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Admissions Representative

About Primer

Fixing our K-12 education system is a civilizationally-important problem. We believe that all of our problems — including the ones that dominate the headlines — are downstream of education.

We have a simple thesis on how to solve it: empower 1,000's of educators to launch microschools in their communities.

We believe the historical tradeoff between price (tuition) and quality is a false dichotomy.

PrimerOS automates and eliminates much of the costs of traditional schools. Microschools have a structural advantage — asset-light real estate — which means much lower capex and opex. You put it together, and you get something that's never existed before: a world-class education that's accessible to normal American families and can rapidly scale.

About the Role

We’re hiring an Admissions Representative to join our small team as we enroll families for the 2025-2026 school year and beyond. Choosing a school is one of the most important decisions a parent has to make. Educating parents on Primer’s program and partnering with them during their decision-making process is a profound responsibility—one that requires trust, empathy, and an unwavering commitment to helping families find the best educational fit for their child. The ideal candidate will have top 1% communication skills, enjoys speaking to families, and has experience owning a high-volume pipeline.

Responsibilities

  • Bring prospective families through Primer’s admissions process: Host phone calls and Zoom Parent Meetings with prospective families to discuss their children's educational needs and introduce them to Primer. Provide clear and accurate responses to any questions asked, which requires a deep understanding of Primer’s academic program and philosophy. Maintain consistent communication through follow-ups with families.

  • Own your pipeline: when you’re solving a generational problem, every family matters. Utilize sales systems such as Salesforce and Groove to ensure timely follow-up for every family. Exercise efficient time management to ensure families across all funnel stages are being communicated with.

  • Be maniacal about nailing every touch point you have with families. You will define the family’s first impression of Primer. Every text, phone call, and email matters.

Qualifications

  • Sales and/or admissions experience: Prior experience working in a sales, customer service, or admissions role, demonstrating the ability to build relationships and meet goals. Experience with using CRM and sales engagement platforms.

  • Strong communication skills: Excellent verbal and written communication skills to effectively convey information and address concerns from prospective families.

  • Presentation skills: Proficiency in delivering engaging presentations and the ability to adapt the content based on the audience's needs and interests.

  • The ability to adapt in a fast-paced, high-growth environment.

  • Location: Remote, with preference given to applicants in South Florida and Alabama.

If this sounds like you, fill out the application below with a bit about yourself and we'll take it from there! If you have any questions, don't hesitate to email us at jobs@primer.com.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Admissions Representative, Primer

Join Primer as an Admissions Representative and help reshape the K-12 education landscape! At Primer, we're dedicated to empowering educators and families to create impactful microschools that provide high-quality education for all. In this role, you'll connect with prospective families to guide them through their educational choices for the 2025-2026 school year and beyond. We understand how crucial the decision of choosing a school is for parents, and we rely on you to build trust and rapport while sharing the unique advantages of our program. You'll host informative phone calls and Zoom meetings, ensuring families are well-informed about Primer's offerings. As a detail-oriented individual with exceptional communication skills, you'll manage a high-volume pipeline efficiently, utilizing tools like Salesforce and Groove to keep track of your outreach and nurture relationships. We're looking for someone who thrives in a fast-paced environment and shows a deep commitment to helping families find the best educational fit for their children. If you're passionate about education and have experience in sales or admissions, you might just be the perfect fit for our team. Let's work together to make world-class education accessible to all families!

Frequently Asked Questions (FAQs) for Admissions Representative Role at Primer
What are the main responsibilities of an Admissions Representative at Primer?

As an Admissions Representative at Primer, your main responsibilities include guiding prospective families through the admissions process, hosting informative calls and Zoom meetings, and providing clear, accurate answers to their questions about our educational programs. You'll need to maintain consistent communication with families throughout their journey while utilizing CRM tools like Salesforce to manage your pipeline efficiently.

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What qualifications are needed to become an Admissions Representative at Primer?

