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Senior Field Service Technician (Florida)

Company Overview


Mainspring Energy is revolutionizing power generation with the world’s most flexible and adaptable onsite power generator, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless technology with near-zero NOx emissions.


Backed by top-tier investors such as Khosla Ventures, Bill Gates, American Electric Power, and Lightrock, Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we’re quickly scaling for international expansion.


Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we’re hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers.


We are looking to build relationships with people who share our values:


Pragmatic Optimism. Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth.


Excellence without Ego. We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.


Proactive Collaboration. The integration and cross-disciplinary nature of Mainspring’s business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.


More information can be found at www.mainspringenergy.com


Job Overview


We are searching for highly motivated, mechanically inclined individuals to join our growing Field Service team. In this position, you will play a direct role in completing planned and reactive service operations on our generators. In this position, you will play a key role in maintaining system uptime, availability, and performance for deployed units on customer sites in a specific region. You will train at our headquarters in Menlo Park, CA, and be assigned to a particular service region requiring travel. For those inclined, there are ample growth opportunities within Mainspring, and we offer full benefits, including vacation and sick time, 401K, and pre-IPO stock options.


Responsibilities
  • Mechanically repair and/or perform maintenance on components and assemblies that make up our generators in accordance with procedures and build checklists in order to meet customer requirements
  • Collaborate with engineers to fix, repair, and redesign components and assemblies
  • Conduct mechanical inspections of deployed units, documenting condition information for use by our team for debugging or troubleshooting
  • Be “on-call” for unit service based upon written schedule: Units run 24/7 and Mainspring is responsible, with the Technician, for maximum availability and uptime


Qualifications
  • Minimum of 5 years of experience with mechanical assembly and/or repair. Experience with automotive, aviation, and/or heavy equipment (i.e. HVAC, elevators/lifts, or industrial equipment) assembly a plus
  • Experience with precision measuring, down to .001”, using micrometers, bore gauges, gauge blocks, etc. Also, familiarity with torque wrenches and documentation of repairs performed
  • Candidates must be able to stand for long periods of time, lift to 50 lbs., and wear required PPE
  • Must have knowledge of how to use and maintain basic tools, such as torque wrenches and torque specifications
  • Must have experience with following written and verbal work instructions while on-site
  • Excellent communication skills, software knowledge of Google Workspace is a plus
  • A proven track record for the ability to work well with others as part of a dynamic team
  • Ability to learn quickly, is self-motivated and safety oriented
  • Valid Driver’s license required; Class C Commercial Driver’s License preferred


$35.19 - $50 an hour
This position is onsite near West Palm Beach, FL (and surrounding FL area such as Vero Beach & Miami). The hourly rate will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base hourly, Mainspring offers pre-IPO stock options + benefits.

Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don’t meet all posted requirements for a particular role, we’d still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background.


In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge.

Average salary estimate

$88500 / YEARLY (est.)
min
max
$73000K
$104000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Field Service Technician (Florida), Mainspring Energy

Are you ready to join a groundbreaking company that’s shaping the future of power generation? At Mainspring Energy, we're on the lookout for a Senior Field Service Technician in sunny West Palm Beach, FL. In this role, you'll be hands-on with our cutting-edge Mainspring Linear Generator, ensuring its peak performance and reliability across various customer sites. Your days will be spent conducting repairs, carrying out maintenance tasks, and collaborating with our engineering team to redesign and troubleshoot parts as necessary. This isn't just a job; it's an opportunity to contribute to a team that prides itself on pragmatic optimism, excellence without ego, and proactive collaboration. You’ll be pivotal in keeping our generators running 24/7, so a strong mechanical background—ideally with five years of experience—is crucial. Don't worry if you've worked on automotive or heavy equipment; we highly value diverse experiences! As a Mainspring technician, you'll enjoy competitive pay, pre-IPO stock options, and a comprehensive benefits package, including vacation and sick time. Plus, if you’re eager to grow, you'll find plenty of opportunities to advance within our company. So, if you’re looking for a chance to make a real impact in the world of affordable and clean electricity, this role may be just the fit for you!

Frequently Asked Questions (FAQs) for Senior Field Service Technician (Florida) Role at Mainspring Energy
What are the primary responsibilities of the Senior Field Service Technician at Mainspring Energy?

The Senior Field Service Technician at Mainspring Energy is responsible for maintaining and repairing the innovative Mainspring Linear Generators deployed at customer sites. This includes performing mechanical inspections, collaborating with engineers for component redesigns, and ensuring maximum uptime and performance of the generators. The role involves being on-call based on a written schedule, emphasizing the need for reliable, proactive service to keep the units operational around the clock.

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What qualifications are needed for the Senior Field Service Technician position at Mainspring Energy?

