Invoicing Specialist (9 months contract)

As an Invoicing Specialist at MEDFAR, your primary responsibilities will include processing customer invoices accurately using our billing software, collaborating with the Sales and Implementation teams to ensure invoices align with sales contracts, and monitoring customer accounts for any changes that affect billing. You will also participate in month-end procedures related to invoicing and help support the Finance Team's daily operations.

To be considered for the Invoicing Specialist role at MEDFAR, you should have 2-4 years of experience in an Accounts Receivable, Invoicing, or similar position. A DEC in Commerce or Administration is ideal, and experience with recurring subscriptions or actual consumption billing is a plus. Strong communication skills in both French and English, along with proficiency in Microsoft Office and Google Suite, are also essential.

Working at MEDFAR as an Invoicing Specialist provides a supportive and dynamic environment. The company promotes a hybrid working model, allowing you to choose where you work best, whether at home or in the office. The Finance team values teamwork and collaboration, creating a multicultural atmosphere where trust and client success are prioritized.

The Invoicing Specialist position at MEDFAR is a 9-month contract with a full-time schedule and the potential for conversion to a permanent position. This structure allows you to showcase your skills and fit within the team, potentially leading to long-term employment based on performance and business needs.

At MEDFAR, the Invoicing Specialist will enjoy various benefits, including flexible working hours for improved work-life balance, performance-based bonuses, generous group insurance coverage from day one, paid breaks between Christmas and New Year, and $1500 allocated for professional development. These benefits support your well-being and growth within the company.

To ensure accuracy when processing invoices, I double-check all entries against sales contracts and customer records. I also make use of automated tools in our billing software to reduce human errors. Maintaining clear communication with the Sales and Implementation teams is key in preventing discrepancies.

In my previous role, I handled invoicing for recurring subscriptions, ensuring that customers were billed according to their agreed-upon usage levels. I understand how to track and analyze customer consumption, which allowed for precise billing that aligns with their needs.

I have been actively involved in month-end close activities, where I reconcile customer accounts, ensure all invoices are issued, and address any discrepancies. Organization and maintaining a checklist for all necessary tasks have been crucial strategies for me to complete these activities efficiently.

In handling invoice disputes, I first listen carefully to the customer's concerns and review the billing details together with them. Clear documentation and open communication are essential in resolving issues amicably, and I always ensure to follow up until the matter is resolved satisfactorily.

I have experience with various accounting software, including Sage Intacct and QuickBooks. I am comfortable adapting to new systems quickly, thanks to my strong foundation in financial software tools and my willingness to learn.

I prioritize tasks by evaluating deadlines and the urgency of each task. For instance, processing invoices takes precedence followed by monitoring accounts for changes. Organizing my day with a task list helps me stay focused and efficient in meeting all obligations.

Customer communication is critical in invoicing, as it ensures they understand the billing processes and are informed of any changes. Regular updates and being responsive to inquiries play a major role in building trust and satisfaction with our services.

A successful Invoicing Specialist needs to be detail-oriented, organized, and proactive. Strong interpersonal skills and a team-oriented attitude help in collaborating effectively with other departments, while ensuring accuracy and efficiency in billing.

In dealing with tight deadlines, I remain calm and focused, breaking down tasks into manageable parts. I communicate with my team early on if I anticipate challenges, which fosters collaboration to meet deadlines without compromising quality.

I am motivated by the impact that accurate invoicing has on overall business operations and customer relationships. Knowing that my work directly contributes to financial health and client satisfaction drives me to excel in this role.