Infrastructure and Cloud Engineer - NBS
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
The Engineer maintains on premise deployment, configuration, support, administration and technical solutions for various technology components that make up the IT Infrastructure environment.
Lincoln Nebraska and surrounding area candidates: This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days per week.
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.
JOB RESPONSIBILITIES:
1. Maintains IT infrastructure to meet business objectives.
2. Implements technical solutions, specifications and documentation for various sized projects or daily support initiatives.
3. Works with multiple customers, stakeholders and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements and recommend design solution options.
4. Provides technical support for users with varying levels of IT knowledge.
5. Completes routine preventative measures.
6. Logs analysis, vulnerability reviews and penetration assessments, as well as maintains/monitoring network security.
7. Assists in regulatory body attestations to maintain on premise compliance.
EDUCATION:
1. Bachelor’s Degree in Computer Science or related field, or equivalent experience.
2. Certification in Amazon or Azure as Cloud Architect, DevOps engineering or similar.
EXPERIENCE:
1. 3+ years of IT infrastructure experience related to virtualization, networking and security.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1. Demonstrated skills in Windows technologies (including latest Windows versions).
2. Demonstrated skills in Linux technologies (Latest RedHat versions, NIS, IP Tables, Bash Scripting, Perl, Postfix).
3. Demonstrated skills in Networking (switching/routing, Firewalls, DHCP, DNS, WAFs and Load Balancers).
4. Strong analytical, judgement and problem-solving skills.
5. Strong oral and written communication skills.
6. Strong interpersonal skills to interact with technical and non-technical clients.
7. Strong documentation and time management skills.
8. Self-motivated.
9. Ability to comfortably work collaboratively as part of a team.
10. Strong bias toward action, delivery and implementation.
Pay range for this role is $100,000-$120,000 annually, depending on experience.
#LI-CW1
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 orcorporaterecruiting@nelnet.net.
Nelnet is a Drug Free and Tobacco Free Workplace.
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Joining Nelnet Business Services (NBS) as an Infrastructure and Cloud Engineer means becoming part of a dedicated team that supports a variety of educational and faith-based organizations. At NBS, we provide a collaborative atmosphere that fosters both individual growth and team efforts. In this role, you will be responsible for maintaining our IT infrastructure, ensuring that we can meet our business objectives while supporting over 1,300 higher education institutions and countless students globally. Your day-to-day tasks will involve implementing technical solutions, from deployment to daily technical support, helping us achieve operational excellence. You’ll work closely with stakeholders to gather requirements and analyze solutions, ensuring each project meets feasibility and design standards. In this remote position, you’ll also have access to a hybrid work model, balancing time at home and in our offices, particularly if you are located around Lincoln, Nebraska. With a range of experience in IT infrastructure, particularly in virtualization, networking, and security, you’ll also possess a strong background in both Windows and Linux technologies, as well as networking skills. If you're ready to make a significant impact and support our mission of creating opportunities where people live, learn, and work, we’d love for you to take the next step in your career with NBS.
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