Clinical Care Coordinator - Newberg Immediate Care

The primary responsibilities of a Clinical Care Coordinator at Providence Medical Group include serving as the main point of contact between patients and their care teams. This role involves coordinating patient care across various settings, ensuring safety and quality standards are met, and leading best practices in patient management. You’ll also engage with providers and other healthcare professionals to facilitate communication and maintain continuity of care.

To qualify for the Clinical Care Coordinator position at Providence Medical Group, you must complete an accredited Medical Assistant program and hold a current National Provider BLS certification from the American Heart Association. Additionally, you should have at least three years of recent experience working as a Medical Assistant. Experience in specialty areas is preferred but not required.

Yes! Providence Medical Group offers a $2,000 sign-on bonus for eligible rehire and external candidates who meet the conditions for payment. This bonus comes as a part of a comprehensive benefits package that supports your health, professional growth, and financial security right from your first day of employment.

The work culture at Providence Medical Group emphasizes patient-focused, whole-person care, fostering an environment of commitment, understanding, and respect. As a Clinical Care Coordinator, your voice matters, and you are encouraged to contribute ideas that improve patient care. The team at Providence believes in empowering their caregivers to thrive in their roles and make meaningful impacts in the lives of patients.

At Providence Medical Group, Clinical Care Coordinators have numerous opportunities for career advancement. You can pursue further education, develop specialized skills in various healthcare areas, and take on leadership roles within the team. The organization is committed to supporting your professional growth and provides pathways to advance in your career.

When answering this question, discuss your strategies for effective time management and task prioritization. Explain how you assess urgent patient needs, manage multiple responsibilities, and collaborate with your team to ensure that patient care remains the top priority.

Use the STAR (Situation, Task, Action, Result) method to highlight a specific instance where you effectively resolved a challenging patient issue. Discuss how you communicated with the patient, the steps you took to address their concerns, and the outcome of the situation.

Explain your approach to fostering open communication among your healthcare team. Emphasize the importance of regular check-ins, utilizing technology for updates, and encouraging team members to share insights that can enhance patient care.

Discuss your commitment to continuous learning and professional development. Mention resources such as professional organizations, conferences, online courses, and keeping abreast of the latest research and guidelines specific to patient care.

Identify key qualities such as empathy, strong communication skills, a collaborative spirit, and attention to detail. Provide reasoning for each quality and how it contributes to effective patient care and teamwork.

Share your strategies for conflict resolution and time management. Explain how you assess the urgency of each task, communicate with your team, and adjust plans as needed to maintain a high level of care.

Provide a personal story or motivation that led you to this career path. Discuss your passion for helping others and how your experiences have shaped your desire to support patients in navigating their healthcare journey.

Explain your approach to care coordination, emphasizing the importance of clear communication, providing resources, and ensuring that patients understand their care plans as they transition between healthcare services.

Talk about your familiarity with EHR systems, highlighting any specific software you’ve worked with. Discuss how you effectively use EHRs for documentation, patient tracking, and ensuring data privacy and accuracy.

Emphasize the importance of teamwork in delivering comprehensive care. Discuss how successful collaboration among healthcare professionals ultimately leads to improved patient outcomes and how you contribute to a positive team dynamic.