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HR Coordinator - 16 months FTC image - Rise Careers
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HR Coordinator - 16 months FTC

Company Description

About the Business Unit:  

M3 Global Research, part of M3 USA, provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. 

Due to our continued growth, we are hiring for an HR Coordinator at M3 Global Research, an M3 company.

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Job Description

Contract will start from 1st May 2025

The mission of the HR Coordinator is to provide coordination and administration support for the HR function, managing the process and producing documentation for job offers, new starters, leavers, probations and promotions. Taking ownership for the Jira ticketing system. Supporting the HR Business Partner and Business Unit Leaders with employee related tasks.

Essential Duties and Responsibilities:

  • Support HR Business Partner (HRBP) and assist in delivering end-to-end global employment cycle processes including onboarding, offboarding, employee engagement, training and recruitment.
  • Oversee the day-to-day administration of employee benefits and initiatives and HR administrative operations of the teams.
  • Maintain HR employee records, updating HRIS databases, prepare or amend HR documents and provide HR reporting to relevant parties as necessary.
  • Assist HRBP in reviewing and renewing company policies, employee handbook and compliance records.
  • Support Business Unit managers with employee-related engagement projects and communication initiatives.
  • Assist in delivering HR initiatives to strengthen the employer brand through recruitment and retention policies.
  • Provide additional support to the Talent Acquisition and Global HR team as needed.
  • First point of contact for all HR queries submitted via Jira.  Responding to and providing advice where able.
  • Managing process and issuing documentation relating to:         
    • Offers of employment and employment contracts
    • Onboarding contractors and Permanent staff
    • Resignation acceptance
    • Probations
    • Promotions
    • Salary increases
    • Reference requests
  • Maintenance of and updating of HRIS records in UKG.
  • Assisting with the HR annual goals and strategic projects.

Qualifications

Education and Training Required:

Bachelor’s Degree in HR or Business is preferred

Minimum Experience: 

3-5 years of experience in HR administrator or generalist roles

Knowledge, Skill, Ability:

  • Experience with day-to-day HR functions, including document processing and employee records
  • Experience with HRIS’s, UKG preferred
  • Excellent English language skills, both verbal and written
  • Excellent MS office skills, including PowerPoint and Excel
  • Ability to shift priorities in accordance with the business needs
  • Experience in a fast moving or growing business
  • Self -starter and able to work independently on own initiative and with minimal supervision
  • Excellent attention to detail
  • Good team player with excellent customer service and communication skills
  • Able to multitask and comfortable with a high-volume workload within a very fast -paced environment

Company Disclaimer: This job description does not represent an all-exhaustive list of all functions and the employee may be required to perform additional duties as assigned by the manager and the company. The company reserves the right to revise this job description at any time.

Additional Information

Benefits

  • Lucrative performance-related remuneration
  • Regular advanced training
  • Flexible home working
  • Open corporate culture & strong team cohesion
  • Company pension plan

#LI-LC1
#LI-Hybrid

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

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What You Should Know About HR Coordinator - 16 months FTC, M3USA

Are you ready to take the next step in your HR career? M3 Global Research, a pioneering name in healthcare innovation, is on the lookout for an energetic HR Coordinator for a 16-month fixed-term contract starting on May 1st, 2025. In this dynamic role based in London, you'll become an essential part of our HR team, supporting our HR Business Partner and Business Unit Leaders. Your day-to-day responsibilities will include coordinating job offers, onboarding new hires, and managing employee records, all while maintaining the integrity of our HRIS databases. We believe that great things come from collaboration, so you will directly engage with team members across various business units to enhance our employee engagement initiatives and contribute to shaping a fantastic workplace culture. Your experience of 3-5 years in HR administration means you'll be comfortable in fast-paced environments, demonstrating excellent attention to detail. If you're ready to make a significant impact in healthcare and be a vital part of a company that values every team member, M3 Global Research offers flexible home working and a supportive, open culture. Join us, where you can truly embrace the mission of utilizing the internet for a healthier world. Step into this exciting role as HR Coordinator and help us shape the future together!

