Devops Engineer II (Elasticsearch, Kibana & Logstash) - job 1 of 2

As a DevOps Engineer II at LivePerson, your main responsibilities will include managing our observability infrastructure, which handles trillions of events per day, leading the creation of monitoring, logging, and alerting systems with cutting-edge tools such as GrafanaLab and ELK, and collaborating with DevOps teams to ensure high performance and availability of our services in the Google Cloud Platform.

To qualify for the DevOps Engineer II position at LivePerson, you should have a Bachelor's degree in Computer Science or a related field, over 3 years of experience in a DevOps role, and proficiency in key technologies like Kubernetes and containerization. Familiarity with observability tools and strong programming skills in languages such as Bash, Python, or Go is also important.

Candidates applying for the DevOps Engineer II role at LivePerson should be familiar with a range of technologies including Kubernetes, containerization (Docker), observability tools like GrafanaLab and ELK, as well as cloud platforms such as Google Cloud Platform. Experience with infrastructure as code tools like Terraform and programming languages like Python or Go is also highly regarded.

The work environment for a DevOps Engineer II at LivePerson is inclusive and collaborative, encouraging innovation and meaningful connections among team members. The company prioritizes diversity and growth, allowing employees to forge impactful conversations while working on cutting-edge technology in the cloud.

LivePerson actively supports the career development of its DevOps Engineers by offering generous tuition reimbursement, access to internal professional development resources, and a culture of constant growth where employees are encouraged to reach their full potential in their respective careers.

When answering this question, be specific about your hands-on experience with Elasticsearch, Logstash, and Kibana. Discuss projects where you've utilized the ELK stack for logging or monitoring, including how you managed data ingestion and visualization of logs.

Explain your approach to designing redundant systems, using load balancers, and implementing monitoring solutions that allow for proactive maintenance. Mention specific tools or strategies you would employ to manage system performance effectively.

Detail the advantages of container orchestration, such as automated scaling, self-healing properties, and the ease of deployment. Share experiences where Kubernetes improved your team’s workflow and productivity.

Provide a specific example of a project that had obstacles and your role in navigating them. Focus on the technologies used, your problem-solving methods, and the insights gained that shaped your approach to future projects.

Discuss your methods for integrating observability tools in cloud architectures, including configuring monitoring and alerting systems. Mention metrics you prioritize and how you ensure actionable insights for development teams.

Identify the programming languages you are proficient in, and provide examples of how you've applied those in automating tasks, scripting CI/CD pipelines, or developing monitoring solutions in your past roles.

Share resources that you utilize for professional growth, such as blogs, online courses, podcasts, or community forums. Highlight your commitment to continuous learning in the fast-evolving field of DevOps.

Discuss your proficiency with IaC tools like Terraform or Ansible, providing examples of how you have used them to automate infrastructure deployment and management, as well as the benefits that brought to your past projects.

Share your approach to incident management, including how you triage issues, communicate with stakeholders, and document procedures. Discuss your experience with on-call rotations and how you manage work-life balance in high-pressure situations.

Detail your strategies for effective monitoring of cloud services. Discuss specific metrics to track, tools like Prometheus for real-time monitoring, and how you utilize alerts to maintain service reliability.