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Warehouse Associate - job 1 of 3

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

Do you enjoy working in a family environment? Does the thought of meeting individual and team goals make you excited? Have you wanted to get into distribution work but don't have prior experience? This is the position for you!  We are currently accepting applicants for 1st shift.

1. Comply with all safety policies and procedures
2. Verify, process, package and ship orders accurately and timely
3. Receive, unload and place incoming inventory items appropriately
4. Inspect products for defects and damages
5. Maintain inventory records
6. Assist with maintaining warehouse organization and cleanliness
 

Qualifications

  • Good verbal and written communication skills
  • Ability to understand instructions and execute tasks
  • Ability to work as part of team
  • Ability to meet deadlines in a dynamic, fast-paced environment
  • Able to lift and move up to 75 pounds
  • Able to stand and walk for the duration of assigned shift
  • Able to stoop, bend, and reach
  • Exposure to various weather conditions, temperatures and noises

Additional Information

•    Nation-wide Medical Plan/Dental/Vision
•    401(k) Flexible Spending Accounts
•    Adoption Assistance
•    Tuition Reimbursement
•    Weekly Pay

#LI-EM1
 

Pilot Company Glassdoor Company Review
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CEO of Pilot Company
Pilot Company CEO photo
Adam Wright
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Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Warehouse Associate, Pilot Company

Join the team at Pilot Company as a Warehouse Associate and be a vital part of our mission to keep North America moving! If you thrive in a friendly, family-oriented environment and love the thrill of achieving individual and team goals, this position is perfect for you. Don't worry if you're new to distribution work; we're ready to welcome you with open arms! As a Warehouse Associate, you'll be responsible for important tasks like verifying, processing, and shipping orders accurately. You’ll also handle incoming inventory, inspecting products for any damages, and keeping our warehouse organized and clean. Safety is our top priority, so you’ll adhere to all safety policies and procedures. We are seeking candidates with strong communication skills, the ability to work well within a team, and who can tackle tasks efficiently. Physical ability is key, as you will need to lift and move up to 75 pounds. Plus, you’ll be on your feet and active throughout your shift. Experience the support of a company founded on values that emphasize a people-first culture, and enjoy fantastic benefits such as medical, dental, vision, 401(k), and tuition reimbursement. If you’re passionate about contributing to a positive team environment and ready for a rewarding opportunity, we want to hear from you at Pilot Company!

Frequently Asked Questions (FAQs) for Warehouse Associate Role at Pilot Company
What are the responsibilities of a Warehouse Associate at Pilot Company?

As a Warehouse Associate at Pilot Company, your primary responsibilities encompass verifying and processing orders, ensuring accurate packaging and shipping. You will receive and unload inventory, inspect products for defects, maintain clear and organized inventory records, and help keep the warehouse clean and navigable. Safety compliance is crucial, meaning you will follow all necessary policies and procedures.

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What qualifications do I need to become a Warehouse Associate at Pilot Company?

To become a Warehouse Associate at Pilot Company, you should possess good verbal and written communication skills. The ability to understand instructions and execute tasks in a team-oriented environment is essential. Candidates must also be physically capable of lifting up to 75 pounds and standing for extended periods. Experience isn’t mandatory; we welcome those new to the distribution field!

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What is the work environment like for a Warehouse Associate at Pilot Company?

The work environment for a Warehouse Associate at Pilot Company is dynamic and fast-paced, emphasizing teamwork and safety. Employees are encouraged to communicate openly and support one another in achieving shared goals while working diligently to keep inventory moving efficiently. You’ll be part of a family-oriented culture that prioritizes a positive workplace experience.

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What benefits does Pilot Company offer to Warehouse Associates?

Pilot Company offers a robust benefits package to its Warehouse Associates, including a nation-wide medical, dental, and vision plan, a 401(k) plan, flexible spending accounts, tuition reimbursement, and adoption assistance. Weekly pay ensures that your hard work is rewarded on time, making it easier to manage life’s expenses.

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Is experience required to apply for the Warehouse Associate position at Pilot Company?

No prior experience is required to apply for the Warehouse Associate position at Pilot Company. We welcome enthusiastic individuals looking to start their careers in distribution. Training will be provided to ensure you have the skills and knowledge needed to succeed in this role.

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Common Interview Questions for Warehouse Associate
Can you describe a time when you worked as part of a team?

When answering this question, focus on a specific instance where teamwork led to a successful outcome. Highlight your role, how you collaborated with others, any challenges faced, and the end result. Show that you can contribute positively and share the credit.

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How do you prioritize tasks in a busy work environment?

Demonstrate your organizational skills by describing how you assess urgent tasks versus important tasks. You could mention a system you use, like creating a to-do list, or how you communicate with teammates to understand priorities for the day.

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What safety protocols do you think are essential in a warehouse setting?

Discuss key safety practices, such as proper lifting techniques, using personal protective equipment (PPE), and maintaining clear aisles and workspaces. This shows your awareness of the physical aspects of a Warehouse Associate role and your commitment to safety.

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What would you do if you noticed a teammate was not following safety guidelines?

Indicate the importance of addressing safety concerns and suggest an approach where you might calmly speak to the teammate about the importance of following protocols or report it to a supervisor if necessary. Emphasize teamwork and mutual responsibility.

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Why do you want to work at Pilot Company specifically?

Share what you admire about Pilot Company, such as its commitment to a people-first culture, values, or community involvement. This shows that you have researched the company and are enthusiastic about joining their team.

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How do you handle repetitive tasks?

Express your ability to maintain focus and efficiency on repetitive tasks, and mention any techniques you use to stay motivated, such as setting small goals or finding joy in the work’s contribution to the larger team objectives.

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Describe how you would deal with a difficult customer or team member?

Outline a calm, empathetic approach to resolve conflicts, including listening to the other person’s concerns, attempting to understand their perspective, and working towards a solution that benefits both parties. Highlight your communication skills.

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What experience do you have with inventory management systems?

If you have prior experience, describe it. If not, express your willingness to learn new systems, and discuss any relevant technical skills you have that would assist in quickly adapting to inventory management tools within the role.

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In what ways do you ensure accuracy in your work?

Share techniques you use to maintain accuracy, such as double-checking your work, pre-sorting materials for packing, and asking questions if you’re uncertain. This demonstrates your commitment to quality and thoroughness.

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How would you contribute to a positive team culture at Pilot Company?

Discuss your commitment to communication, cooperation, and support for team members. Share examples of how you typically engage with co-workers and help foster a collaborative, enjoyable workplace, building on Pilot Company's people-first culture.

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We are a growth company focused on innovative solutions across our retail, energy and logistics operations. Our vast network of more than 750 retail and fueling locations provides travelers with convenient stops that offer an incredible variety...

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Full-time, on-site
DATE POSTED
March 22, 2025

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