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Sales Development Rep

About OnRamp

We’re on a mission to redefine B2B customer onboarding.

OnRamp is helping businesses onboard and activate their customers faster and more efficiently. Our software makes it simple to guide customers step by step, keeping them engaged from day one, delivering value early, and setting the stage for long-term success. If you’re ready to help companies work smarter, improve customer outcomes, and create raving fans, we’d love to chat.

We've been working on this since 2019, and have customers like Anheuser-Busch, Cardinal Health, CommerceIQ, HHA Exchange and many more who are on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do.

OnRamp’s sales team is in the office 5 days a week in our Boston, MA HQ.

About The Role

We're seeking a motivated Sales Development Representative with an entrepreneurial spirit to join our founding Sales team! As an early team member, you'll be instrumental in helping define our sales motion, meaningfully shape our future product, and drive business revenue, all while having a blast doing it!

What You'll Achieve

  • Prospect and develop new potential accounts by educating contacts about how they can increase their team's collaboration, transparency, and productivity with OnRamp

  • Work closely with Marketing to experiment with different audiences, messaging, and channels to generate opportunities

  • Reach out to prospects via email, phone, and LinkedIn to educate them on our product/service

  • Hold face-to-face and Zoom meetings with prospective customers to understand their business challenges and goals

  • Hold ownership over pipeline generation tactics and strategic approaches

  • Collaborate and influence on performance initiatives, product launches, and service innovation when working with cross-functional partners

    • Work with our Marketing team to build strong program feedback loops

    • Work with our GTM team to hit revenue & pipeline generation targets

Skills And Toolset You'll Need To Bring

  • Although previous sales development experience is a plus, we are open to all levels of experience. If you think you have what it takes, please apply!

  • Engaging and compelling customer skills - high cognitive empathy and ability to craft stories tailored to the customer

  • An ability to operate within the gray and find creative or out-of-the-box solutions when faced with ambiguity

  • A track record of high achievement in current and previous roles hitting or exceeding quotas

  • A builders mentality who thrives in collaborative environments

  • A tireless positive attitude with strong grit, especially when navigating uncharted territories

  • A growth mindset and view challenges as learning opportunities, not failures

  • A passion for customers and a natural empathy for their needs

  • A love for getting to know new people and helping them solve their business problems

  • Patience, warmth, and organization

  • You are energized to be part of the building phase for the revenue team in a fast-growing company

  • You LOVE talking to customers; Always interested in digging deeper and learning more

  • You are a phenomenally strong communicator.

  • You can put yourself in others’ shoes and see situations from perspectives other than your own

  • You’re hardworking and goal-oriented

We hire talented and passionate people from a variety of backgrounds because we want our employee base to represent the wide diversity of our customers we have. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don’t hesitate to let us know.

OnRamp is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise.

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Rep, Pear VC

OnRamp is on a mission to redefine B2B customer onboarding, and we're looking for a spirited Sales Development Representative to join our vibrant team in Boston! If you’re eager to help companies onboard their customers more efficiently while having fun, this is the perfect opportunity for you. At OnRamp, we’re all about empowering businesses; our software makes customer engagement seamless from day one, setting the stage for long-term success. As part of our pioneering sales team, you will play a crucial role in shaping our sales strategies and driving revenue. You'll be reaching out to potential accounts, educating them on how OnRamp can enhance their team's productivity and collaboration. Connecting with prospects through emails, phone calls, and meetings, you’ll identify their challenges and goals. Working closely with our Marketing and GTM teams, you’ll experiment with diverse messaging to create opportunities while hitting revenue targets. We're open to candidates of all experience levels who possess exceptional communication skills, a passion for solving problems, and a creative mindset. If you love engaging with customers and thrive in a collaborative environment, let’s talk! At OnRamp, we value diversity and encourage candidates from all backgrounds to apply. With us, you'll not only grow in your career but also contribute to an exciting, fast-paced journey of growth. So, if you're ready to take on the challenge, come and join the OnRamp family in Boston!

Frequently Asked Questions (FAQs) for Sales Development Rep Role at Pear VC
What are the responsibilities of the Sales Development Representative at OnRamp?

As a Sales Development Representative at OnRamp, your responsibilities encompass prospecting and developing new accounts by educating potential customers on how our innovative software can boost their team's productivity. You'll engage in outreach via multiple channels, including email and LinkedIn, and hold meetings to understand their unique challenges. Collaborating with the marketing team, you'll also help create effective messaging and contribute to performance initiatives that guide product launches.

