Clinical EHR Training Associate

As a Clinical EHR Training Associate at Privia Health, your main responsibilities will include delivering both on-site and virtual training programs to providers and clinical staff, customizing training curricula based on individual Care Center assessments, and ensuring timely delivery of training sessions. You will also monitor e-learning module completions, participate in project meetings, and troubleshoot any electronic health record-related inquiries, all while emphasizing efficiency and best practices.

To qualify for the Clinical EHR Training Associate position at Privia Health, you should have experience in a healthcare setting, preferably with an electronic health record system. Familiarity with athenahealth is a plus. A Bachelor's degree in Nursing or a related field is preferred. Strong communication, organizational, and interpersonal skills are essential, along with a good understanding of medical terminology.

Privia Health is committed to the professional development of its employees, including Clinical EHR Training Associates. You will have the opportunity to collaborate with various teams, enhance your expertise in clinical workflows, and participate in strategy meetings. The organization also encourages continuous learning through various training programs and resources, ensuring you stay updated with industry best practices.

The work environment for a Clinical EHR Training Associate at Privia Health is fast-paced, collaborative, and focused on innovation. You'll work closely with healthcare professionals, using your expertise to provide exceptional training and support. The culture is centered around team cooperation, customer service, and the commitment to improving healthcare practices through technology.

Yes, the Clinical EHR Training Associate position at Privia Health requires up to 50% travel within the market. This is an essential part of the role as it facilitates hands-on training and direct support to Care Center providers and staff.

When creating a training program for a new EHR system, I would begin by conducting a thorough needs assessment to analyze the unique workflows and requirements of the Care Center. Then, I would tailor the curriculum to address those needs, incorporating both theoretical knowledge and hands-on practice. Continuous feedback and adjustments based on participant input would also be essential for success.

I have substantial experience working with electronic health records, including hands-on usage in a clinical setting as well as training staff on effective utilization. My familiarity extends to analyzing workflows, troubleshooting issues, and ensuring compliance with healthcare regulations, which I believe is crucial for the Clinical EHR Training Associate role.

In a previous role, I encountered reluctance from a group of staff members during a training session. To address this, I shifted my approach by incorporating interactive elements and demonstrating how the new system would simplify their tasks. This change not only increased engagement but also resulted in significant positive feedback from the team.

I prioritize active listening and adapt my communication style to fit the audience, whether it's clinical staff or administrative personnel. I use clear and concise language and incorporate visual aids when necessary. Building rapport and trust is essential, so I always encourage questions and foster an open dialogue.

I stay updated by subscribing to industry newsletters, attending relevant seminars, and participating in online forums related to healthcare technology. Networking with professionals in the field and collaborating with other training associates also provides valuable insights and knowledge on emerging trends.

In such a situation, I would first try to identify the specific area of confusion by openly discussing their concerns. I would then provide additional resources and break down the concept into smaller, more digestible parts. I believe in patience and empathy, adapting my teaching style to meet the trainee's learning preferences.

Throughout my career, I've been involved in project planning for numerous training initiatives. I focus on goal setting, assessing resource needs, and establishing timelines. I believe in collaborative planning with stakeholders to ensure all perspectives are considered and to produce a successful training execution.

I have worked extensively with athenahealth in previous roles, utilizing its features for electronic health records and practice management. My experience includes training staff on its functionalities, extracting relevant data for performance metrics, and troubleshooting common issues associated with the platform.

I am drawn to the mission of Privia Health and its commitment to enhancing patient care through innovative technology. As a Clinical EHR Training Associate, I would have the chance to apply my skills in education and technology to make a positive impact on healthcare practices, aligning perfectly with my career goals.

To ensure timely completion, I utilize project management tools to track schedules and keep everyone informed. Continuous communication with trainees and stakeholders is key, as well as setting clear expectations regarding deadlines. I also follow up after sessions to assess completion rates and address any further training needs.