Pharmacy Manager - Compounding

As a Pharmacy Manager - Compounding at Mixlab, your primary responsibilities will include leading daily operations, monitoring performance metrics, optimizing workflows, and ensuring compliance with industry standards. You'll supervise compounding lab activities and prepare non-sterile pharmaceutical formulations while bringing creativity and innovation to the processes to enhance quality and efficiency. Additionally, you'll mentor a dynamic team of technicians and pharmacists, managing schedules and facilitating training opportunities to develop their skills.

To qualify for the Pharmacy Manager - Compounding position at Mixlab, candidates should have 2-4 years of management experience in a pharmacy and 3-5 years of experience as a pharmacist, preferably with a focus on compounding. A valid New York pharmacist license in good standing is a must, along with excellent communication skills and the ability to adapt in a fast-paced environment. A customer-centric mindset, especially focused on pet care, is also essential.

Mixlab is passionate about fostering the growth of its employees in the Pharmacy Manager - Compounding role by providing competitive starting wages and ample opportunities for promotion and wage increases. We facilitate monthly check-ins to set goals and help team members with professional development. With various training and mentorship programs in place, we ensure that you have the support and resources to thrive in your role and advance within the company.

Employees in the Pharmacy Manager - Compounding role at Mixlab enjoy a comprehensive benefits package that includes 100% employer-paid health, dental, and vision insurance, employer-matching contributions to a 401k plan, paid time off, pet wellness benefits, and more. The company also offers lucrative referral bonuses, stock options, and allowances for routine pet care, truly showing how much we value our teams and their furry companions.

The culture at Mixlab is vibrant and dynamic, marked by a collaborative approach where every team member matters. As a Pharmacy Manager - Compounding, you'll be part of a passionate team that values quality, innovation, and a customer-centric ethos. We believe in celebrating our successes, supporting one another, and continuously striving for excellence, all while keeping pets' needs at the forefront of our mission.

To manage a pharmacy team effectively, I prioritize clear communication and transparency. I ensure that my team understands our daily goals and how each member contributes to achieving those objectives. Regular check-ins, feedback sessions, and fostering a supportive environment are essential to empower my team and drive performance.

In my previous roles, I have gained extensive experience in compounding a variety of formulations, including capsules and topical medications. I stay updated with industry regulations like USP 795 and USP 800 to ensure compliance, and I pay great attention to detail, which is crucial for patient safety and medication efficacy.

When faced with operational challenges in a fast-paced environment, I approach them with a calm and solutions-oriented mindset. I analyze the issue, engage my team in brainstorming potential solutions, and implement the most effective strategy promptly. Continuous improvement is key, so I always reflect on these challenges to prevent them in the future.

Customer feedback is invaluable. It allows me to gauge our services' effectiveness and identify areas for improvement. I actively encourage my team to take feedback seriously and incorporate constructive criticism into our workflows to enhance the veterinary experience for our clients and their pets.

Training a new technician involves a hands-on approach where I begin with an overview of our operating standards and safety regulations. I then pair them with experienced staff for shadowing, followed by practical sessions under supervision. Regular feedback and check-ins ensure that they feel supported and confident in their compounding skills.

My approach to maintaining quality and compliance involves regular audits and continuous monitoring of our processes against industry standards. I foster a culture of vigilance in my team, ensuring everyone understands the importance of compliance with regulations like USP 795 and USP 800. We also conduct regular training sessions to keep everyone informed and compliant.

Innovations I’ve implemented include utilizing new compounding technologies that enhance efficiency and reduce error rates. Additionally, I have streamlined communication processes within the team for operational updates and feedback loops, fostering a culture of continuous improvement and agility in our services.

Resolving conflicts within my team involves open dialogue and mediation. I listen to the perspectives of all involved, aiming to understand the root causes of the conflict. Then, we collaboratively work toward a resolution that emphasizes teamwork and supports our common goals, fostering a positive work environment.

What motivates me most as a Pharmacy Manager is the positive impact we have on the lives of pets and their owners. Helping the team achieve excellent outcomes and facilitating the growth of my staff are also highly rewarding aspects of my role, as they contribute to both job satisfaction and patient care.

I am thrilled at the prospect of joining Mixlab because of its commitment to excellence in veterinary care and customer service. The company's culture resonates with my values of collaboration, innovation, and putting pets first. I am excited about the opportunity to lead a passionate team and contribute to Mixlab's mission of making a difference in the lives of pets and their owners.