To qualify for the Admissions Representative role at Primer, candidates should have prior sales or admissions experience, showcasing their ability to build relationships and meet set goals. Strong verbal and written communication skills are essential for effectively addressing family concerns, and proficiency in using CRM and sales engagement platforms is necessary to manage interactions and follow-ups efficiently.

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How can an Admissions Representative contribute to the success of Primer?

An Admissions Representative plays a vital role in Primer's success by being the first point of contact for families and ensuring they feel understood and supported in their educational decisions. By effectively communicating the advantages of Primer's microschool model and maintaining diligent follow-ups, you help families make informed choices, ultimately driving enrollment and positively impacting their children's education.

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What does a typical day look like for an Admissions Representative at Primer?

A typical day for an Admissions Representative at Primer involves hosting phone calls and Zoom meetings with prospective families to discuss their educational needs, responding to inquiries, and providing presentations about our programs. You'll manage your pipeline effectively, ensure timely communication with families at all points in the admissions process, and continuously refine your approach based on feedback and results.

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Is the Admissions Representative role at Primer fully remote?

Yes, the Admissions Representative position at Primer is fully remote. However, preference will be given to applicants located in South Florida and Alabama. This flexibility allows you to work from anywhere while being a part of a mission-driven team dedicated to transforming education.

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Common Interview Questions for Admissions Representative
How would you handle a difficult conversation with a prospective family?

Handling a difficult conversation effectively requires patience, empathy, and clear communication. When faced with challenging questions or concerns, it's essential to listen actively, validate their feelings, and provide thorough, honest responses. Remember to stay calm and professional while ensuring the family feels heard and supported.

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Can you describe your previous sales or admissions experience?

Share specific examples from your past roles that showcase your successes in building relationships and driving enrollment. Highlight how you used your communication skills to connect with families, explaining the steps you took to manage your pipeline and nurture leads effectively.

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What do you know about Primer's mission and educational philosophy?

Demonstrating familiarity with Primer's mission is key. Discuss the importance of empowering educators through microschools and how you understand the role education plays in societal development. Show enthusiasm for being part of a solution-oriented team dedicated to revolutionizing K-12 education.

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How do you prioritize your tasks when managing a high-volume pipeline?

Prioritization in a high-volume environment is all about effective time management. Discuss any tools you've used to organize tasks, such as calendars or CRM systems, and how you ensure timely follow-ups with families by categorizing leads based on urgency and potential. This demonstrates your ability to stay organized and focused.

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What strategies would you use to engage families during your presentations?

Engaging families during presentations involves understanding their unique needs and preferences. Discuss your approach to tailoring presentations, using storytelling or relatable examples to illustrate Primer's success. Also, consider asking open-ended questions to foster dialogue and address any concerns throughout the presentation.

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How do you keep yourself motivated in a role focused on admissions?

Motivation often comes from the impact you make on families' lives. Discuss your intrinsic motivation derived from the knowledge that your work directly helps families find the right educational fit for their children. Share any personal strategies you use, like setting daily goals or celebrating small successes.

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What do you consider to be the most significant challenges facing admissions representatives today?

Acknowledge the competitive landscape of education and families' increasing expectations when making schooling decisions. Highlight how being adaptable, maintaining transparency, and building strong relationships are crucial to overcoming these challenges and supporting families effectively.

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Why do you want to work for Primer?

Express your passion for education and the innovative approach that Primer takes. Discuss how the company’s mission resonates with your values, and highlight your excitement about contributing to meaningful change in the education sector by helping families navigate their choices.

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Describe a time you succeeded in a fast-paced environment.

Detail a specific instance where you thrived in a fast-paced environment, showcasing your ability to juggle multiple tasks simultaneously while maintaining high-quality communication. Explain what strategies you employed to manage your time effectively and how this experience has prepared you for the dynamic role at Primer.

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What would you do if a parent expressed dissatisfaction with Primer's program?

In such cases, it's essential to first listen to the parent's concerns without becoming defensive. Acknowledge their feelings and provide information that may address their issues. Your goal should be to find a solution that works for both the family and Primer, demonstrating your commitment to their satisfaction.

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Full-time, remote
DATE POSTED
March 25, 2025

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