Frequently Asked Questions (FAQs) for HR Coordinator - 16 months FTC Role at M3USA
What are the main responsibilities of an HR Coordinator at M3 Global Research?

The HR Coordinator at M3 Global Research plays a vital role in supporting the HR function by managing job offers, onboarding, offboarding, and maintaining employee records. They will also assist in employee engagement initiatives and serve as the first point of contact for HR-related inquiries, making this role crucial for smooth HR operations.

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What qualifications and experience are required for the HR Coordinator position at M3 Global Research?

To join M3 Global Research as an HR Coordinator, candidates should ideally have a Bachelor’s Degree in HR or Business, along with 3-5 years of experience in HR administration or a generalist role. Additionally, proficiency in HRIS systems, particularly UKG, is preferred.

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How does the HR Coordinator support employee engagement at M3 Global Research?

The HR Coordinator at M3 Global Research will be instrumental in supporting employee engagement by collaborating with Business Unit managers on various projects. This might include communication initiatives that enhance the employer brand, recruitment strategies, and retention policies to ensure a lively and cohesive workplace.

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What type of work environment can an HR Coordinator expect at M3 Global Research?

M3 Global Research provides a dynamic and innovative work environment where every team member is valued. The culture is open and supportive, allowing the HR Coordinator to thrive while working collaboratively with various teams to promote health advancements across the globe.

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What benefits are offered to the HR Coordinator at M3 Global Research?

As an HR Coordinator at M3 Global Research, you will enjoy lucrative performance-related remuneration, regular advanced training, flexible home working, a solid company pension plan, and a work culture that nurtures strong team cohesion.

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Common Interview Questions for HR Coordinator - 16 months FTC
How do you prioritize tasks in a fast-paced HR environment?

In a fast-paced HR environment, I start by identifying urgent and critical tasks and use tools like to-do lists or project management software to keep organized. I also communicate regularly with my team to adjust priorities as necessary and ensure we’re aligned with business needs.

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Can you describe your experience with HRIS systems?

I have experience with several HRIS systems, including UKG, where I have maintained and updated employee records, managed payroll data, and produced reports. I understand the importance of accuracy and detail in handling personnel data.

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What strategies do you use to facilitate employee onboarding?

To facilitate effective onboarding, I customize the onboarding process based on the role and department, ensuring new employees receive all necessary resources and training. I also follow up with them periodically to address any challenges they may have.

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How do you handle employee complaints or disputes?

I believe in addressing employee complaints with empathy and professionalism. I actively listen to their concerns, gather all necessary information, and aim to resolve disputes by following the company's policy and ensuring confidentiality.

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How would you support an HR initiative to enhance employee engagement at M3 Global Research?

I would first assess current engagement levels through surveys or feedback sessions, then collaborate with management to design initiatives that directly respond to employee needs. Sharing successes and improvement opportunities with staff is key to building trust and engagement.

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What experience do you have with recruitment processes?

I have coordinated full-cycle recruitment processes, from drafting job descriptions to scheduling interviews and extending offers. My attention to detail ensures compliance and efficiency in hiring while also creating a positive candidate experience.

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Can you share an example of how you managed a complex HR project?

In my previous role, I managed an employee handbook revision project. I coordinated with multiple stakeholders, set deadlines, facilitated workshops for input, and ensured the final document aligned with legal requirements and company values.

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How do you ensure compliance with HR policies?

I ensure compliance by regularly reviewing HR policies, communicating updates to all employees, and conducting training sessions. I also conduct audits of HR records and practices to identify and rectify any compliance gaps.

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What do you consider the most important qualities of an effective HR Coordinator?

An effective HR Coordinator should possess strong organizational skills, effective communication abilities, and a thorough understanding of HR processes. Being proactive and empathetic also plays a key role in successfully supporting employees.

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Why do you want to work as an HR Coordinator at M3 Global Research?

I am excited about the opportunity to work as an HR Coordinator at M3 Global Research because I am passionate about contributing to the healthcare sector’s advancements. The company’s commitment to innovation and collaboration resonates with my values and career aspirations.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 14, 2025

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