Metadata Manager

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us. 

ABOUT THE ROLE: 

The Post Production team is hiring a Metadata Manager to assist the Metadata & Operations team for our direct-to-consumer streaming service, SkyShowtime. This role will have direct responsibility for creating, optimizing, and quality assuring the metadata that appears on our streaming service – from the visible words on the platform to the behind-the-scenes tags fueling platform features.  The Metadata Specialist plays a critical role in ensuring creative and operational excellence across Direct-to-Consumer platforms. 

• Oversees the optimization of a high volume of descriptive metadata in English, including proofreading and copyediting services.

• Ensures copy deliverable timelines are successfully met for fast-paced content launches. 

• Enforces style guide and metadata specifications, adjusting internal standards to accommodate Product updates when required. 

• Effectively communicates creative copy specifications with internal and external partners, including detailed style guidance presentations required for successful onboarding. 

• Provides quality assurance for all imagery on the platform. 

• Works with internal architecture, Product teams, and Director, Metadata & Operations on tooling and platform improvements. 
• Coordinates the translation of metadata across several languages. Monitor and report on system performance, identifying defects and ensuring reliability and availability.

• Identify strengths, weaknesses, opportunities, and threats associated with initiatives and projects. 

• Supports Supervisor, Metadata & Operations in company-wide initiatives. 

• Creates up-to-date documentation around workflows and best practices across the team. 

• All other duties as assigned. 

REQUIREMENTS: 

We are seeking a solutions-minded, critical thinker, and wordsmith who is adept at swiftly handling change in a constantly evolving industry.  

• 5+ years editorial copyediting and proofreading experience. 

• Excellent writing and presentation skills and must be willing to complete copywriting, proofreading, and keyword tagging test. 

• Ability to write in a wide variety of styles (short and long-form), adjusting for purpose, audience, tone, and copy specification guidelines. 

• Film and television subject matter expertise, including a demonstrated interest in current events, pop culture, and sports entertainment. 

• The ability to prioritize and concurrently handle multiple, time sensitive requests in a high-pressure environment. 

• Working knowledge of digital artwork deliverables including, but not limited to photograph, key art, and logo treatments. 

• Hands-on experience with content management systems and publishing workflows. 

• Ability to support an ever-changing content pipeline 7 days a week; must be willing to work evenings, weekends, extended hours or holidays as needed. 

• Must have unrestricted work authorization to work in the United States. 

• Must be willing to travel for business as needed with the potential for short term assignment(s) at NBC facilities. 

PREFERRED QUALIFICATIONS: 

• Exceptional technical, analytical, organization, research, and presentation skills. 

• Familiarity with Gracenote or other metadata aggregation services and content management systems. 

• Strong comfort level with taxonomy management and metadata best practices. 

• Curiosity for consumer insight research, cultural nuance, and linguistic diversity.  
• While fluency in English is required, proficiency in any Spanish, Nordic, or Central and Eastern European languages is a plus.

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.  This position will be based out of our Universal City or Englewood Cliffs, New Jersey office.  

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].