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Fitness Program Manager

Midtown is looking for a Program Manager to oversee fitness programming.


The Position

As a member of Senior Leadership Team, the Program Manager is responsible for overseeing fitness programming and all aspects of the fitness experience within the club. With the shift in our space towards the studio model and the increased emphasis on brands offering more curated, boutique-like experiences, this fitness leader needs to be optimistic in their attitude and approach and relentless in their delivery. Bringing a reliable and curious attitude, this leader will be the ambassador for fitness within the Palatine club as Midtown strives to stay ahead of the competition. This leader will be nimble and adaptable to the changing landscape of the industry and will thrive in a people environment, bringing an energetic and inspiring leadership style to fitness programs. This is a salaried role with an annual compensation of between $85-$95,000.

Responsibilities:

  • Overseeing fitness programming and all aspects of the fitness experience within the club

  • Managing, recruiting and onboarding coaches, instructors and coordinators

  • Working in partnership with the National Program Manager and marketing team, the Program Manager will examine how we improve, launch, promote and communicate our brand and new program formats within the club

  • Attending regular classes within the competitive set/boutique studio space to stay current with trends and at the leading edge of industry innovations

  • Working within the company guidelines to ensure all studios are on brand and align with Midtown's vision of an in-club boutique strategy

  • Auditing of all fitness professionals alongside regular evaluations of sessions and classes, ensuring coaches and instructors are executing on elements and maintaining integrity of all programs

  • Collaborating with the General Manager in annual department budget preparation

  • Managing monthly department financial performance relative to revenue, expenses and income budgets, performance and participation

  • Coordinating fitness related special events

  • Working alongside club leadership to oversee the new member onboarding process

  • Collaborating with club leadership & membership team to support lead generation and drive membership growth

Requirements:

  • Minimum of 2 years of leadership experience

  • Maintain nationally recognized certifications in fitness and specialized group fitness

  • Excellent communication skills

  • MS Office skills

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.

Average salary estimate

$90000 / YEARLY (est.)
min
max
$85000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Fitness Program Manager, Midtown

Are you ready to take your fitness career to the next level? Midtown is on the lookout for a vibrant and passionate Fitness Program Manager to lead our fitness programming in Chicago, IL. In this exciting role, you’ll join the Senior Leadership Team and be at the helm of all things fitness within our club. If you thrive in a dynamic environment, possess a keen eye for industry trends, and have a knack for inspiring others, this position is perfect for you. You will play a pivotal role in shaping the fitness experience, nurturing talents by overseeing the recruitment and onboarding of coaches and instructors. Working closely with our National Program Manager and marketing team, your mission will be to enhance our brand's presence and keep our fitness offerings fresh and enticing. Your leadership style will embody positivity and energy, allowing you to adapt to the ever-changing landscape of the fitness industry. Experience is key; we’re looking for someone with at least two years of leadership experience and current certifications in fitness. This role comes with an annual salary ranging from $85,000 to $95,000, along with ample opportunities for professional growth. If you’re ready to be the fitness ambassador at Midtown and help us create gym experiences that resonate with our members, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Fitness Program Manager Role at Midtown
What are the main responsibilities of a Fitness Program Manager at Midtown?

As a Fitness Program Manager at Midtown, your responsibilities will include overseeing all fitness programming, managing coaches and instructors, collaborating with the National Program Manager on new initiatives, staying current with industry trends, and ensuring that all fitness sessions maintain the integrity of our brand. Additionally, you'll handle budgets and financial performance for the department, coordinate special fitness events, and support new member onboarding.

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What qualifications are required for the Fitness Program Manager position at Midtown?

To qualify for the Fitness Program Manager role at Midtown, candidates should have a minimum of two years of leadership experience in the fitness industry, maintain relevant national certifications, and possess excellent communication skills. Familiarity with MS Office is also essential for managing budgets and department performance.

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What is the salary range for the Fitness Program Manager position at Midtown?

The Fitness Program Manager position at Midtown offers a competitive annual salary between $85,000 and $95,000, reflecting the responsibilities and experience needed for this vibrant leadership role in the fitness community.

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How does the Fitness Program Manager contribute to member retention and growth at Midtown?

The Fitness Program Manager at Midtown plays a crucial role in member retention and growth by ensuring high-quality fitness offerings and an engaging experience for members. This includes overseeing onboarding processes, coordinating fitness events that appeal to members, and driving innovations that align with member feedback and industry trends.

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What kind of work environment can a Fitness Program Manager expect at Midtown?

At Midtown, the Fitness Program Manager can expect a dynamic and collaborative work environment that encourages creativity and innovation. The role requires adapting to industry changes and working closely with a passionate team, making it an exciting place for someone looking to make a meaningful impact in the fitness world.

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Common Interview Questions for Fitness Program Manager
What key attributes do you believe a successful Fitness Program Manager should possess?

A successful Fitness Program Manager should have strong leadership skills, an upbeat and motivating personality, and an ability to adapt quickly to change. They should also be innovative thinkers who can stay ahead of industry trends and inspire their team to deliver exceptional programs.

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How would you handle conflicts within your team of fitness instructors?

Handling conflicts requires clear communication and a focus on solutions. As a Fitness Program Manager, I would facilitate open discussions to understand different viewpoints, mediate the situation while maintaining professionalism, and encourage team cohesiveness by aligning our common goals.

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Can you describe your experience with budgeting and financial management in a fitness environment?

In my previous roles, I've been responsible for preparing and managing departmental budgets. This includes analyzing our financial performance against revenue expectations, controlling expenses, and making data-driven decisions to ensure the fitness programming aligns with our financial goals.

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How do you stay current with fitness industry trends?

I stay current with fitness industry trends by regularly attending workshops, fitness expos, and boutique classes to learn from others. I also engage in continuous education, reading industry publications and networking with other fitness professionals to share insights and knowledge.

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What strategies would you employ to improve member engagement in fitness programs?

To improve member engagement, I would gather feedback from members through surveys and discussions to understand their needs better. Based on this information, I would enhance existing programs and introduce new offerings that resonate with our members. Creating a community feel, perhaps through fitness events, can also encourage ongoing participation.

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How do you approach recruiting and onboarding fitness professionals?

Recruiting and onboarding fitness professionals require a thorough understanding of the qualities that align with our club’s vision. I focus on sourcing candidates who not only excel technically but also share our values. My onboarding process includes tailored training that ensures they understand our brand and programming aspirations.

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Describe a time when you successfully launched a new fitness program.

In my previous role, I launched a new HIIT program that targeted a younger audience. I conducted market research, collaborated with marketing for a strong launch campaign, and engaged our instructors in the process. It was successful in attracting new members and boosting overall attendance.

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What do you enjoy most about working in the fitness industry?

What I enjoy most about working in the fitness industry is the opportunity to make a positive impact on people's lives. Witnessing members achieve their goals and fostering a sense of community brings me immense satisfaction and motivates me to continually improve our offerings.

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How would you ensure that your fitness programming remains in line with Midtown's vision?

To ensure our fitness programming aligns with Midtown's vision, I would regularly review program outcomes and gather member feedback to ensure we're meeting their expectations. Collaboration with other departments, such as marketing, will also be essential in promoting our brand effectively and cohesively.

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What metrics would you use to measure the success of fitness programs?

To measure the success of fitness programs, I would track participation rates, member satisfaction scores, and retention rates. Additionally, I would analyze financial performance against budgeted figures and evaluate the qualitative feedback collected to make necessary adjustments and enhancements.

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DATE POSTED
March 29, 2025

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