Program Manager (Remote)

As a Program Manager at Myriad360, you will be responsible for leading and overseeing the successful delivery of complex projects, managing multiple project teams to ensure alignment with organizational goals, and maintaining high standards of quality and performance. You will strategize program initiatives, develop comprehensive program roadmaps, and manage the budget and financial performance of various projects. Your role will also involve mentoring junior team members, facilitating stakeholder engagement, and preparing project status reports.

To qualify for the Program Manager role at Myriad360, candidates should have at least 8-10 years of experience in project management, including 3 years in program management. A PMI PMP certification is required, and preference will be given to those with PfMP or PgMP certification. Additionally, candidates should possess expertise in budget management, experience in managing large-scale projects, and proficiency in project management software. Strong communication and leadership skills are vital to excel in this role.

Myriad360 is committed to employee development and offers various opportunities for growth. Program Managers can expect to mentor junior team members, contributing to their professional skill enhancement. Additionally, the company fosters a culture of transparency and feedback, facilitating a supportive learning environment. Through performance reviews and 1:1 coaching, Program Managers can receive actionable insights to refine their management skills and advance their careers within the organization.

At Myriad360, Program Managers utilize a variety of project management tools to enhance efficiency and collaboration. Proficiency in software such as Smartsheet, Microsoft Project, and collaboration tools like Slack, Zoom, and Google Workspace is encouraged. Familiarity with the Smartsheet entire suite, including worksapps, is preferred but not essential. These tools enable effective planning, tracking, and reporting of project progress, ensuring successful project outcomes.

Myriad360 promotes a vibrant and inclusive company culture that embodies the values of empathy, collaboration, and excellence. Program Managers will thrive in a respectful, high-performing environment where diverse voices are valued. The company fosters a transparent culture with open communication, encouraging all employees to voice their ideas and contribute to ongoing improvements. With a commitment to employee well-being and growth, Myriad360 offers a friendly atmosphere that supports ambitious career goals.

In your response, elaborate on the specific programs you've managed, detailing the scope, complexity, and results achieved. Discuss tools and methodologies you used to ensure successful delivery and how you navigated challenges. Highlight your ability to manage stakeholders and foster collaboration among diverse teams.

Share your approach to prioritization, perhaps incorporating tools you've employed, such as project management software. Discuss how you assess urgency versus importance and communicate with team members to align on expectations. Mention any frameworks you follow, such as Agile or Waterfall, to aid in this process.

Provide a detailed answer by discussing your experience with budget planning, monitoring expenditures, and ensuring projects remain within financial constraints. Highlight your ability to adjust project plans based on budgetary considerations and your success in optimizing resource allocation.

Discuss the communication plans you create, including reporting frequency, stakeholder meetings, and updates on project milestones. Emphasize your skills in tailoring messages to different audiences and using collaboration tools that enhance transparency and engagement.

When answering this question, provide a specific scenario detailing the conflict, the parties involved, and your approach to resolution. Highlight steps you took to facilitate open dialogue and find common ground, ultimately helping to restore teamwork and focus on project objectives.

Explain the project management methodologies you're experienced with, such as Agile, Scrum, or Kanban. Discuss situations in which you’ve successfully applied these methodologies to streamline processes, improve team efficiency, and deliver projects on time.

Detail your approach to defining success metrics, including time, cost, quality, and stakeholder satisfaction. Mention any post-project reviews or assessments you conduct, as well as how you gather feedback from clients and team members to enhance future project outcomes.

Discuss how you approach contract management, including reviewing terms, coordinating with legal teams, and ensuring project deliverables align with contractual expectations. Provide an example of a scenario where you successfully navigated compliance challenges.

Explain your perspective on mentorship and its importance in developing team capabilities. Share experiences where you've supported the growth of junior team members, possibly discussing coaching techniques and the positive impact on overall project delivery.

Provide examples of adaptability, such as managing scope changes, shifts in client requirements, or resource availability. Describe your method for assessing the impact of changes and communicating effectively with your team and stakeholders to maintain project momentum.