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Product Delivery Lead

Position Description: 

We are looking for a Product Delivery Lead to join our growing team. In this role, you will act as the Scrum Product Owner on a team building out and maintaining a digital platform including mobile applications. You’ll be responsible for drafting requirements and managing the backlog as you represent the roadmap set forth by our clients and internal team.

You’ll work closely with engineering, UX/Design, QA, DevOps, product managers, clients and internal stakeholders, as you manage the definition, design, and delivery of new product features while also assisting in maintaining the existing production applications. You’ll work across technical and non-technical teams as a bridge between business outcomes and technology.

Position Location: Remote

Reports To: Senior Director, Solutions

What We’re Looking For:

Entrees (Requirements):

  • 4+ years of project/account management or product owner experience, especially with iOS/Android mobile apps

  • Experience managing and working with clients

  • Experience with agile (Scrum/Kanban) development methodologies

  • Excellent presentation and interpersonal communication skills

  • Strong negotiation, organizational, and facilitation skills

  • Be a detail-oriented self-starter, capable of staying on track and pursuing solutions without supervision

  • The ability to work under pressure, meet deadlines, and handle multiple projects simultaneously

  • Be passionate about digital products and mobile technologies

Unleash your potential: What you will be doing and owning:

  • Work hand-in-hand with PAR clients, designers and engineering to define product technical requirements and build delivery plans, including resourcing breakdowns, release burn downs, and more

  • Be accountable for project results, schedule, and deliverables

  • Represent the product roadmap while acting as the Scrum Product Owner in PAR’s agile design and engineering process, including roadmap and backlog management, sprint planning, standups, sprint demos and retrospectives, and more

  • Manage product documentation and requirements using Confluence and Jira to ensure docs and tickets have clear acceptance criteria, are up to date, and aligned to the outcomes under your management

  • Be accountable for preparing your team for status presentations, review meetings, UAT sessions, etc.

  • Prepare effective written correspondence and present information to client and internal stakeholders

  • Provide consistent and comprehensive status updates/reports on project status

Interview Process:

  • Interview #1: Phone Screen with Talent Acquisition Team

  • Interview #2: Video interview with the Hiring Manager (via MS Teams)

  • Interview #3: Video interview with the Team (via MS Teams)

Compensation:

The base salary range for this position is $100,000 to $130,000 USD per year commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.

Perks and Benefits Hot Off the Grill:

  • Unlimited PTO (Exempt Employees)

  • Healthcare Benefits

  • Fitness/ Wellness Reimbursement ($300/year)

  • Internet Stipend (Remote employees)

  • Employee Stock Purchase Program

  • 401k Match

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Delivery Lead , PAR Technology

We are thrilled to announce an open position for a Product Delivery Lead at our innovative team! In this dynamic role, you will step into the shoes of a Scrum Product Owner, guiding our exciting initiatives aimed at enhancing a digital platform, including mobile applications. Your expertise will be instrumental in drafting requirements and expertly managing the backlog, effectively representing the product roadmap created in collaboration with both clients and our internal team. Collaboration is key in this position, as you will work hand-in-hand with engineering, UX/Design, QA, DevOps, product managers, clients, and various internal stakeholders. You’ll have the critical responsibility of managing the definition, design, and successful delivery of refreshing new product features while maintaining our existing production applications. As a bridge between technical and non-technical teams, you’ll ensure that business outcomes harmoniously align with technology capabilities. Ready to unleash your potential? Join our remote team and contribute to exciting projects as you bring digital products to life!

Frequently Asked Questions (FAQs) for Product Delivery Lead Role at PAR Technology
What are the key responsibilities of a Product Delivery Lead at your company?

As a Product Delivery Lead, you will play an essential role in guiding product development by drafting requirements and managing the backlog. You'll serve as the Scrum Product Owner, leading sprint planning, demos, and retrospectives, while ensuring effective communication between all stakeholders. Your daily activities will include collaborating with engineering, UX/Design, QA, and DevOps teams to align product roadmap with technical requirements, all while having the flexibility of working remotely.

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What qualifications are necessary to become a Product Delivery Lead?

To thrive as a Product Delivery Lead in our company, candidates should possess at least 4 years of project/account management or product owner experience, ideally coupled with a focus on iOS/Android mobile applications. Strong familiarity with agile methodologies, excellent presentation skills, and the ability to manage multiple projects under tight deadlines are essential. A passion for digital products and mobile technologies is also a significant advantage.

