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Head of Marketing

About Primer

Fixing our K-12 education system is a civilizationally-important problem. We believe that all of our problems — including the ones that dominate the headlines — are downstream of education.

We have a simple thesis on how to solve it: empower 1,000's of educators to launch microschools in their communities.

We believe the historical tradeoff between price (tuition) and quality is a false dichotomy.

PrimerOS automates and eliminates much of the costs of traditional schools. Microschools have a structural advantage — asset-light real estate — which means much lower capex and opex. You put it together, and you get something that's never existed before: a world-class education that's accessible to normal American families and can rapidly scale.

We’re looking for our first marketing hire to help us tell Primer’s story in a way that resonates with parents, students, and Primer Leaders.

This role is equal parts art and science and you’ll report directly to the COO. You’ll need to be able to operate at 30,000 feet and 500 feet, often switching altitudes multiple times a day. 

Over time you should expect to lead a team, but be comfortable rolling up your sleeves until then. 

Responsibilities:

  • Own Primer’s brand. This includes copy, brand design, positioning, tone, and the overall feel of how we communicate about our work.

  • Own top of funnel. You will be accountable for delivering high quality prospective Primer Leaders and students at or below our CAC targets. 

  • Own our channels. You’ll be responsible for allocating resources across channels to beat our top of funnel growth goals. Today our strongest channels are referrals (both from parents and Primer Leaders), paid (FB, IG, Google), and direct mail – but we expect that you’ll uncover new ones, expand some, and kill others.

  • Own engagement. We often have a significant gap between the decision point (i.e. a parent enrolling their student, or a leader deciding to start a Primer) and the actual commencement date – keeping folks engaged during this period is critical. You’ll own this and be accountable to retention goals over this period.

  • Manage partners. This is explicitly not a role where 100% of the work will be outsourced to agencies – you should expect to do the work. That said, we do work with a number of agencies for paid and other channels, and you’ll be responsible for managing them directly.

What we’re looking for:

  • Experience leading marketing efforts in the tech industry or for a tech-adjacent brand. Bonus points if it was geo-constrained in some way (e.g. market-by-market rollouts, specific target cities, etc.).

  • A healthy mix of art and science. We’re explicitly looking for someone who can flex between the creative inputs for great marketing (copywriting, managing design, etc.) and the quantitative analysis required to deliver results (channel analysis, CAC forecasts, etc.). We’re not expecting you to be an 11/10 on both fronts, but we are expecting you to be comfortable on both sides of the plate.

  • Excellent organization and internal comms chops. You’ll be working across the team and managing a large portion of our annual budget. We’ll expect you to communicate clearly on tests we’re running, how we’re tracking against goals, and what you need from the rest of the team to be successful. 

  • An unbridled passion for fixing the US education system. This is, as you’d expect, non-negotiable. This work is incredibly hard. But if we succeed, it will be the most fulfilling work of our lives. On the days and weeks that it feels like we’re chewing glass, there are only two things that will get you through: a deep passion for fixing this problem, and looking around and seeing a team that shares that passion. We can guarantee the latter, but only you can guarantee the former.

If this sounds like you, fill out the application below with a bit about yourself and we'll take it from there! If you have any questions, don't hesitate to email us at jobs@primer.com.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Head of Marketing, Primer

At Primer, we're on a mission to revolutionize K-12 education and we need a Head of Marketing to help us tell that story! Based in San Francisco, this role is a blend of art and science, perfect for someone who can navigate between high-level strategy and on-the-ground execution. You'll own Primer’s brand, managing everything from copy and design to positioning and tone. Engaging and attracting Primer Leaders and students is key, as you'll be accountable for bringing them in at or below our Customer Acquisition Cost targets. We have a robust approach that includes channels like referrals, paid advertising, and direct mail – but we’re looking to you for insights, too! As our marketing guru, you’ll dive into engagement strategies to keep parents and potential leaders connected while managing external partnerships with agencies. We're eager for someone with a solid marketing background, ideally in the tech industry, who isn't afraid to roll up their sleeves. Above all, we want a team member with an insatiable passion for improving the educational landscape in America. If you're ready to dig in and make a difference with a passionate team, we can’t wait for you to apply and chat more about your vision for Primer!

Frequently Asked Questions (FAQs) for Head of Marketing Role at Primer
What qualifications do I need to apply for the Head of Marketing position at Primer?

