Associate Revenue Cycle Analyst, Prior Authorizations

As an Associate Revenue Cycle Analyst at Natera, your responsibilities will include analyzing medical claims for non-payment, negotiating payment requests with payers, and developing processes for independent dispute resolutions. You'll also be tasked with analyzing trends, improving workflows, and collaborating with various teams to ensure optimal revenue cycle performance.

To qualify for the Associate Revenue Cycle Analyst position at Natera, you should possess a Bachelor's Degree in a business or healthcare-related field. Ideally, you will have 2-3 years of experience in medical billing and insurance collections, alongside knowledge of coding principles like CPT and ICD-10. Proficiency in medical billing systems and strong analytical skills are also essential.

Natera fosters growth for its Associate Revenue Cycle Analysts by providing a collaborative environment where learning is encouraged. You'll regularly engage in discussions about performance metrics and improvement opportunities, and benefit from continuous exposure to innovative technologies aimed at enhancing revenue cycle processes.

Essential skills for an Associate Revenue Cycle Analyst at Natera include analytical thinking, strong communication abilities, and proficiency in Microsoft Excel. A good grasp of medical terminology and ability to work with various groups to balance competing demands are crucial for success in this role.

The work environment for an Associate Revenue Cycle Analyst at Natera is dynamic and collaborative. You'll interact with diverse teams and be part of a mission-driven organization focused on changing healthcare through genetic testing. Natera promotes a culture of inclusivity, allowing employees to thrive and contribute to meaningful work.

In your answer, emphasize specific experiences where you managed billing and collections, using examples to highlight your analytical skills and ability to resolve issues effectively. Relate your experience directly to elements such as negotiation and claims analysis.

Discuss your method for collecting and interpreting data, highlighting any tools or techniques you’ve used. Explain how you translate data into actionable insights aimed at improving performance metrics within a revenue cycle context.

Share specific examples that showcase your organizational skills, your ability to delegate tasks, or any prioritization frameworks you've employed. This demonstrates your ability to balance multiple responsibilities while ensuring high-quality outcomes.

Talk about the resources you follow, such as professional associations, webinars, and ongoing education opportunities. Highlight your proactive approach to ensuring compliance and accuracy in your work.

Provide a detailed example of a process you improved, including the steps you took, the challenges faced, and the measurable results that showcased your impact on efficiency or revenue.

Emphasize the importance of collaboration in revenue cycle tasks. Discuss times when cross-functional teamwork led to successful problem-solving or process enhancements, underscoring your commitment to a shared goal.

Outline your approach to conflict resolution, focusing on open communication and a problem-solving mindset. Highlight the importance of maintaining professional relationships while advocating for best practices.

Discuss specific tools or software you’re familiar with. Explain how you use these tools to drive insights, improve performance, and communicate those findings with your team.

Describe your approach to knowledge sharing, such as conducting training sessions, creating informative resources, or mentoring coworkers, emphasizing the importance of collaborative growth.

Reflect on your personal motivations for being in the revenue cycle sector, tying it back to Natera's mission of enhancing healthcare through genetic testing. This helps convey your genuine interest in making a meaningful impact.