Family Time Coordinator (Social Service Assistant) | Bilingual English/Spanish encouraged

• Monitor, oversee, and record family interactions among children, parents, and relatives either in an office or community environment. 

• Maintain detailed notes from observations and offer constructive feedback. 

• Advocate for family time that is trauma-informed, culturally sensitive, and least restrictive to support children's ties to their family, culture, and community. 

• Assist parents in recognizing and expressing their children's needs, as well as preparing them for their children's responses. 

• Recognize and highlight the strengths of parents in caring for and meeting the needs of each child. 

• Help enhance the caseworker's ability to engage with families. 

• Foster a positive rapport and supportive relationship between the caseworker and the family. 

• Contribute to risk and safety assessments, as well as comprehensive child and family assessments, to aid in developing a case plan with the family. 

• Support casework decision-making and key activities aimed at promoting change and evaluating client progress. 

Minimum Qualifications  

• One year experience assisting professionals in one or more specialized social programs such as family services, children services, senior services, mental or developmental disability services, substance abuse programs, juvenile corrections programs, or occupational skills programs; OR 

• Possession of a current certification in Child Development, Early Childhood Education, Addiction Counseling Preparation, or Juvenile Corrections; OR 

• 45 quarter hours, or 30 semester hours of college course work in sociology, psychology, early childhood education, criminal justice, human services, juvenile corrections, or occupational skills training; OR 

• An associate degree in a field not closely related to Social Work/Human Services and six months of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, mental or physical disabilities, juvenile prevention, health, cultural competencies, and/or inadequate housing). 

Essential Attributes 

We are looking for candidates with:  

• Knowledge of child development, crisis intervention, conflict resolution, behavior management and trauma impact.  

• Experience working both independently and within a team. 

• Experience using critical thinking skills to make quick decisions while maintaining a professional and collaborative posture. 

• Experience articulating observations and communicate effectively both orally and in writing.  

• Experience conducting work that requires attention to detail, particularly when creating or reviewing documents. 

• Experience mentoring and engaging with families to identify and implement strategies for successful client engagement. 

• Embrace a willingness to explore and understand diverse individuals, their personal experiences, and cultural backgrounds. 

 Attention all candidates!

• A cover letter is required! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. 

• Please make sure your application materials, including your resume and job history (with clear start and end dates for each role), as well as your completed graduation date, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. 

• The use of outside resources such as Artificial Intelligence (AI) software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application. 

• The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference. These questions are necessary to complete the application process.  

Working Conditions  

• Work Locations: Offices, homes of participants, and community sites. 

• Travel: Occasional travel for meetings, trainings, and other case related activities. This includes required occasional overnight travel. 

• Hours: Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends. 

• On-Call: You’ll be part of a rotating on-call schedule that includes evenings and weekends. 

• Physical Requirements: Frequent physical activity, including lifting up to 50 pounds and assisting children with car seats. 

• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment. 

• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions. 

• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others. 

Background Checks and Requirements  

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.  

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. 

•  Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.  

• A valid driver’s license and acceptable driving record are required for this position.    

Benefits  

• ODHS Employee Resource Group communities that promote shared learning. 

• Cost of Living Adjustments. 

• Annual salary increases (until you reach the top of the listed salary range). 

• Amazing benefits package.  

• Possible eligibility for the Public Service Loan Forgiveness Program.  

Employment Preference  

Veterans’ preference: 

• Veterans’ preference information. 

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application. 

General Information  

• This is a ​permanent​, ​full-time​ position and is ​represented by the Service Employees International Union (SEIU). ​  

• This recruitment may be used to fill future vacancies in the same classification.  

Contact Information  

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.  

• The recruiter for this position is ​Nadja Rue​. If you contact the recruiter, please include the job requisition number: REQ-177250.