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What qualifications do I need to apply for the Sales Development Representative position at OnRamp?

While previous sales development experience is advantageous, OnRamp welcomes all levels of experience for the Sales Development Representative role. Ideal candidates should possess strong communication skills, a passion for customer engagement, and a knack for problem-solving. Having grit, a positive attitude, and a willingness to thrive in a collaborative environment will also help you succeed in this role.

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What skills are important for a Sales Development Representative at OnRamp?

Key skills for a Sales Development Representative at OnRamp include high cognitive empathy, storytelling abilities tailored to customer needs, and creativity in navigating ambiguity. You should also demonstrate a growth mindset, excellent communication abilities, and a passion for helping customers overcome their challenges. This role is about being engaging and persistent while working in a dynamic and fast-paced environment.

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What is OnRamp's company culture like for Sales Development Representatives?

OnRamp fosters a collaborative and energetic company culture, especially within the sales team. We prioritize open communication, teamwork, and a builder's mentality. Sales Development Representatives are encouraged to contribute ideas and engage in open discussions around strategies for success. Our diverse team represents a wide range of backgrounds, making OnRamp a truly inclusive environment.

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How does OnRamp support the growth of their Sales Development Representatives?

OnRamp is dedicated to the professional development of its Sales Development Representatives by providing them with learning opportunities, collaborative projects, and support from seasoned team members. The emphasis on feedback and personal growth allows you to continually improve your skills and drive success within the company, setting the stage for career advancement.

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Common Interview Questions for Sales Development Rep
How do you approach prospecting new accounts as a Sales Development Representative?

When approaching prospecting, I focus on researching potential accounts to understand their specific needs and challenges. I tailor my outreach to address these points and demonstrate how OnRamp can provide valuable solutions. Building rapport and initiating genuine conversations are key aspects of my strategy.

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Can you provide an example of a time you exceeded your sales goals?

Certainly! In my previous role, I identified an underserved market segment and proposed targeted outreach strategies. I implemented a new campaign that led to a 30% increase in engagements and conversions, surpassing my quarterly goals significantly.

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What strategies do you use to maintain a positive attitude in challenging sales situations?

I remind myself of my goals and the reasons I enjoy sales. Additionally, I practice resilience by viewing setbacks as opportunities to learn and grow. Keeping a solution-oriented mindset and celebrating small victories also helps maintain positivity.

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How do you prioritize tasks while managing a sales pipeline?

I prioritize tasks based on urgency and potential impact on my sales pipeline. By using a CRM tool effectively, I track leads and set reminders for follow-ups. I focus on high-potential opportunities while maintaining engagement with existing prospects.

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Describe a situation where you had to collaborate with other teams. How did you ensure success?

In my previous position, I collaborated closely with the marketing team to create a campaign targeting specific industries. I initiated regular meetings to align on goals and shared feedback from prospects to optimize our messaging, which led to a successful increase in leads.

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What do you think is the key to effective communication with potential customers?

Active listening and empathy are crucial for effective communication. By understanding a customer's unique situation and concerns, I can tailor my response to address their specific needs, building trust and rapport over time.

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How would you approach making a cold call to a potential client?

I would start by introducing myself and OnRamp succinctly, then explain the reason for my call, focusing on how we can solve a specific problem they may be facing. Engaging the prospect with questions allows for a two-way conversation, making it feel more personal.

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What does a successful customer onboarding process look like to you?

A successful customer onboarding process is structured, yet flexible. It should include clear communication of expectations, personalized guidance throughout each step, and ongoing support to address any concerns, ensuring the customer feels valued and confident in using the product.

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How do you handle rejection in sales?

Rejection is a normal part of sales, and I handle it by reflecting on the encounter to identify what I can improve for future interactions. I keep a long-term perspective, understanding that every 'no' brings me closer to a 'yes' over time.

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What excites you about the Sales Development Representative position at OnRamp?

I'm excited about the opportunity to work with a product that truly enhances customer engagement and onboarding processes. The potential to grow within a fast-paced company like OnRamp, while contributing to the development of innovative solutions, is particularly appealing to me.

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Pear Accelerator is the best program for pre-seed and seed-stage founders to launch iconic companies from the ground up. We deliberately keep the program "small batch" to maximize the attention each founder gets from our partners. Our companies ...

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Full-time, on-site
DATE POSTED
December 4, 2024

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