To apply for the Head of Marketing role at Primer, you'll need extensive experience leading marketing efforts, particularly in tech or tech-adjacent industries. A combination of creative marketing skills and strong analytical capabilities is essential. You should also have excellent organizational and communication skills to manage the marketing budget effectively.

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What are the key responsibilities of the Head of Marketing at Primer?

In the Head of Marketing position at Primer, your key responsibilities include owning the brand identity, managing top-of-funnel growth, allocating resources across various marketing channels, enhancing engagement for prospective families, and directly managing agency partnerships. This role requires both strategic oversight and hands-on execution.

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How does Primer define success for the Head of Marketing role?

Success in the Head of Marketing role at Primer is defined by your ability to deliver high-quality leads at or below customer acquisition cost targets and to engage parents and Primer Leaders throughout their decision-making process. You will also need to demonstrate effective management of marketing channels and resources to achieve these goals.

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What type of work environment should I expect at Primer as Head of Marketing?

As the Head of Marketing at Primer, you can expect a dynamic work environment that is both collaborative and fast-paced. You'll be surrounded by a team dedicated to fixing the US education system, and their passion for the mission is palpable. The ethos is hands-on and encourages innovation, so be prepared to engage with both strategic and tactical elements of marketing.

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What personal qualities does Primer look for in a Head of Marketing candidate?

Primer seeks candidates for the Head of Marketing role who possess a genuine passion for improving the US education system. Additionally, strong leadership qualities, creativity, analytical skills, and excellent communication are critical. You should be adaptable, resilient, and excited about the challenges that come with driving growth in a mission-driven organization.

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Common Interview Questions for Head of Marketing
What strategies would you implement to enhance Primer’s brand visibility?

To enhance Primer's brand visibility, I would analyze existing marketing data to identify trends and effective channels, tailor content to resonate with our target audiences, and foster partnerships. Collaborating with education advocates and leveraging social media to boost community engagement would also be key.

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How would you approach the challenge of customer acquisition costs?

Addressing customer acquisition costs requires a multifaceted strategy. I would conduct a thorough analysis of our current channels, optimize campaigns to improve ROI, and experiment with new, cost-effective marketing initiatives. Driving referrals through satisfied users can also significantly reduce costs.

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Can you provide an example of a successful marketing campaign you led?

Certainly! One successful campaign I led involved a targeted social media strategy that increased our engagement rates by transforming user-generated content into a central theme. This not only boosted brand loyalty but also drove a 25% increase in leads. Using metrics to track progress was crucial in this process.

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How do you keep team members engaged during the lengthy decision-making process of potential clients?

Keeping team members engaged requires clear communication about the journey potential clients are experiencing. Regular updates, educational webinars, and nurturing relationships can help maintain interest. Additionally, sharing success stories can motivate and show the impact of our efforts.

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What metrics would you monitor to measure marketing effectiveness at Primer?

I would closely monitor metrics such as customer acquisition cost, marketing funnel conversion rates, engagement rates across channels, lead quality, and retention rates post-engagement. These metrics give insights into what resonates with our audience and where we can improve.

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How do you balance creativity and analytical skills in your marketing approach?

Balancing creativity and analytics is essential in marketing. I approach this by letting data drive my initial strategy, then infusing it with creative ideas to capture attention. Iterative testing allows us to refine our approach based on audience feedback while embracing innovative concepts.

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What innovative marketing channels could you explore for Primer?

For Primer, I would explore community partnerships, online webinars, and podcasts to share our story and connect with parents and educators. Collaborating with local influencers and participating in education fairs could be effective strategies for building brand awareness.

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How do you ensure alignment between marketing and company goals?

Alignment between marketing and company goals begins with clear communication. I ensure weekly check-ins with leadership to stay informed on company direction, involving team members in strategic planning sessions, and tracking performance against our goals to keep everyone focused.

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What is your approach to managing external marketing agencies?

I believe in fostering a collaborative relationship with external marketing agencies. Clear goal-setting, established KPIs, regular communications, and feedback loops are vital. I see them as partners and would ensure they understand our brand values and objectives to help drive meaningful results.

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What tools or software are you proficient with for marketing analytics?

I am proficient in tools such as Google Analytics for monitoring web traffic, HubSpot for inbound marketing strategies, and various CRM systems to streamline lead management. Additionally, I utilize social media analytics tools to understand audience engagement and adapt strategies accordingly.

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Full-time, on-site
DATE POSTED
January 13, 2025

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