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EDM Marketing Specialist

EDM Marketing Specialist

Office Location: Jersey City, NJ

About Futu US Inc.:

Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU).   

Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience.   

Here's a closer look at our key entities:     

  • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally.
  • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise.
  • Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer. 

For deeper insights into our entities and affiliates, explore futuclearing.com or moomoo.com/us to discover the future of investing with confidence and innovation.

About the Role:

We are seeking an experienced and innovative

Key Responsibilities:

  1. Design email strategy /campaigns, execute email marketing campaigns for new user onboarding process, various investment products, trading platforms, and financial services.
  2. Implement automated email journeys for client onboarding, account activation, and trading activity nurturing. Design and optimize lead nurturing campaigns to convert prospects into active trading accounts.
  3. Develop retention/engagement campaigns to increase assets under management and trading activity.
  4. Create segmented email strategies for different investor profiles (new investors, active traders, fundamental/ technical investors). Create targeted campaigns for different financial products (stocks, ETFs, options,Cryptos).
  5. Manage time-sensitive market updates and trading opportunity communications.
  6. Develop educational content series about investing, market updates, and financial products.
  7. Coordinate with compliance team to ensure all email communications meet regulatory requirements.
  8. Work with designers to make the email content attractive and align with brand images.
  9. Track and report on key metrics including account opening rates, click-through rates, new users converted, asset inflow, and trading volume.

Qualifications:

  1. Bachelor's degree in Marketing, Finance, Journalism or related field
  2. 3+ years of marketing communication experience, preferably in financial services
  3. Strong knowledge of retail investing products and services
  4. Proven track record of driving customer acquisition in financial services
  5. Understanding of FINRA and SEC marketing regulations is a plus

Required Skills:

  1. Proven EDM strategy success
  2. Understanding of retail investment products and services
  3. Knowledge of financial markets and trading concepts
  4. Familiarity with brokerage account types and structures
  5. Data-driven decision-making abilities
  6. Experience with financial services compliance requirements
  7. Understanding of investor segmentation and targeting

What We Offer:

  • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents
  • 401k Employer Contribution: We match your contributions to help you grow your retirement savings
  • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy
  • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work
  • Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $100,000-$126,000. This role is also eligible to participate in our discretionary bonus plan.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

Warning about fake job posts:

Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money.

All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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Average salary estimate

$113000 / YEARLY (est.)
min
max
$100000K
$126000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About EDM Marketing Specialist, Moomoo

Join the dynamic team at Futu US Inc. as an EDM Marketing Specialist and help redefine the investing landscape! Based in Jersey City, NJ, Futu US Inc. operates as a leader in the financial services sector with its two SEC registered broker-dealers and a groundbreaking cryptocurrency brokerage. As an EDM Marketing Specialist, you'll be responsible for crafting and executing innovative email marketing campaigns aimed at enriching the user experience for new investors and active traders alike. Your day-to-day will involve designing automated email journeys that guide clients through account activation and trading activities, while also developing retention campaigns that enhance asset management. You will get to segment the audience into different investor profiles, ensuring your communications are tailored to their specific needs, whether they're interested in stocks, ETFs, or cryptocurrencies. Collaborating with our compliance team, you’ll ensure that all content aligns with regulatory requirements while working with designers to create email formats that capture attention. With key metrics to track, such as account opening rates and trading volume, your role will be pivotal in driving customer acquisition and engagement. If you have a background in marketing with a focus on financial services, and are passionate about employing data-driven strategies to enhance the investing experience, we’d love to see you apply for this exciting opportunity at Futu US Inc. Where innovation meets investment, your chance to make an impact awaits!

Frequently Asked Questions (FAQs) for EDM Marketing Specialist Role at Moomoo
What are the key responsibilities of an EDM Marketing Specialist at Futu US Inc.?

As an EDM Marketing Specialist at Futu US Inc., you will design and execute email marketing campaigns focused on onboarding new users, promoting various investment products, and enhancing client engagement. Your responsibilities will include creating automated email journeys for client activation, managing market updates, and developing educational content about trading, all while ensuring compliance with regulatory standards.

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What qualifications are required for the EDM Marketing Specialist position at Futu US Inc.?

