Analytics Specialist

As an Analytics Specialist at Procore, your primary responsibilities include leading analytics implementation projects, consulting clients on best practices in construction analytics, and serving as a subject matter expert on all analytics products. You'll also collaborate with various internal teams to deliver technical services and assist in the development of Power BI solutions.

To qualify for the Analytics Specialist position at Procore, candidates should have a minimum of 3 years of client-facing experience and 2 years of expertise in data visualization solutions like Power BI. Additionally, a strong understanding of business intelligence and analytics, as well as professional services experience, is preferred. A Bachelor's degree or equivalent work experience is also suggested.

Analytics Specialists at Procore utilize a range of tools, with a strong emphasis on Power BI for data visualization. They also engage with various analytics products in Procore's ecosystem and collaborate with internal teams for optimal reporting and project delivery.

In the role of Analytics Specialist at Procore, your contributions to customer success are substantial. By guiding clients on analytics best practices and ensuring successful project implementations, you help clients harness the power of data, resulting in better decision-making and enhanced operational effectiveness.

Procore prides itself on cultivating a dynamic and inclusive work culture that empowers Analytics Specialists. Team collaboration, open communication, and opportunities for innovation are highly valued, making it an exciting environment for personal and professional growth.

When answering this question, highlight specific projects where you've used Power BI to drive business insights. Discuss the types of data visualizations you've created, any unique challenges you faced, and how your contributions led to successful outcomes for clients.

Share a structured approach you take to client engagements, such as conducting initial discovery meetings, asking open-ended questions to uncover their objectives, and how you tailor your analytics solutions based on their specific needs and industry trends.

Describe a specific situation where you encountered resistance or technical challenges. Explain the steps you took to assess the problem, the communication strategies you employed with the stakeholders, and how you ultimately arrived at a resolution that satisfied all parties involved.

Explain your dedication to continuous learning through various means such as attending industry webinars, participating in relevant online forums, subscribing to professional publications, and engaging in relevant networking groups both online and offline.

Demonstrate your understanding of client dynamics by discussing how you would approach the discussion with empathy. You might explain your rationale for the analytics solutions in terms of tangible business benefits and share success stories from similar clients to build trust.

Collaboration is crucial in delivering optimal analytics solutions. Share examples of how you've worked with cross-functional teams, such as sales and customer success, to ensure seamless implementation and successful project outcomes.

Talk about the importance of data verification and validation techniques you use to ensure reporting accuracy. Discuss how you cross-reference data sources, employ appropriate analytics tools, and conduct peer reviews of your reports.

Share a specific project where analytics led to concrete business improvements. Highlight the analytical methods used, insights derived, stakeholder engagement, and the measurable impact your work had on the client's performance.

Discuss your project management strategies, such as using prioritization frameworks or task management tools to stay organized. Mention how you assess project urgency and importance while communicating effectively with stakeholders.

Share your enthusiasm for Procore’s mission to improve construction management through analytics. Discuss how your values align with the company culture and express your eagerness to contribute to Procore’s innovative approach in the construction space.