biopharma, CROs, and academic institutions to support the entire diagnostic pipeline, from early research to routine clinical use. We offer premium diagnostic solutions and components through our seven brands, serving over 27,500 customers in over 120 countries across key areas like infectious diseases, oncology, NIPT, and more. For over 40 years,

Biosearch Technologies has developed and supplied advanced diagnostics to support global healthcare. We offer end-to-end solutions from design to commercialisation, specialising in infectious diseases, oncology, prenatal testing, and more. Operating under cGMP standards, we ensure high-quality, GMP-compliant products tailored to customer needs, including oligos and diagnostic kits, while meeting regulatory standards like GMP, GLP, and ISO certifications for seamless compliance and quality assurance.

A core member of the commercial corporate accounts team, within the D&G business unit at LGC. Manage and complete important sales initiatives for LGC Group's biggest strategic partner, supporting customer sites in the US and Europe. Working in cross-functional teams with all internal departments and externally to continue to develop and grow our global partnership. Identify new forward-looking business development and sales strategies and tactics for the relevant D&G product, technology and informatics offering, aligned with our annual business goals, to help drive sustainable future business growth.

Seeking a candidate with experience in corporate account and strategic partnership, specifically in selling to Tier 1 In Vitro Diagnostics (IVD) manufacturers. Familiarity with critical tools like Oligonucleotides (Oligos), antigens, antibodies, and Quality Controls (QC) is preferred. The role requires a solid understanding of the Molecular Diagnostics (MDx) and/or Biochemistry & Immunoassay markets, together with the associated scientific techniques (e.g. PCR & qPCR) and applications, strong organisational skills and project management skills, client communications, client management and service, product expertise, and critical thinking.

Key Responsibilities

• Manages and achieves sales targets for LGC Groups largest strategic partner, by leading a strategic sales process, accountable for revenue, margin and unit goals.
• This role will require networking at various levels within targeted client organizations from C-level executives (including R&D, Commercial and Procurement) to laboratory scientists.
• You will be key in defining overall strategy with our No.1 strategic partner, developing a road map to capture key new products, opportunities, presenting proposals and managing senior level negotiations and contract agreements.
• Driving business reviews with our strategic customer, communicating current business performance, growth areas and key projects, enabling future partnership growth.
• The corporate account manager will be responsible for leading all aspects of a sales process that involves collaboration with cross functional teams and requires effective project management.
• Responsible for commercial agreements, ensuring approvals in line with company policy, licensing and legal requirements.
• Manage and communicate customer forecasts and production priorities.
• Primary sales contact for our corporate account, owning key commercial communications.
• Coordinate product delivery requirements between the customer and production.
• Support the sales organization during the sales process as the primary technical resource.
• Contribute to the planning and development of new products and the pipeline.
• Drive international brand awareness including but not limited to global roadshows and tradeshows.

Knowledge, Experience, and Technical Skills

• 5+ years’ experience in a IVD related sales management role, focusing on B2B strategic partnerships and/or corporate account management
• Bachelor's Degree in Biomedical Sciences or equivalent experience in a related scientific field such as life sciences.
• Molecular Diagnostics (MDx) and/or Biochemistry & Immunoassay expertise.
• US citizenship or the right to work in the US
• Strong presentation skills, comfortable with addressing the executive team.
• Strong Excel and finance skills to support with sales forecasting.
• Strong project management experience.
• Strong organizational and communication skills.

Person Specification

• “Can do” attitude, driven and motivated to provide an exceptional customer experience
• Proactive with the ability to work autonomously
• Naturally friendly and approachable manner
• Able to communicate clearly and explain problems and solutions in an easy-to-understand manner
• Willing to travel up to 40% including overnight (both domestically and internationally).

The job holder will be able to demonstrate the following behaviours in line with LGC’s core values:

• Passion – providing consistently exceptional customer support on a daily basis.
• Curiosity – taking a proactive approach to learning and becoming a technical expert in LGC D&G products.
• Integrity – doing what’s right for our customer, team and our business.
• Brilliance – troubleshooting and successfully working in potentially autonomous environment.
• Respect – treating all colleagues and customer colleagues in a respectful manner.

All your information will be kept confidential according to EEO guidelines.