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Principal Software Engineer (ADEM, CI/CD)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

Palo Alto Networks runs a large infrastructure and is one of the largest GCP customers. As a Principal Site Reliability Engineer, you will be part of a team supporting the services running on this infrastructure. This includes automation, architecture, performance, observability, troubleshooting, security, and reliability.

Our Infrastructure Platform stack includes Terraform, Kubernetes, GitLab CI, ArgoCD, Prometheus, Grafana, Loki, Docker, GCP, AWS, Vault, Kafka, MySQL, Python, Bash, and Go. 

Your Impact

  • Drive the success of SRE and DevOps through expert contributions in CI/CD initiatives
  • Develop expertise in new technologies
  • Work with developers, researchers, data scientists, and security experts
  • Design, build and operate reliable, secure Cloud infrastructure
  • Ensure that applications are production-ready, scalable, and reliable
  • Develop tools and automation frameworks
  • Automate robust deployment of robust services
  • Orchestrate end-to-end monitoring and alerting
  • Participate with SRE and Dev teams in the on-call rotation
  • Lead root cause analysis of critical business and production issues

Qualifications

Your Experience 

  • 7+ years as an engineer in Infrastructure, Operations, DevOps, or System Engineering
  • Experience building high availability, scalable cloud native applications on AWS or GCP
  • BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience required
  • Expertise in configuration management with a framework such as Ansible, Terraform, Helm
  • Expertise in infrastructure automation tasks using Python and shell scripting.
  • Experience in Site Reliability Engineering, Production Engineering, or DevOps
  • Expertise in public or private cloud
  • Solid experience in Kubernetes and containers
  • Linux administration, internals, and network troubleshooting
  • Proficiency with programming languages like Python, Java, Golang, and shell scripting to automate tasks
  • Experience with CI/CD pipelines, GitLab and ArgoCD preferred
  • Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions
  • Excellent written and verbal communication, able to collaborate and rally support
  • Self-disciplined, self-managed, self-motivated and strong sense of ownership, urgency, and drive
  • Passion for infrastructure and monitoring as code
  • Ready to understand and dissect new technology stacks quickly

Additional Information

The Team

Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. We are constantly innovating – challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before. We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147,000 - $237,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes

Average salary estimate

$192250 / YEARLY (est.)
min
max
$147000K
$237500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Principal Software Engineer (ADEM, CI/CD), Palo Alto Networks

Join Palo Alto Networks as a Principal Software Engineer specializing in ADEM and CI/CD, and help us protect digital lives! Located in sunny Santa Clara, CA, you'll be part of an inspiring team dedicated to making a difference in cybersecurity. We enjoy tackling challenges head-on, creating innovative solutions while fostering a collaborative environment where everyone's ideas matter. In this role, you’ll leverage your extensive experience in infrastructure and operations to support critical services on our large-scale infrastructure, focusing on automation, architecture, and reliability. You’ll work with cutting-edge tools like Terraform, Kubernetes, and GitLab CI to ensure our cloud infrastructure is not only secure and reliable but also scalable. From leading root cause analyses for production issues to developing automation frameworks, your contributions will drive the success of our SRE and DevOps initiatives. Additionally, you'll have the chance to work alongside talented developers, researchers, and security experts who share a passion for innovation. We offer a flexible working environment that promotes personal growth with well-being programs catered to your individual needs. If you’re ready to challenge the status quo of cybersecurity, come make an impact with us at Palo Alto Networks!

Frequently Asked Questions (FAQs) for Principal Software Engineer (ADEM, CI/CD) Role at Palo Alto Networks
What are the key responsibilities of a Principal Software Engineer at Palo Alto Networks?

As a Principal Software Engineer at Palo Alto Networks, your key responsibilities include driving the success of SRE and DevOps initiatives, automating deployment processes, and ensuring that applications are production-ready and scalable. You'll work with teams to develop classes of expert technologies or tools, lead critical root cause analyses, and design robust cloud infrastructure.

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What qualifications do I need to become a Principal Software Engineer at Palo Alto Networks?

To qualify for the Principal Software Engineer role at Palo Alto Networks, you should have at least 7 years of experience in Infrastructure, Operations, or DevOps. A BS or MS in Computer Science or a related field is required, along with strong expertise in cloud environments like AWS or GCP, Kubernetes, and automation scripting using languages such as Python or Bash.

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What technologies do Principal Software Engineers at Palo Alto Networks work with?

Principal Software Engineers at Palo Alto Networks work with a diverse stack of technologies that includes Terraform, Kubernetes, GitLab CI, ArgoCD, Prometheus, and more. Familiarity with cloud platforms, orchestration, monitoring tools, and programming languages such as Python and Go is crucial for success in this role.

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How does the team culture at Palo Alto Networks support the Principal Software Engineer role?

The team culture at Palo Alto Networks emphasizes collaboration and innovation. As a Principal Software Engineer, you will be in an environment that values your unique contributions, encourages problem-solving through open communication, and fosters a sense of community and trust among team members.

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What career growth opportunities exist for Principal Software Engineers at Palo Alto Networks?

Palo Alto Networks is committed to the ongoing learning and professional development of its employees. As a Principal Software Engineer, you will have access to personalized learning opportunities, mentorship, and resources that promote career growth, including pathways to leadership roles within the organization.

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Common Interview Questions for Principal Software Engineer (ADEM, CI/CD)
Can you explain your experience with automation in cloud infrastructure?

Absolutely! Focus on discussing specific projects where you developed automation frameworks, mentioning the tools and technologies you used, such as Terraform or Ansible, and the impact of your automation on system reliability and efficiency.

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What best practices do you follow for CI/CD pipelines?

Highlight key best practices like continuous integration and testing, automated deployments, and frequent feedback loops. Discuss specific tools you have utilized, like GitLab or ArgoCD, and how following these practices has improved project outcomes.

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How do you approach troubleshooting in a distributed system?

Explain your systematic approach to troubleshooting by first using monitoring tools like Prometheus and Grafana to identify issues. Discuss your process for analyzing logs and metrics to narrow down the root cause before implementing solutions.

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Describe your experience with container orchestration using Kubernetes.

Talk about your hands-on experience deploying and managing applications in Kubernetes, detailing specific challenges you've tackled, such as scaling applications or managing service dependencies, and the positive outcomes of your solutions.

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What strategies do you employ to ensure application reliability?

Discuss various strategies such as implementing health checks, redundancy practices, automated rollbacks, and thorough monitoring. Share examples from past roles that illustrate how these strategies have led to improved uptime and reliability.

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How do you stay current with new technologies in DevOps and cloud engineering?

Mention your commitment to continuous learning through online resources, attending workshops or tech meetups, participating in communities, and experimenting with new tools. Highlight any recent technologies you've adopted successfully in your projects.

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What is your experience with managing on-call rotations?

Describe your experience participating in on-call rotations, how you handled incidents, and any involvement in refining the on-call process. Emphasize the importance of clear communication during incidents and leveraging team collaboration.

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Can you share examples of your leadership in cross-functional teams?

Provide concrete examples of projects where you coordinated with developers, researchers, and data scientists. Focus on your role in aligning goals, resolving conflicts, and driving project success through collaboration.

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What role does security play in your engineering practices?

Discuss the importance of integrating security into each phase of development, mentioning practices like applying least privilege, secure coding standards, and regular security audits. Share specific examples that reinforce your commitment to security.

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How do you prioritize tasks and manage time effectively?

Describe your approach to time management, such as using agile methodologies, prioritizing tasks based on their impact, and utilizing tools for task management. Discuss examples of how this has allowed you to deliver on time without sacrificing quality.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
March 27, 2025

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