Field Architect - West

The Field Architect at MinIO is responsible for bridging the gap between technical solutions and customer needs. This includes developing sales strategies, providing customers with tailored cloud storage solutions, creating sales collateral, and collaborating with the Customer Experience and Engineering teams. You will also be tasked with training sales representatives to integrate Salesforce and Kubernetics effectively.

To qualify for the Field Architect position at MinIO, you should have a Bachelor’s degree in Business, Computer Science, or a related field, along with 4+ years of experience in a sales engineering or sales architect role. Proficiency in Salesforce CRM and a strong understanding of Kubernetics are essential for success in this position.

Successful Field Architects at MinIO should possess strong technical acumen, the ability to communicate complex concepts clearly, and experience with sales strategy development. Proficiency in Salesforce and familiarity with Kubernetics are critical to effectively engage with customers and support the sales team.

A typical day for a Field Architect at MinIO involves collaborating on sales strategy development, engaging with customers to tailor solutions, and delivering training on Salesforce and Kubernetics to sales representatives. You will also analyze sales data to refine strategies and work closely with various teams to align customer feedback with product enhancements.

MinIO offers various growth opportunities for Field Architects, including career advancement into higher management positions and opportunities to lead innovative projects. By excelling in this role, you can develop valuable skills in technical sales, customer management, and strategic development, all while contributing to a cutting-edge tech company.

When designing a sales strategy for MinIO's cloud storage solutions, consider identifying customer segments that benefit most from high-performance object storage, utilizing Salesforce for pipeline management, and gathering data on customer needs to tailor solutions.

In your response, detail your previous experience using Salesforce CRM, highlighting specific features you’ve leveraged to manage customer relationships, analyze sales data, and develop targeted strategies for optimizing customer engagement.

Explain that Kubernetics is essential for orchestration in cloud environments, helping in the deployment and management of applications at scale. Discuss how your understanding of Kubernetics enables you to assist customers in deploying MinIO's solutions effectively.

Share that you actively engage with industry publications, blogs, forums, and attend conferences to stay current. Highlight specific sources or networks where you gain insights into cloud storage advancements and trends.

Emphasize the importance of hands-on training, creating engaging presentations, and providing clear documentation. Offer to organize regular training sessions that integrate product knowledge with practical sales techniques using real-world scenarios.

Discuss tracking metrics such as conversion rates, customer feedback scores, sales data, and the effectiveness of sales collateral. These metrics can help you refine strategies based on customer engagement and sales outcomes.

Provide an example of a specific situation where you faced challenges during a customer engagement. Explain the steps you took to address the problems, communicate effectively, and ultimately achieve a positive resolution.

Outline your approach to prioritizing tasks, such as evaluating the urgency and potential impact for each customer and balancing immediate needs with long-term initiatives to ensure that all clients receive the necessary attention.

Explain that your approach includes open communication, regular meetings, and shared objectives. Highlight your ability to listen to different perspectives and integrate feedback into projects to achieve collective goals.

Convey your unique blend of technical sales experience, familiarity with cloud storage solutions, and a passion for customer success. Emphasize your commitment to driving results, enhancing customer engagement, and contributing to the innovative culture at MinIO.