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Restaurant Leader - job 1 of 7

Company Description

Starting from $72,000.00-$80,000.00 annually plus monthly training incentive of $1,500.00*
*Pay is based on location, experience, and qualifications etc.
*Monthly incentives after training vary and are based on restaurant profitability

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.    

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.   

Benefits offered for all Full-time Restaurant Managers:

  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Account
  • Pet Insurance
  • 401(k) With Employer Match (age 21 & older)
  • Tuition Reimbursement
  • Short-term & Long-term Disability
  • Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:

  • Weekly Pay!*
  • Competitive pay + monthly bonus
  • Paid Time Off & Sick time
  • 8 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Perkspot Employee Discount Programs
    • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. 
    • **Some locations may vary 

Job Description

Your Role at Raising Cane’s:


The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane’s culture standards for all crewmembers, customers and partners.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. 

Your Impact and Responsibilities:

Purpose of the position:

  • Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting
  • Ensures overall restaurant compliance to company standards, policies and laws
  • Hires and terminates management-level crewmembers including status change and payroll process
  • Creates crewmember work and training schedules
  • Develops management-level crewmembers including performance management
  • Acts as manager on duty, opens and closes the restaurant, manages cash handling
  • Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance

General to the role:

  • Enforces Raising Cane’s policies and standards
  • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
  • Deploys crewmembers during a shift and provides exemplary customer service
  • Utilizes reward and recognition program for the crewmembers in the restaurant
  • Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.)
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order
  • Achieves and maintains training restaurant status
  • Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics
  • Completes other duties as assigned

Qualifications

Requirements for Success:

  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize problems, set goals, create plans and convert plans into action to solve problems
  • Able to measure performance, subjectively and objectively with a high level of emotional intelligence
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and acts as a brand ambassador inside and outside the restaurant
  • 5+ years of restaurant or retail management experience
  • New restaurant opening and local restaurant marketing experience preferred
  • Must be 18 years of age or older
  • High school diploma or equivalent required, some college preferred
  • Possess a valid driver’s license

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Candidate Privacy Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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CEO of Raising Cane's
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Average salary estimate

$76000 / YEARLY (est.)
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$72000K
$80000K

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What You Should Know About Restaurant Leader, Raising Cane's

Are you a passionate leader looking to make a difference in a fast-paced environment? Join Raising Cane’s Chicken Fingers as a Restaurant Leader at our location on 1386 Atwood Ave, Johnston, RI! This exciting role offers an incredible starting salary between $72,000.00 and $80,000.00 annually, with a chance to earn a monthly training incentive of $1,500.00. As a Restaurant Leader, you will be the driving force behind our team, responsible for maintaining operational standards and fostering an environment where crewmembers thrive. Your role will not only focus on ensuring our restaurant runs smoothly but will also be about uplifting our crew and serving our beloved chicken finger meals. Think of it as combining your organizational skills and passion for food into one fulfilling position! You'll manage everything from forecasting and budgeting to hiring and performance management, while also delivering exceptional customer service. The work is physically engaging and will keep you on your toes, but the reward of seeing your team succeed is worth every minute. With benefits like medical and dental insurance, 401(k) matching, tuition reimbursement, and even pet insurance, Raising Cane’s is committed to your personal and professional growth. If you're ready to be part of a community that believes in enjoying life, celebrating culture, and elevating dining experiences, we want to meet you. Together, let’s raise the bar and ensure our restaurant continues to be one of the best in the industry!

Frequently Asked Questions (FAQs) for Restaurant Leader Role at Raising Cane's
What are the key responsibilities of the Restaurant Leader at Raising Cane's?

The Restaurant Leader at Raising Cane's is responsible for driving results through people development, maintaining operational standards, and ensuring financial success. This includes overseeing hiring practices, developing management-level crewmembers, and managing profit and loss statements to achieve operational goals.

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What qualifications do I need to apply for the Restaurant Leader position at Raising Cane's?

To apply for the Restaurant Leader position at Raising Cane's, you should have at least 5 years of restaurant or retail management experience. A high school diploma or equivalent is required, and some college education is preferred. Strong leadership and communication skills, along with proficiency in technology systems, are also necessary.

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What benefits are offered to Restaurant Leaders at Raising Cane's?

Restaurant Leaders at Raising Cane's enjoy a range of full-time benefits, including medical, dental, vision, and pharmacy coverage, a 401(k) plan with employer matching, tuition reimbursement, and pet insurance. Additional perks include weekly pay, paid time off, and employee discount programs.

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How does Raising Cane's support its Restaurant Leaders in terms of training?

Raising Cane's provides comprehensive training for Restaurant Leaders, including a monthly training incentive. This ensures that leaders develop the skills needed to manage their teams effectively, focus on restaurant profitability, and deliver exceptional customer experiences.

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What is the work environment like for a Restaurant Leader at Raising Cane's?

The work environment for a Restaurant Leader at Raising Cane's is fast-paced and dynamic, requiring physical activity such as walking, lifting, and standing. Leaders interact with both customers and crew members, while upholding the restaurant's standards and values in a supportive community culture.

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Common Interview Questions for Restaurant Leader
Can you describe your leadership style as a Restaurant Leader?

When answering, discuss how you prioritize team development, communication, and setting clear goals. Mention how you adapt your style based on team dynamics and situations to foster a positive work environment.

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How do you handle conflicts among crew members?

Focus on your conflict resolution skills, emphasizing the importance of communication, mediation, and maintaining a respectful workplace. Provide examples of past situations where you successfully resolved conflicts.

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What strategies would you use to boost restaurant sales?

Discuss creative marketing, community engagement, and customer service initiatives that drive repeat business. Share specific ideas you would implement to enhance the dining experience and attract new customers.

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How do you ensure compliance with health and safety standards?

Emphasize your attention to detail and familiarity with health regulations. Talk about your approach to training staff, performing regular audits, and creating a culture of safety within the restaurant.

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What experience do you have in budgeting and managing profit and loss?

Highlight your previous management roles where you oversaw budgets. Explain how you analyze financial reports, make informed decisions, and implement strategies for cost control and revenue growth.

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How would you develop and train new crew members effectively?

Discuss your training approach, emphasizing hands-on learning, mentorship, and regular feedback. Explain how you assess new hires' progress and tailor training to their individual needs.

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Can you give an example of a time you successfully improved customer satisfaction?

Share a specific instance where you identified a customer service issue and implemented changes that led to positive feedback. Highlight the importance of listening to customers and adapting based on their needs.

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What do you believe is essential for maintaining a positive restaurant culture?

Talk about the importance of recognition, communication, and team engagement. Share examples of initiatives you've implemented in the past to strengthen workplace culture and morale.

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Describe how you would handle a busy shift.

Discuss your strategies for prioritization, delegation of tasks, and maintaining composure under pressure. Share methods for ensuring quality service during peak hours without compromising operational standards.

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What attracted you to the Restaurant Leader position at Raising Cane's?

Express your enthusiasm for the brand, its mission, and how you align with its values. Share specific reasons, such as the focus on quality food, community involvement, and opportunities for growth within the company.

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The VisionTo grow restaurants, serving our Customers, all over the world and be the brand for craveable chicken finger meals, a great Crew, cool Culture, and Active Community Involvement.

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DATE POSTED
April 7, 2025

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