To qualify for the Senior Field Service Technician role at Mainspring Energy, candidates should have a minimum of five years of experience in mechanical assembly or repair. While expertise in automotive, aviation, or heavy machinery is highly advantageous, what’s more important is your ability to follow detailed work instructions and perform precision measurements. Excellent communication skills and teamwork are also essential in this role, along with the physical capacity to lift and stand for prolonged periods.

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What benefits come with the Senior Field Service Technician position at Mainspring Energy?

Mainspring Energy offers a robust benefits package for Senior Field Service Technicians that includes vacation and sick time, a 401K plan, and pre-IPO stock options. The company is committed to fostering a diverse and inclusive workplace and encourages professionals from various backgrounds to apply, even if they don’t meet every requirement.

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How does the Senior Field Service Technician contribute to Mainspring Energy's mission?

The Senior Field Service Technician plays a crucial role in Mainspring Energy's mission to revolutionize power generation. By ensuring the reliable operation of our Linear Generators, the technician directly supports our goal of providing clean and affordable electricity. Your efforts in maintaining system uptime contribute to the sustainability and efficiency of electrical supply for customers in various sectors, thus aligning with our vision for a net-zero carbon grid.

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Is on-call service a requirement for the Senior Field Service Technician role at Mainspring Energy?

Yes, the Senior Field Service Technician position at Mainspring Energy requires on-call service based on a written schedule. Given that our generators are operational 24/7, it's vital for technicians to be available to respond to service needs promptly. This ensures maximum uptime and customer satisfaction within the critical energy sector.

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Common Interview Questions for Senior Field Service Technician (Florida)
Can you describe your experience with mechanical repairs related to industrial equipment?

When answering this question, highlight specific instances where you've performed repairs or maintenance on industrial equipment. Discuss the types of machinery you’ve worked on, the processes you followed, and any tools or methods you used. Emphasize your problem-solving skills and how you collaborated with others if applicable.

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How do you ensure safety while conducting field repairs?

It's important to convey your commitment to safety. Share your understanding of safety protocols, how you assess risks on a job site, and any personal protective equipment (PPE) you consistently use. Discuss past experiences where you’ve prioritized safety in your work and how it led to positive outcomes.

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Describe a challenging repair you conducted. How did you troubleshoot the issue?

When discussing a challenging repair, provide a clear narrative of the issue and the steps you took to resolve it. Detail the troubleshooting methods, tools, and techniques you used, and reflect on what you learned from the experience. Highlight your analytical skills and determination to overcome obstacles.

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What tools and technologies are you proficient with in mechanical service roles?

Discuss your familiarity with various mechanical hand tools, precision measuring devices, and any specialized equipment relevant to the Senior Field Service Technician role. Be specific about your experience with tools like torque wrenches and your ability to achieve precise measurements, as this is crucial for the position at Mainspring Energy.

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How do you handle working in a team-oriented environment?

Share your philosophy on teamwork and provide examples of successful collaborations from your previous jobs. Focus on your communication skills, ability to adapt to team dynamics, and how you've supported teammates in achieving shared goals. Mention specific moments where you've contributed positively to a project or troubleshooting effort.

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What interests you about working with Mainspring Energy?

Express your enthusiasm for Mainspring's innovative approach to power generation and how it aligns with your professional values. Discuss your interest in contributing to sustainable energy solutions, and specifically mention how the role of Senior Field Service Technician allows you to be part of this transformative industry.

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Explain your process when following work instructions or procedures?

Describe your methodical approach to following work instructions. Emphasize the importance of clarity, attention to detail, and the proactive approach you take to ensure understanding. If applicable, share examples of when adhering closely to procedures led to successful project completion or repair results.

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How do you prioritize multiple service requests?

Discuss your organizational skills and how you assess the urgency and importance of service requests. Mention any tools or techniques you use to track requests and ensure prompt responses. Emphasize your ability to remain calm under pressure while making smart, effective decisions.

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Can you provide an example of working 'on-call' and how you managed that responsibility?

Share a specific scenario where you were on-call and describe how you managed your responsibilities. Highlight your reliability and quick decision-making skills, as well as your commitment to be available for urgent repairs. Talk about any tools or systems you utilized to stay organized and responsive.

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What strategies do you use for continuous learning in your field?

Communicate your commitment to professional development. Discuss the resources you use for learning, such as attending workshops, online courses, or networking with other professionals in the industry. Highlight specific skills or knowledge areas you are currently working to improve.

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Mainspring Energy is engineering advanced technology by developing a prototype of a linear generator that converts fuel to electricity. Mainspring was founded in 2010 by three Stanford engineers- Shannon Miller, Adam Simpson, and Matt Svrcek. T...

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Full-time, on-site
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March 25, 2025

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