To qualify for the EDM Marketing Specialist role at Futu US Inc., you need a Bachelor's degree in Marketing, Finance, Journalism, or a related field, alongside a minimum of three years of marketing communication experience in financial services. A strong understanding of retail investing products and FINRA/SEC marketing regulations is also important to succeed in this position.

Join Rise to see the full answer
How does Futu US Inc. support the professional growth of its EDM Marketing Specialists?

Futu US Inc. is dedicated to your professional development, offering ample opportunities for hands-on learning and skill-building. In the EDM Marketing Specialist role, you will participate in cross-functional projects that enhance your expertise, as well as opportunities for mentorship and training to aid in your career advancement.

Join Rise to see the full answer
What kind of salary and benefits can an EDM Marketing Specialist expect at Futu US Inc.?

As an EDM Marketing Specialist at Futu US Inc., you can expect a salary between $100,000 to $126,000, depending on various job-related factors. Additionally, we offer comprehensive medical benefits, a 401k employer contribution, generous paid time off, and opportunities for bonuses, ensuring a well-rounded compensation package.

Join Rise to see the full answer
What skills will help someone excel in the EDM Marketing Specialist role at Futu US Inc.?

Key skills for success as an EDM Marketing Specialist at Futu US Inc. include proven EDM strategy experience, a solid understanding of retail investment products and services, data-driven decision-making abilities, and knowledge of financial markets and trading concepts. Familiarity with investor segmentation and compliance requirements will also enhance your effectiveness in this position.

Join Rise to see the full answer
Common Interview Questions for EDM Marketing Specialist
Can you describe your experience with email marketing campaigns in the financial services sector?

When answering this question, highlight specific campaigns you've managed, focusing on how you tailored emails to target different investor profiles. Discuss metrics you tracked, like open rates or conversions, to showcase your ability to measure success.

Join Rise to see the full answer
How do you ensure compliance with FINRA and SEC regulations in your marketing materials?

Emphasize your understanding of FINRA and SEC guidelines and describe your process for collaborating with compliance teams. Mention any past experiences where you adapted marketing strategies to align with regulatory standards, reinforcing your careful approach to compliance.

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What strategies do you use to segment and target different investor profiles?

Share your experience in creating buyer personas, using demographic data, and analyzing customer behavior to segment investor profiles. Discuss specific campaigns you’ve developed that catered to different segments and the results achieved.

Join Rise to see the full answer
How do you track the success of your email marketing campaigns?

Discuss the metrics you prioritize, such as open rates, click-through rates, and conversion rates. Explain your approach to using analytics tools for reporting and how you adjust campaigns based on these insights to improve performance continuously.

Join Rise to see the full answer
What is your experience with automated email journeys, and how do they benefit customer engagement?

Talk about your previous work with automated email campaigns, outlining the technical aspects you managed. Describe how automation enhances user experience through timely and personalized communication, and share any notable results from previous campaigns.

Join Rise to see the full answer
Describe a time when you had to develop educational content for clients. What was your approach?

Focus on a specific project where you created educational content. Explain how you identified client needs, researched topics, and transformed complex information into user-friendly formats. Highlight positive feedback or engagement metrics to showcase the effectiveness of your efforts.

Join Rise to see the full answer
How do you manage time-sensitive market updates in your email communications?

Demonstrate your ability to prioritize and manage multiple deadlines. Explain your process for gathering timely information, crafting messages, and ensuring prompt delivery, showcasing any tools or strategies you use to assist with these rapid turnarounds.

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Can you provide an example of a successful EDM strategy you implemented?

Illustrate your answer with a specific campaign where you saw significant customer engagement or increased trading activity. Highlight the strategy you used, the challenges you faced, and the results achieved, using quantifiable data where possible.

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What motivates you to work in marketing within the financial services industry?

Share your passion for finance and marketing, explaining what draws you to the industry and how you believe marketing can bridge the gap between complex financial concepts and consumer understanding. Connect this motivation to your career aspirations.

Join Rise to see the full answer
How do you stay updated on marketing trends and regulations in the financial services industry?

Discuss your commitment to continuous learning through industry publications, webinars, or networking events. Mention specific resources you find valuable, and describe how you incorporate new trends or regulations into your work to ensure best practices.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 18, 2025

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