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How does the Product Delivery Lead collaborate with clients?

In this role, the Product Delivery Lead will work closely with clients to define product requirements and manage expectations throughout the project lifecycle. Communication is key; you'll be responsible for preparing status updates and facilitating meaningful consultations to ensure that the product roadmap meets client needs effectively. Being a great listener and communicator will enhance this collaboration and ultimately drive project success.

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What tools and methodologies will a Product Delivery Lead use?

Our Product Delivery Lead will utilize tools such as Jira for backlog management and Confluence for maintaining clear product documentation. Familiarity with Agile methodologies, specifically Scrum and Kanban, will also be a cornerstone of the role to drive efficiency and productivity during the development process. Understanding these tools will make it easier to manage sprints, plan releases, and maintain ongoing project momentum.

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What kind of team will the Product Delivery Lead be working with?

The Product Delivery Lead will be collaborating with a talented cross-functional team made up of engineers, UX/UI designers, QA specialists, and product managers. This diverse environment encourages innovative thinking and provides ample opportunities for brainstorming and creativity, enriching the overall product development experience. Working together in a remote setup offers a unique advantage of flexibility and dynamic teamwork.

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Common Interview Questions for Product Delivery Lead
How do you prioritize tasks in a product backlog?

When prioritizing tasks in a product backlog, I first consult with stakeholders to understand their needs and business goals. I also consider the value each task adds and the technical dependencies involved. Using techniques like MoSCoW prioritization helps ensure that we focus on ‘Must have’ and ‘Should have’ features first, resulting in efficient sprint planning and delivery.

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Can you describe your experience with agile methodologies?

Throughout my career, I have successfully implemented Agile methodologies, primarily Scrum and Kanban. I engage in daily standups, sprint reviews, and retrospectives to ensure continuous improvement. Sharing insights about successes and challenges helps refine our processes, making us more efficient over time.

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How do you handle conflicts among team members?

In managing conflicts, I prioritize open communication and encourage team members to express their perspectives. I aim to mediate the discussion, guiding them towards a collaborative resolution. Additionally, I promote a culture of respect and understanding, helping to alleviate tensions and keep the team focused on achieving common goals.

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What techniques do you use to ensure effective communication with clients?

To ensure effective communication with clients, I establish regular check-ins to provide updates and gather feedback. I employ visuals and prototypes during discussions to clarify ideas. Additionally, I maintain clear documentation and share it with stakeholders to keep everyone aligned on project goals and expectations.

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How do you measure the success of a product feature post-launch?

Post-launch, I measure the success of a product feature using key performance indicators (KPIs) such as user adoption rates, customer feedback, and engagement metrics. Analyzing this data helps us understand how users interact with the feature and informs any necessary adjustments or improvements moving forward.

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Describe a time when you had to pivot a product strategy. What was the outcome?

In one instance, we discovered mid-sprint that a major feature did not resonate with our user base. I facilitated a brainstorming session to gather feedback and proposed an alternative solution that aligned better with user needs. This pivot resulted in a highly successful feature that significantly boosted user satisfaction and app engagement.

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What role does documentation play in product management?

Documentation is crucial in product management as it serves as a single source of truth for the entire team. It ensures clarity on project goals, requirements, and user stories, allowing everyone to stay aligned. Well-managed documentation enhances communication and promotes accountability across team members.

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How do you balance stakeholder demands with product vision?

Balancing stakeholder demands with the product vision requires active listening and negotiation skills. I engage stakeholders early in the process to clarify their needs and set realistic expectations. By aligning their objectives with our product vision, I ensure that we create value without losing sight of our long-term goals.

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What strategies do you implement for successful sprint planning?

Successful sprint planning requires a clear understanding of priorities, available resources, and team velocity. I promote collaboration during planning sessions to estimate effort accurately and gain consensus on the planned work. This inclusivity results in achievable sprints and enhances team motivation.

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What do you consider when defining product requirements?

When defining product requirements, I consider user needs, business goals, and technical constraints. Gathering input from stakeholders and utilizing analytics to inform decisions is essential. I focus on creating clear, measurable acceptance criteria that guide the development process and ensure all parties remain aligned.

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PAR Technology Corporation's provides restaurant and retail technology. PAR offers management technology solutions for the full spectrum of restaurant operations, from large chain and independent table service restaurants to international quick se...

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Full-time, remote
DATE POSTED
January 12, 2025

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