Account Executive - job 1 of 2

As an Account Executive at Long View, your main responsibilities include overseeing customer satisfaction in your assigned territory, developing long-term relationships, and using solution-based selling to drive sales. You will work closely with Practice Leads to expand our business in the Western US and identify new opportunities, while managing all aspects of the sales funnel and aligning your strategies with Long View’s corporate messaging.

To qualify for the Account Executive position at Long View, candidates should have at least 5 years of sales experience in IT services, with a strong focus on net new client acquisition. Familiarity with professional selling methodologies and a solid understanding of solution-based selling techniques are essential, alongside the ability to pass relevant courses and certifications as required.

Long View boasts a vibrant work culture known for its emphasis on collaboration, innovation, and a fun environment. Account Executives can expect a supportive atmosphere that fosters personal and professional growth, flexible work options, and consistent engagement in company-wide initiatives aimed at inclusivity and diversity.

Long View is committed to the professional development of its Account Executives through comprehensive training programs, mentorship opportunities, and access to resources necessary for skill enhancement. The company encourages continual learning to help employees thrive and achieve their career aspirations.

The expected earnings for an Account Executive at Long View range from $120,000 to $140,000 annually, depending on experience and qualifications. In addition to a competitive salary, employees benefit from a robust benefits package, which is available from day one of employment.

When asked about your experience with solution-based selling, highlight specific instances where you identified a customer challenge and tailored your sales approach to provide a solution. Discuss the methods you used and how your proposals led to successful sales outcomes, demonstrating both your understanding and application of this methodology.

To effectively answer this question, provide an example of a time when you encountered customer dissatisfaction. Explain how you approached the situation, communicated with the customer, and worked to find a resolution. Emphasize your commitment to maintaining a strong relationship and ensuring customer satisfaction moving forward.

When discussing strategies for identifying new sales opportunities, mention methods such as conducting market research, leveraging existing client networks, utilizing CRM tools for lead tracking, and active participation in industry events. This will showcase your proactive approach and understanding of the sales landscape.

In response, elaborate on your methods for managing a sales pipeline. Talk about tools you use, your organizational strategies, and how you prioritize leads based on their stage in the sales funnel. This demonstrates your ability to handle multiple accounts effectively and your commitment to achieving sales targets.

Highlight the importance of collaboration by sharing examples of how you worked with teammates, such as Practice Leads or service delivery teams, to close sales. Emphasizing shared goals and mutual support will reflect your value for teamwork within the company.

Discuss your familiarity with Microsoft CRM by mentioning specific functionalities you have utilized to enhance sales tracking, customer relationship management, and sales forecasting. Providing tangible examples will bolster your credibility.

Illustrate your preparation process for client meetings by discussing research methods you use to understand client needs, how you tailor your pitch, and your follow-up strategies. Highlighting your preparation will demonstrate your professionalism and dedication to client success.

To answer this, emphasize the importance of trust and communication. Discuss how you proactively engage with clients, address their evolving needs, and show genuine interest in their success. Your approach should reflect the core values of Long View.

When sharing a challenging sales experience, provide context about the situation, your specific actions to address the challenge, and the outcome. This displays your problem-solving skills and resilience under pressure.

In your response, connect your personal values and career goals with Long View’s commitment to integrity, competence, and fun. Mention specific attributes of the company or team that resonate with you, demonstrating your alignment with the company culture.