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Wendy's Cashier

Company Description

Pay Rates Starting between: $20.00 - $23.78 / hour

Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest – whether it’s the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along their journey. We embrace and celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity. We strive to make every stop on your career journey — and our guests’ journey — a great one!

Also, there are a number of opportunities to work in other roles within our travel centers and restaurants so while we may be hiring for a specific role, we always look to train and offer experience for other roles we have.

We hope your next career stop is with us! Join our team and start your journey with Pilot Flying J.

 BENEFITS

  • Weekly Pay
  • 15 cent fuel discount
  • Free daily meals
  • $10 low-cost health plans (for full-time team members)
  • Paid time off
  • Family leave

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

 

Job Description

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Qualifications

Required Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain Wendy's processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team

Preferred Qualifications

  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Additional Information

  • Wellness Program
  • Reward and Recognition Program
  • Professional development
  • 401(k) retirement savings plan
  • Paid parental leave
  • Adoption Assistance
  • Flexible Schedule
  • Full and Part Time positions available
Pilot Company Glassdoor Company Review
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Pilot Company DE&I Review
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CEO of Pilot Company
Pilot Company CEO photo
Adam Wright
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Average salary estimate

$45500 / YEARLY (est.)
min
max
$41600K
$49400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Wendy's Cashier, Pilot Company

Are you ready to bring your upbeat personality to a fast-paced environment? At Wendy's in Fontana, CA, we're looking for a friendly Cashier to join our amazing team at Pilot Company. Here, every day brings new opportunities to deliver exceptional service to a variety of guests, whether they’re a professional driver in need of a quick meal or a family stopping by for a snack on their road trip. We pride ourselves on our vibrant, inclusive atmosphere where you can build lasting relationships with your coworkers and our guests. As a Cashier, your role will be pivotal in ensuring that every guest enjoys top-notch service while maintaining a clean and organized workspace. You’ll be responsible for handling cash transactions, maintaining inventory, and keeping our restaurant spotlessly clean. We're committed to nurturing talent, offering opportunities to train in various roles across our travel centers and restaurants. With competitive pay rates starting between $20.00 and $23.78 per hour, plus a range of benefits including weekly pay, flexible scheduling, and professional development programs, we’re excited to support your career journey. If you are enthusiastic about serving others and working in a team-oriented environment, we hope you’ll consider joining Wendy's. Let’s make every stop a great one together!

Frequently Asked Questions (FAQs) for Wendy's Cashier Role at Pilot Company
What are the main responsibilities of a Cashier at Wendy's in Fontana, CA?

As a Cashier at Wendy's in Fontana, CA, your primary responsibilities will include providing fast and friendly service to guests, maintaining the cleanliness and overall appeal of the restaurant, operating cash registers accurately, and managing inventory effectively. You’ll play an integral role in creating a welcoming environment for guests while ensuring their orders are processed smoothly and efficiently.

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What qualifications do I need to apply for the Cashier position at Wendy's?

To apply for the Cashier position at Wendy's, you should possess incredible guest service skills and a strong focus on maintaining a guest-centered culture. Required qualifications include the ability to manage cash transactions accurately, prep food safely, and adhere to Wendy's operational policies. While experience in a similar role is preferred, a positive attitude and willingness to learn are key!

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What benefits can I expect as a Cashier at Wendy's?

As a Cashier at Wendy's, you’ll enjoy a variety of benefits including weekly pay, a 15-cent fuel discount, free daily meals, low-cost health plans for full-time team members, paid time off, and family leave. We also provide opportunities for professional development, a 401(k) retirement savings plan, and a wellness program to promote your overall well-being.

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Is experience required for the Cashier position at Wendy's in Fontana, CA?

While previous experience in a similar position can be beneficial, it's not strictly required to apply for the Cashier role at Wendy's in Fontana, CA. What's most important is a strong desire to provide excellent guest service and the ability to work effectively as part of a team. We are more than happy to train the right candidates!

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What is the work schedule like for a Cashier at Wendy's?

At Wendy's in Fontana, CA, the work schedule for a Cashier can be quite flexible. Candidates should be prepared to work various shifts, including days, nights, weekends, and holidays. This flexibility can be a great fit for those who may have other commitments and want to balance their work life effectively.

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Common Interview Questions for Wendy's Cashier
How would you ensure excellent customer service as a Cashier at Wendy's?

To ensure excellent customer service as a Cashier at Wendy's, I would prioritize making each guest feel welcomed and valued. This includes greeting them with a smile, actively listening to their requests, and promptly addressing any concerns they may have. I believe that taking the time to engage with customers positively impacts their experience.

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Can you describe a time you handled a difficult customer situation?

In a previous role, I encountered a difficult customer who was unhappy with their order. I calmly listened to their concerns, apologized for the inconvenience, and offered a solution such as a free replacement. By staying composed and showing empathy, I turned the situation around, ensuring the customer left satisfied.

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What do you think is the most important quality for a Cashier?

I believe the most important quality for a Cashier is a genuine commitment to customer service. Being friendly, approachable, and attentive to guests' needs can create a positive experience that keeps customers returning. A positive attitude also contributes to a better work environment for coworkers.

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How would you handle cash discrepancies in your cash register?

If I encountered a cash discrepancy, I would first remain calm and methodically retrace my steps to identify any potential errors in transactions. I would double-check receipts and cash management protocols to determine where the mistake occurred. Transparency with my manager is crucial, and I would also review best practices to avoid similar situations in the future.

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How would you promote teamwork in the workplace as a Cashier?

Promoting teamwork as a Cashier involves fostering open communication and support among team members. I would always offer to help others during busy times and encourage collaboration. Recognizing everyone's contribution, no matter how small, helps to build camaraderie and creates a more enjoyable work atmosphere.

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What would you do if you noticed a coworker was struggling with their tasks?

If I noticed a coworker struggling with their tasks, I would approach them with encouragement and offer my assistance. It's important to show teamwork and ensure that the workload remains manageable for everyone. I would ask if they needed help or if they would like me to take on a specific task.

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How would you keep the work area clean while serving customers?

I would maintain cleanliness by regularly checking the work area for any spills or messes and cleaning them up promptly. Establishing a routine to keep my station organized and ensuring all equipment is in proper order would enable me to provide efficient service while keeping the environment clean and welcoming.

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Why do you want to work at Wendy's?

I want to work at Wendy's because I admire the company's commitment to customer service and team building. The opportunity to interact with a diverse range of guests aligns with my passion for creating positive experiences. Additionally, I appreciate the growth opportunities and supportive work environment that Wendy's offers.

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What skills do you possess that make you a good fit for this cashier position?

I possess strong communication skills, a friendly demeanor, and the ability to work quickly and efficiently in a fast-paced environment. I am also comfortable handling cash transactions and have a keen attention to detail, ensuring accurate sales processing. My teamwork and customer service-oriented mindset further enhance my fit for this Cashier position.

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How do you manage stress during busy shifts?

During busy shifts, I manage stress by staying organized and focused on my tasks. I prioritize my responsibilities and try to take a moment to breathe when things get overwhelming. Keeping a positive attitude is essential, as it helps me stay motivated and encourages my team to support each other during hectic moments.

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We are a growth company focused on innovative solutions across our retail, energy and logistics operations. Our vast network of more than 750 retail and fueling locations provides travelers with convenient stops that offer an incredible variety...

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DATE POSTED
March 20, 2025

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