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Lead Barista

Thuma is looking for a Lead Barista to join our new San Francisco team and help lead our new store opening. Reporting to the Store Manager, this position will play a pivotal role in the seamless functioning and overall success of our San Francisco Store.


We are seeking a skilled and passionate Lead Barista to be the heart and soul of our cafe experience. As our Lead Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service and upholding standards within the cafe team.


Key Responsibilities:
  • Be an extension of the Thuma retail team and create an environment where people like to spend time.  
  • Oversee daily cafe operations, including opening and closing procedures.
  • Prepare and serve high-quality coffee beverages with precision and care.
  • Provide excellent customer service, creating a welcoming and positive atmosphere.
  • Engage with customers, take orders, and offer product recommendations.
  • Maintain cleanliness and organization of the cafe area and equipment.
  • Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.
  • Work collaboratively with the cafe and retail team to ensure smooth cafe /retail operations.
  • Stay informed about Thuma products and promotions to assist customers effectively.


What You’ll Need:
  • Based in San Francisco
  • Previous experience as a Barista in a cafe or similar setting is preferred.
  • Passion for coffee and dedication to delivering an exceptional customer experience.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Attention to detail and a commitment to cleanliness and hygiene.
  • Flexibility to work weekends and holidays as needed.


$21 - $25 an hour
Thuma provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Thuma factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Thuma leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Thuma reserves the right to modify this information at any time, subject to applicable law.

Why Join Us:

Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions *

401k: Participation in our 401k program where we will match up to 6% of your contributions*

Paid Time Off: We believe healthy, happy, relaxed people do better work

Extras: 12 weeks of paid parental leave + company sponsored membership at One Medical *

Employee Discount: We provide an employee discount of 40% off all Thuma products

Room Upgrade: A complimentary product credit when you start, worth up to $2,000

* Eligible employees


Who We Are

Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.


We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn. 


Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.

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Average salary estimate

$47840 / YEARLY (est.)
min
max
$43680K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Barista, Thuma

Thuma is on the lookout for an enthusiastic Lead Barista to become part of our brand-new San Francisco team and play a significant role in the grand opening of our store! This isn’t just any barista position; it's about creating memorable experiences and serving exceptional coffee. As our Lead Barista, you’ll be the heart and soul of our cafe, working closely with the Store Manager to ensure everything runs smoothly. Your day-to-day will include overseeing cafe operations, making sure everything sparkles, and preparing high-quality coffee beverages with a real passion. We deeply value exceptional customer service, so you’ll be engaging with our wonderful patrons, taking orders, and recommending products that fit their tastes. You’ll also be working alongside a fantastic team, fostering a warm and inviting atmosphere that makes customers feel right at home. It’s all about collaboration, fun, and a shared love for coffee and ethical practices. We're looking for someone with experience as a Barista who thrives in a fast-paced environment, has incredible attention to detail, and is ready to step into a leadership role. If you’re excited about coffee, customer experience, and being part of the Thuma family, this is the place for you. Join us as we embark on this exciting journey in San Francisco and help us create a cafe where our guests feel welcomed and cherished!

Frequently Asked Questions (FAQs) for Lead Barista Role at Thuma
What are the responsibilities of a Lead Barista at Thuma in San Francisco?

As a Lead Barista at Thuma in San Francisco, you will oversee daily cafe operations which includes everything from opening and closing procedures to crafting superb coffee beverages. You'll be responsible for creating a welcoming atmosphere, providing stellar customer service, maintaining cleanliness, and collaborating with team members to ensure excellent cafe operations.

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What qualifications do I need to become a Lead Barista at Thuma?

To become a Lead Barista at Thuma, you'll ideally have previous barista experience in a cafe or similar setting. A passion for coffee and an exceptional customer experience are crucial, along with strong communication skills and the ability to thrive in a fast-paced environment.

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What can I expect in terms of pay and benefits as a Lead Barista at Thuma?

As a Lead Barista at Thuma, you can expect to earn between $21 to $25 an hour. In addition, Thuma offers comprehensive medical, dental, and vision coverage, a generous 401k contribution, paid time off, and employee discounts of 40% on all products, along with other valuable perks.

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What type of working environment does Thuma offer for its Lead Barista?

Thuma provides a supportive and collaborative working environment for its Lead Barista. You’ll be part of a diverse team that values integrity, initiative, and friendliness, ensuring that you can bring your authentic self to work every day.

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How can I prepare for an interview for the Lead Barista position at Thuma?

To prepare for your interview for the Lead Barista position at Thuma, it's essential to understand the core values of the company, practice your responses to common barista interview questions, and be ready to showcase your enthusiasm for coffee and customer service.

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Common Interview Questions for Lead Barista
What experience do you have as a barista?

Share specific experiences you have had in previous barista roles, emphasizing your skills in coffee preparation and customer service. Highlight any situations where you went above and beyond to satisfy customers.

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How do you handle a rush of customers?

Discuss your ability to stay organized and calm under pressure. Provide an example where you successfully managed high volumes, demonstrating teamwork and effective communication.

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What is your favorite coffee drink to make and why?

Choose a coffee drink you truly love and explain why, focusing on the preparation process and the satisfaction from serving it to customers. This can reveal your passion and enthusiasm for coffee.

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How do you ensure a clean and organized workspace?

Explain your routine for cleanliness in both your personal and shared workspace, stressing the importance of hygiene and organization in a cafe setting for both staff and customer safety.

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How do you approach customer service?

Describe your philosophy on customer service, emphasizing the importance of creating a welcoming atmosphere and personal relationships with customers. Provide an example of a time when you successfully enhanced a customer's experience.

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Can you describe a time you dealt with a difficult customer?

Give a specific example where you successfully managed a challenging situation. Focus on your interpersonal skills, empathy, and how you resolved the issue while maintaining a positive atmosphere.

Join Rise to see the full answer
What do you know about Thuma and our commitment to sustainability?

Demonstrating knowledge of Thuma's values, particularly its focus on sustainability and ethical practices will show your alignment with the company's mission. Share what excites you about being part of that journey.

Join Rise to see the full answer
What are your strategies for recommending products to customers?

Discuss how you engage customers in conversation to understand their preferences and suggest products based on their taste, ensuring to mention any success stories in your previous roles.

Join Rise to see the full answer
How would you train a new barista?

Outline your approach to training by emphasizing the importance of hands-on practice, mentoring, and providing constructive feedback to help new baristas get acclimated and succeed.

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Why do you want to work as a Lead Barista at Thuma?

Share your passion for coffee and what excites you about Thuma's mission and culture. Relate your answer to your goals and values, ensuring to convey how you would contribute to the overall success of the team.

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 22, 2025

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