Facilities Associate

Mixlab, the fast-growing veterinary compounding pharmacy, is hiring a Facilities Associate to  help maintain a safe, clean, and organized work environment for employees in our LA Pharmacy. The Facilities Associate will play a key role in supporting a best-in-class work environment by finding ways to surprise and delight our employees through workplace enhancements and amenities. This position reports directly to our Supply Chain Manager.

This is a full-time, hourly role working onsite at our LA Pharmacy. This role will be split between Facilities (6 hours per shift) and Care Responsibilities (2 hrs per shift).

Hours of Operation are Monday-Friday: 8AM-6PM PDT, Saturday: 8AM-4:30PM PDT. Scheduled shifts may begin earlier or extend later based on the needs of the pharmacy.

• Facilities Responsibilities
• Maintain a first class work environment, ensuring our Los Angeles pharmacy, lab, offices, and break rooms are safe and clean
• Keep kitchen well stocked with snacks, beverages and other supplies
• Organize lab and office supply inventory.
• Work with lab associates to keep designated storage areas clean and organized.
• Maintain and improve safety and security protocols including but not limited to key card management, emergency planning, and supervising vendor visits.
• Coordinate and manage cleaning and maintenance services and serve as the main point of contact regarding facilities related issues Manage routine upkeep of the facility, including but not limited to replacing filters, conducting minor repairs, checking fire extinguishers, and overseeing landscaping
• Manage work order requests with contractors and the building property managers to ensure problems are resolved quickly
• Acts as liaison between Mixlab and any outside contractors needed to resolve specialized problems
• Organizing and handling all processing related supplies
• Assist in office design projects such as seating configurations, assembling office furniture, expanding break room amenities, or participating in expansion planning for future locations
• Provide support for office meetings and events, including but not limited to participation in event planning and setup, catering coordination, meeting and orientation setup, and gift distributionAct as the liaison between Mixlab and the parking facility
• Prepare customer packaging with toys and inserts daily and pack orders as needed
• Cross train as needed to support other Pharmacy teams

• Care/Customer Service Responsibilities
• Assist with remote Customer Care messages for a portion of each day as needed
• Serve as point person for visitors and customer pick ups, and contact customers regarding outstanding pick ups
• Assist with ad hoc customer reports as needed

• High School Diploma or GED
• At least 1 year of experience in a fast paced work environment
• Prior experience in office/facilities coordination
• Positive attitude
• Must be able to come on site daily 
• Ability to navigate various platforms on a computer and cell phone
• Works with a sense of urgency
• Can prioritize and problem solve
• Must be punctual with good attendance
• Keen eye for detail. Interest or experience in interior design a plus.
• Physical requirements:
• Ability to lift fifty (50) pounds
• Moving, lifting or carrying boxes
• Ability to stand for extended periods

Mixlab is the first modern pet pharmacy that focuses on creating high-quality, custom medications and delightful experiences for pets, their parents and veterinarians. By putting service at the heart of everything we do, we're able to provide the best personalized care for our furry friends, as well as those who care for them. Mixlab is proud to be a PCAB-accredited compounding pet pharmacy.  Check us out on Instagram or see our 5 star reviews on Google, Yelp and Facebook!

We are committed to a workplace that thrives on inclusion, diversity, equity, and access (IDEA). As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Mixlab is also committed to hiring practices that support access, equal opportunity and reasonable accommodation for individuals with disabilities. To request reasonable accommodation for your application or interview, please contact the Mixlab Talent Acquisition team at talent@mixlabrx.com or call 929-207-2659.

Pay ranges at Mixlab are based on competitive market data for our industry and company size. In addition to base pay, our total compensation package for full-time employees includes benefits and equity. We determine individual pay based on qualifications for the role, experience level, and skillset, and we expect offers made to candidates to fall throughout the range advertised.