Director of Vendor Performance

We are Local Infusion.

Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patients—and our team—can feel truly supported, every step of the way.

What We’re About
We’re a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better. 

• Ownership—Takes initiative, being accountable and caring about the outcome

• Excellence—Do what it takes to raise the bar, being an example for our colleagues, patients and partners

• Getting to Yes— There will be obstacles, but we find a way, even when there isn’t a defined road forward

• Curious & Inquisitive— Always seek to gather information and knowledge, and understand the way 

• It’s a Marathon, not a Sprint - We have large problems to solve, and they won’t be solved overnight. We are persistent every day. 

Role Overview

The Director of Vendor Performance is a key leadership role responsible for optimizing vendor relationships, enhancing procurement processes, and driving supply chain efficiency to support seamless operations across multiple centers. This role will play a critical part in ensuring high-quality patient care by managing vendor contracts, negotiating cost-effective agreements, and implementing performance metrics to track and improve supplier reliability.

This is a remote role with preference given to those living in the East, South or Midwest.

Key Responsibilities

• Oversee and enhance procurement processes, ensuring accuracy, efficiency, and compliance with company standards.

• Develop and implement vendor performance metrics to track service levels, reliability, and cost-effectiveness.

• Establish bulk purchasing strategies and strategic vendor partnerships to drive cost savings.

• Manage contract negotiations to secure favorable terms while maintaining service quality and supply chain integrity.

• Identify and address vendor-related gaps, ensuring that sourcing and management initiatives align with business goals.

Cost Optimization & Vendor Reliability

• Develop strategies to reduce procurement costs while maintaining or improving product and service quality.

• Monitor and assess vendor performance, ensuring accountability for service level agreements (SLAs) and contract terms.

• Work cross-functionally with finance, operations, and clinical teams to optimize spending and resource allocation.

• Proactively identify opportunities for cost savings, risk mitigation, and process improvements.

Qualifications & Skills

• 5+ years of experience in vendor management, procurement, or supply chain operations, preferably in a healthcare or multi-site environment.

• Proven track record of negotiating vendor contracts and driving cost efficiencies.

• Strong analytical skills, with the ability to track, report, and improve vendor performance metrics.

• Excellent communication and stakeholder management skills to collaborate across teams and with external vendors.

• Ability to work in a fast-paced, multi-location environment with a strong focus on operational excellence.

The Local Infusion Way

Local Infusion is a respectful, upbeat, and remote-first team united by our mission of shaping the way specialty infusion care is delivered.  We are highly ambitious, but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.

As part of our team, full-time employees get: 

• Medical, dental, and vision insurance through our employer plan

• Short and long-term disability coverage

• 401(k) — as an early stage startup, and we match!

• 15 Days PTO — and we want you to take it!

• Competitive paid parental leave and flexible return to work policy.

• We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.

We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.