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Senior Software Architect - job 1 of 4

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

 

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

 

Join us and be part of a team that is making a real impact.

 

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.


As a Senior Software Architect, you are driven, possess a high degree of discipline and can deliver scalable and robust solutions for complex and large-scale software systems. You will use AI and NLP technologies to provide cutting-edge solutions. You will collaborate with stakeholders to understand their requirements and translate them into scalable and efficient software solutions that address the whole business problem. As a Senior Software Architect, you will drive the technical feasibility analysis for projects to identify and mitigate technical risks. Your expertise in selecting appropriate technologies and frameworks will drive innovation and shape the overall architecture, ensuring it aligns with business and technical goals. Throughout the development process, you will lead and mentor engineering teams, ensuring the successful implementation of the architectural design. Your ability to define the strategic architecture vision will be essential in aligning the software architecture with the overall organization technology strategy, driving its success in a fast-paced competitive market.

 

 

Key Responsibilities

 

·       Collaborate with product and engineering teams to translate complex and ambiguous business requirements into robust solution designs.

·       Assess the technical feasibility of new projects and help engineering teams to solve their most difficult technical challenges.

·       Understand and contribute to the long-term system architecture strategy and teach others about it.

·       Design, implement, and scale AI and NLP solutions for the enterprise.

·       Partner with IT teams to successfully integrate AI solutions into production systems.

·       Design for non-functional requirements including maintainability, efficiency, scalability, observability, availability, and security.

·       Estimate resources required for a proposed design and optimize plans for cost, performance, or other attributes.

·       Help to review design proposals from others.

·       Produce technical documentation relating to application architecture, design steps, integration processes and testing procedures.

·       Research AI tools, platforms and practices, and provide recommendations and proofs of concept.

·       Define best practices, patterns, and guidelines in coding and system design.

·       Review designs and code to ensure its compliance with best practices and coding standards.

·       Provide technical mentoring, guidance, and consultation to other architects and engineering teams to ensure the successful execution of software projects.

·       Analyze legacy code and plan for enhancements to maintainability and other non-functional requirements.

 

 

Qualification and Skills

 

·       You can relate your solid experience in designing large scale, web-based software products and collaborating with a team to support their development and deployment.

·       You have experience developing and deploying complex systems in Azure or another public cloud provider.

·       You are deeply familiar with many elements of our technology stack, which includes Kubernetes, Docker, Java, Spring Boot, Kafka, Avro, JavaScript, MySQL, and Gradle.

·       You have prior experience with high-throughput healthcare information systems using HL7 or FHIR, or analogous integrations in other domains.

·       You have experience with building and deploying AI solutions on Azure or another public cloud provider.

·       You successfully manage system complexity through modularization and specification of maintainable boundaries between components.

·       You demonstrate exceptional analytical, planning, and diagnostic abilities.

·       You use active listening skills and clear communication in speaking, writing, and diagramming.

·       Your interpersonal skills allow you to build consensus and promote understanding and adoption of architectural strategy.

·       You recognize and apply object-oriented design principles, software design patterns, and architectural patterns.

·       You couple new research and data with your experience and intuition to find answers that are innovative yet pragmatic.


#LI-AJ1


$166,500 - $185,000 a year

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!


It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.


When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com 


PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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Average salary estimate

$175750 / YEARLY (est.)
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$166500K
$185000K

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What You Should Know About Senior Software Architect, PointClickCare

Join PointClickCare as a Senior Software Architect, where you will be at the forefront of shaping health technology solutions. At PointClickCare, we believe in creating a world where healthcare providers can deliver seamless care collaborations. Since beginning our journey over 20 years ago, we’ve become a recognized leader in cloud-based healthcare software, with a great culture and a vibrant, supportive environment that empowers our 2,200 employees to make a significant impact across North America. In this role, you will harness your expertise to design scalable and efficient systems that meet complex healthcare challenges. You’ll work closely with cross-functional teams to gather and translate requirements into technology solutions while driving innovation and selecting suitable technologies along the way. Your insights will guide the development of AI and NLP functionalities to enhance the patient care experience. By analyzing technical risks and providing mentorship to engineering teams, you’ll contribute to a strategic architecture vision that not only aligns with PointClickCare’s organizational goals but also meets the fast-paced demands of the healthcare market. If you are passionate about using your architectural skills to make a difference in the healthcare industry, then PointClickCare is the perfect place for you to grow and thrive. Let’s shape the future of healthcare together, where your work directly influences the lives of many.

