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Account Supervisor

We are looking for an experienced Account Supervisor to work with our clients to deliver the P10 experience. As a part of the team, you will play a pivotal role in building and maintaining strong client relationships, driving client success and account growth, and ensuring the successful execution of marketing campaigns and tactical pull through. You will be the conduit between our clients and the delivery team, collaborating closely with project management and your core internal team to ensure project delivery and client satisfaction. You have a deep understanding of pharmaceutical marketing, exceptional organizational skills, and a relentless commitment to client satisfaction. You will report to the Director of Client Services. 


This role is open to fully remote candidates in the United States located in NY, NJ or PA. Travel will be required up 20% to client sites.


Responsibilities:
  • Client Relationship Management:
  • Build and cultivate strong, long-lasting client relationships. 
  • Serve as the primary point of contact for clients, understanding their needs, objectives, and ever-changing challenges.
  • Proactively work to identify areas of opportunity to add value to your accounts.  

Strategic Account Management:
  • Understand the client’s business, disease area(s), and brand/product strategy.  
  • Work collaboratively with clients and the P10 internal team to develop and execute unique and powerful strategic marketing plans for your brands.
  • Collaborate with cross-functional teams to ensure the successful execution of marketing campaigns and projects.

Financial Oversight:
  • Work with the Director, Operations to manage account budgets, forecasts, and financial performance.
  • Identify opportunities for revenue growth and cost optimization while maintaining profitability.


Requirements:
  • Bachelor's degree in Communications, Marketing, Business or other related field. 
  • 4-8 years of experience in pharmaceutical advertising managing the development of HCP and/or DTC promotional campaigns. Experience with new product launches and label updates is a plus. 
  • Proven track record of building and managing client relationships, continuously delivering successful marketing solutions and achieving revenue growth.
  • Strong understanding of medical, legal and regulatory compliance and MLR submission and approval process in the United States and/or Canada.
  • Excellent communication, negotiation, and presentation abilities.
  • Ability and desire to thrive in a fast-paced, collaborative environment.


$100,000 - $125,000 a year
We provide base salary, bonus and benefits to our employees.

Interested in working with us? Apply online at our website.


Not an agency*

The layer-laden teams. The prehistoric processes. The impersonal, ego-driven dog-and-pony shows. Take what you think you know about agencies and burn it. P10 was born of the idea that if something isn’t working—or could work better—change it. And that’s exactly what we did. We know that what we’re not makes us who we are. And we’re not just another agency. We are people driven by a palpable passion and purpose, felt by our clients from the very first conversation. 


P10 brings together a team of diverse, remote-only seasoned professionals to deliver exceptional value for our clients. Dare to do something different - join us.

Average salary estimate

$112500 / YEARLY (est.)
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$100000K
$125000K

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What You Should Know About Account Supervisor, Princeton10

Are you an experienced Account Supervisor looking for your next challenge? P10, based in Philadelphia, PA, is on the hunt for someone like you to help drive client success and oversee marketing campaigns that truly stand out. As part of our passionate team, you'll be at the forefront of building strong relationships with clients, understanding their unique needs, and ensuring that our marketing strategies hit the mark. Your expertise in pharmaceutical marketing will be invaluable as you collaborate with our internal teams and serve as the key link between clients and project management. You’ll be responsible for strategic account management, offering insights into clients' businesses, and identifying fresh opportunities to enhance their marketing impact. Additionally, managing account budgets and overseeing financial performance will be part of your purview, so strong analytical skills are a must. If you thrive in dynamic environments and have a knack for negotiation, communication, and presentation, you could be the perfect fit. Plus, we offer the flexibility of remote work, with occasional travel to client sites. With a competitive salary of $100,000 to $125,000, bonuses, and benefits to match, we invite you to bring your unique perspective and expertise to P10. Join us in reinventing client-agency relationships and make a difference with your marketing skills!

Frequently Asked Questions (FAQs) for Account Supervisor Role at Princeton10
What are the primary responsibilities of the Account Supervisor at P10?

As an Account Supervisor at P10, your key responsibilities will include managing client relationships, developing strategic marketing plans, collaborating with cross-functional teams to execute campaigns, and overseeing account budgets and financial performance. You'll serve as the primary point of contact for your clients, ensuring their needs and objectives are met, while identifying areas for growth.

