Manager, Relationship Management team (Nordics) Sales Solutions . fixed term contract (11 months)

As the Manager of the Relationship Management team at LinkedIn, your primary responsibilities include leading a team focused on renewal sales and growth within SMB and Mid-market segments, mentoring sales reps to develop their skills, accurately forecasting revenue pipelines, and creating scalable sales processes. Additionally, you'll work on client success initiatives and maintain close relationships to ensure customer satisfaction.

To apply for the Manager, Relationship Management team position at LinkedIn, you need a minimum of 2 years of sales management experience with a background in managing quota-carrying sales representatives. Fluency in English is required, while proficiency in any Nordic language and experience in selling SaaS solutions will give you an edge in this role.

At LinkedIn, employees in the Manager, Relationship Management role receive extensive support through ongoing mentorship, professional development opportunities, and a collaborative work environment designed to foster growth and innovation. We empower you to become a successful leader while achieving the company's objectives through effective teamwork and communication.

The Manager, Relationship Management team at LinkedIn enjoys a hybrid work environment, allowing for a mix of working from home and in the office. This flexible arrangement promotes a healthy work-life balance while ensuring that team members remain connected and engaged with their colleagues and clients.

In the Manager role at LinkedIn, you will utilize tools like Sales Navigator to identify sales opportunities and foster strong relationships with clients. You'll also leverage CRM platforms and subscription-based sales models while guiding your team in achieving their goals and maximizing revenue.

To effectively lead a sales team focused on renewal sales at LinkedIn, I would begin by fostering a strong team culture built on trust and collaboration. I would set clear expectations, provide the necessary tools and training, and encourage open communication to share best practices and strategies that drive success.

In my previous roles, I've successfully managed a team of quota-carrying sales reps by implementing structured sales processes, setting achievable targets, and regularly reviewing performance metrics. My approach focuses on accountability and encouragement, ensuring that each team member feels supported in meeting their goals.

To build and maintain strong client relationships, I would prioritize regular communication, actively listen to their needs, and provide tailored solutions that address their specific challenges. Being proactive in resolving issues and delivering exceptional customer service would be core values guiding my approach.

I forecast revenue pipelines by analyzing historical sales data, identifying trends, and incorporating feedback from my sales team regarding client interactions. To enhance accuracy, I would regularly revisit and update forecasts based on market conditions and customer behaviors.

I use a combination of positive reinforcement, setting clear performance metrics, and providing continuous training opportunities to motivate and mentor my sales team. Celebrating their successes and conducting regular one-on-one check-ins also helps to maintain engagement and a strong team dynamic.

Communication is crucial in sales management as it facilitates building trust and transparency within the team. Clear and open communication helps manage expectations, align goals, and foster collaboration, all of which are essential for ensuring the team's overall success.

To onboard new clients with Sales Navigator, I would first provide a comprehensive overview of the tool’s features and benefits. Following this, I would offer personalized training sessions, ensuring clients are comfortable using it to identify prospects and manage their sales activities effectively.

One successful strategy I implemented involved segmenting our clients based on their specific needs and developing targeted outreach campaigns. This approach resulted in increased engagement and a significant uplift in renewal rates, showcasing the importance of customization in sales.

I believe in addressing conflicts promptly by encouraging open dialogue between team members. I’d facilitate discussions, focusing on problem-solving and finding common ground to resolve issues effectively while ensuring my team feels heard and valued.

Data plays a vital role in the sales process as it provides valuable insights into customer behaviors, sales performance, and market trends. By leveraging data analytics, I can make informed decisions, identify areas for growth, and optimize our sales strategies for better results.