Frequently Asked Questions (FAQs) for Senior Software Architect Role at PointClickCare
What are the responsibilities of a Senior Software Architect at PointClickCare?

As a Senior Software Architect at PointClickCare, you will be responsible for collaborating with product and engineering teams to design robust solutions, assess the technical feasibility for projects, and define the long-term system architecture strategy. You will also mentor teams, drive innovation with AI and NLP solutions, and ensure compliance with best practices and coding standards in software projects, ultimately aiming to address complex healthcare challenges.

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What qualifications do I need to become a Senior Software Architect at PointClickCare?

PointClickCare requires candidates to have extensive experience in designing web-based software products, a deep understanding of technologies such as Kubernetes, Java, and Azure, as well as previous exposure to high-throughput healthcare information systems. Strong analytical abilities, communication skills, and experience in building AI solutions are also essential to fitting into this role successfully.

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How does PointClickCare support career growth for Senior Software Architects?

PointClickCare fosters a vibrant culture dedicated to continuous development and supports career growth through various programs. As a Senior Software Architect, you will have access to mentorship opportunities, professional development activities, and resources to enhance your skills and explore new technologies that align with your career trajectory and the goals of the organization.

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What is the work environment like for a Senior Software Architect at PointClickCare?

The work environment at PointClickCare is dynamic and collaborative, emphasizing meaningful work and employee engagement. As a Senior Software Architect, you will be part of a team that values innovation, creativity, and the pursuit of excellence, allowing you to thrive while contributing to impactful healthcare solutions.

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What technologies will I work with as a Senior Software Architect at PointClickCare?

As a Senior Software Architect at PointClickCare, you will engage with a variety of technologies including Kubernetes, Docker, Java, Spring Boot, Kafka, and cloud platforms like Azure. You will also work on incorporating AI and NLP technologies to enhance solutions within the healthcare sector, thereby driving technical advancements in the industry.

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Common Interview Questions for Senior Software Architect
Can you describe your experience with designing scalable software systems?

In responding to this question, share specific examples from past projects where you designed scalable systems, highlighting the challenges faced and how you overcame them. Focus on your decision-making process, the configuration of system architecture, and any modular design principles applied.

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How do you approach assessing technical feasibility for new projects?

Discuss your methodology for evaluating the technical requirements of a project. This could include involving stakeholders early in the process, identifying technical constraints, and assessing resource needs, while considering potential risks and mitigating strategies.

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What strategies do you use to mentor junior engineers and architects?

Explain how you promote growth by offering guidance and sharing knowledge. You might want to mention specific mentorship approaches, such as encouraging pair programming, conducting review sessions, or fostering a culture of open communication that allows for collaborative learning.

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Describe your experience with cloud platforms, particularly Azure.

Provide insights into your hands-on experience with Azure, detailing specific projects where you deployed applications or used Azure services for AI solutions. Be prepared to discuss any challenges you faced within the cloud environment and how you resolved them.

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What best practices do you follow in software design and architecture?

Highlight your understanding of industry standards such as object-oriented principles, design patterns, and architectural frameworks. Share how these practices have informed your work in previous projects and led to successful outcomes.

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How do you balance performance and maintainability in your designs?

Discuss your approach to ensuring that your designs meet both performance benchmarks and maintenance requirements. You may want to emphasize considerations like code modularity, documentation practices, and ongoing refactoring strategies that support maintainability.

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Explain the role of AI and NLP in your previous architecture projects.

Share specific projects where you utilized AI and NLP. Discuss how you integrated these technologies into the architecture, the problems they helped solve, and the overall impact they had on the end-user experience.

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What are some challenges you have faced while leading teams, and how did you handle them?

Provide an example of a challenging situation faced while leading a team, how you addressed team dynamics or project hurdles, and the end results of your leadership approach, emphasizing effective communication and conflict resolution.

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How do you stay updated on emerging technologies?

Explain your dedication to continuing education and professional development. Mention specific resources such as conferences, online courses, tech blogs, or communities that you actively engage with to stay informed about emerging technologies relevant to software architecture.

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Can you give an example of how you’ve improved an existing system?

Select a relevant example where your involvement led to significant improvements in a legacy system. Discuss the identified issues, your proposed solutions, and the measurable outcomes that demonstrate the positive impact of your work.

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