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What qualifications are required for the Account Supervisor position at P10?

To qualify for the Account Supervisor role at P10, candidates should possess a Bachelor's degree in Communications, Marketing, Business, or a related field. Ideally, you'll have 4-8 years of experience in pharmaceutical advertising, particularly in managing promotional campaigns. A proven track record of successful client relationship management and understanding the medical, legal, and regulatory compliance processes is essential.

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How does P10 define success for the Account Supervisor role?

At P10, success for an Account Supervisor is defined by your ability to cultivate long-lasting client relationships, deliver innovative marketing solutions, and contribute to revenue growth for your accounts. By effectively managing client expectations and collaborating with teams on impactful strategies, you'll ensure client satisfaction and drive business success.

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Is remote work an option for the Account Supervisor role at P10?

Yes, P10 offers a flexible work environment for the Account Supervisor position, allowing candidates to work fully remote from anywhere in the United States, specifically from New York, New Jersey, or Pennsylvania. However, it's important to note that this role may require up to 20% travel to client sites.

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What is the salary range for the Account Supervisor position at P10?

The salary for the Account Supervisor role at P10 ranges from $100,000 to $125,000 per year, complemented by bonuses and a robust benefits package. This competitive compensation reflects the importance of this role in driving client success and account growth within our organization.

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Common Interview Questions for Account Supervisor
Can you describe your experience managing client relationships in pharmaceutical marketing?

When discussing your experience, focus on specific examples where you successfully built and maintained relationships with clients. Highlight the strategies you used to understand their needs, how you adapted to their challenges, and the outcomes of your efforts in terms of client satisfaction and revenue growth.

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What strategies do you use to develop effective marketing plans for clients?

Outline your approach to developing marketing plans, including conducting thorough research on the client's business and industry trends. Discuss how you collaborate with internal teams and use data-driven insights to create impactful strategies that address the client's objectives and target audience.

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How do you ensure compliance with medical, legal, and regulatory standards in pharmaceutical advertising?

Share your knowledge of the compliance process, emphasizing your familiarity with MLR submissions and approval processes. Provide examples of how you’ve navigated these regulations to ensure that marketing materials meet all necessary guidelines while still being creative and effective.

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What experience do you have with financial oversight and budget management in your previous roles?

Discuss specific instances where you managed budgets effectively, including how you monitored financial performance and identified opportunities for cost optimization. Use metrics to illustrate your successes in maintaining profitability while delivering exceptional client results.

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How do you handle challenging situations with clients?

When addressing challenging situations, focus on your problem-solving skills and ability to communicate transparently. Share a specific example where you turned a negative situation into a positive outcome by actively listening to the client’s concerns, proposing practical solutions, and following up to ensure satisfaction.

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Can you give an example of a successful marketing campaign you managed?

Be prepared to describe a particular campaign in detail, including your role, the strategy developed, and how you collaborated with various teams. Highlight the results achieved and any key takeaways or lessons learned that you applied to future campaigns.

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What do you consider the most important skills for an Account Supervisor at P10?

Mention skills such as strong communication, negotiation, analytical thinking, and adaptability. Explain how these skills are vital for building client relationships, managing projects effectively, and adapting to the fast-paced environment of pharmaceutical marketing.

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How would you prioritize multiple client accounts and projects?

Discuss your approach to prioritization, emphasizing your organizational skills and the tools or methodologies you use to manage workloads. Provide examples of how you’ve successfully balanced competing deadlines and ensured all clients received the attention they needed.

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What attracts you to the Account Supervisor position at P10?

Express your enthusiasm for P10’s innovative approach to client relations and marketing. Describe your passion for the pharmaceutical industry, the opportunity to work with diverse clients, and the prospect of being part of a team that values change and creativity.

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How do you stay updated on pharmaceutical marketing trends and best practices?

Highlight your commitment to continuous learning by mentioning specific resources you follow, such as industry publications, webinars, and professional networks. Discuss how staying informed allows you to implement innovative strategies and provide added value to your clients.

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Full-time, remote
DATE POSTED
January 3, 2025

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