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Community Events Manager - job 1 of 2

About Ramp

Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 30,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.

Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.

About the role

As a key member of the Field & Events team, you will manage Ramp’s budding community of customers and to strengthen brand loyalty, advocacy, and engagement.

You will work closely with Brand, Product, Customer Success, and People teams to design and execute strategies that engage the Ramp community and drive brand awareness. Responsibilities include internal & external communications, content & speaker management, brand design coordination, event logistics, vendor management, staffing training and budget management. 

This high-impact role requires creative thinking, hands-on execution, and cross-functional collaboration to drive Ramp's brand presence and support our growth goals.

What You’ll Do

  • Own and execute Ramp’s community event strategy to drive brand awareness, engage the Ramp partner and customer community, and identify prospective employees. 

  • Manage end-to-end program planning & execution; including deciding what events we host, driving new events programs and activations, maintaining an annual budget, and analyzing program results

  • Collaborate with cross-functional teams to ensure messaging, promotion, deliverables, and tactics align with event goals.

  • Set a high quality bar for event experience and execution, and develop systems to maintain this bar as we enter our next phase of growth

  • Develop a thought leadership strategy and support the selection and management of internal speakers and external guest speakers.

  • Establish success criteria and analyze event impact; prepare stakeholder and executive-level post-event follow up and make recommendations for improvement.

  • Build processes for repeatability and scalability of events activities including vendor partnerships to help us accommodate future growth.

  • Collaborate with Finance on budget, pipeline, and resource forecasting.

  • Provide onsite event management at our NY HQ event space and travel as needed (required multiple times per month).

What You’ll Need

  • 2+ years experience in Tech, B2B, or Finance-adjacent marketing experience

  • Events expertise in community initiatives + one or more of the following: field marketing, corporate marketing, strategic events or conferences

  • Strong communication and stakeholder management skills.

  • Exceptional project management and organizational skills.

  • Self-starter with the ability to adapt in rapidly changing environments.

  • Ability to make decisions and recommendations in ambiguous situations.

  • Ability to travel multiple times per quarter

Nice-to-Haves

  • Production agency experience

  • Founder community experience

  • Cross-functional experience partnering with channel sales/ marketing or indirect sales orgs

  • Talent-oriented community building

Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • One Medical annual membership

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $5,000 per year)

  • WFH stipend to support your home office needs

  • Wellness stipend

  • Parental Leave

  • Relocation support to NYC or SF

  • Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ramp Applicant Privacy Notice

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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Events Manager, Ramp

Join Ramp as a Community Events Manager in the heart of New York City! At Ramp, we’re redefining financial operations by saving businesses time and money. As a pivotal member of our Field & Events team, you'll be the driving force behind building and nurturing our community of customers. Your creative flair will shine as you design and execute engaging strategies that fuel brand loyalty and advocacy. Imagine collaborating with cross-functional teams—Brand, Product, Customer Success, and People—to craft experiences that resonate with our audience. From program planning to event logistics and vendor management, your expertise will elevate every aspect of our community initiatives. You’ll be empowered to own and execute Ramp’s event strategy, pushing the boundaries of what we can achieve together. With your strong project management, communication skills, and ability to thrive in a fast-paced environment, you’ll ensure each event meets our high-quality standards while analyzing their impact and success. If you're ready to make a meaningful difference, foster relationships, and contribute to the exciting growth at Ramp, we’re eager to hear from you!

Frequently Asked Questions (FAQs) for Community Events Manager Role at Ramp
What are the key responsibilities of a Community Events Manager at Ramp?

The Community Events Manager at Ramp is responsible for developing and executing community event strategies that enhance brand awareness and customer engagement. This includes end-to-end program planning, logistics management, stakeholder communication, and analyzing event outcomes. You'll collaborate closely with various teams to ensure every event aligns with our corporate goals and brand messaging.

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What qualifications do I need to apply for the Community Events Manager position at Ramp?

To be considered for the Community Events Manager role at Ramp, you should have at least 2 years of experience in tech or B2B marketing, specifically in events or community initiatives. Strong communication and project management skills are essential, alongside the ability to thrive in a fast-paced, changing environment. Experience with vendor management and cross-functional collaboration is also highly valued.

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How does Ramp's Community Events Manager support brand loyalty?

The Community Events Manager plays a crucial role in enhancing brand loyalty at Ramp through the planning and execution of engaging events. By creating opportunities for customers to connect with each other and with Ramp’s team, the manager fosters a sense of community, driving deeper relationships and advocacy for the Ramp brand.

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What kind of events will I be managing as Community Events Manager at Ramp?

As the Community Events Manager at Ramp, you will be responsible for managing various types of community and corporate events. This includes customer engagement events, field marketing initiatives, and thought leadership sessions featuring both internal and external speakers. Your goal will be to create impactful experiences that resonate with the community and support Ramp's overall growth.

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Does Ramp offer benefits for the Community Events Manager role?

Yes, Ramp offers a comprehensive benefits package for full-time employees, which includes 100% coverage of medical, dental, and vision insurance, flexible PTO, a 401k plan with employer matching, wellness stipends, and relocation support if needed. You can also expect additional perks like pet insurance and an annual membership to One Medical.

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Common Interview Questions for Community Events Manager
Can you describe your experience with community event planning?

Certainly! When discussing your experience with community event planning, focus on specific events you’ve managed, the objectives behind them, and the impact they had on the organization. Highlight your role in logistics, promotion, and budget management, as well as how you measured success post-event.

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What strategies do you use to engage a community at events?

To engage a community at events, I prioritize interactive elements that encourage participation, such as Q&A sessions, breakout workshops, and networking opportunities. Creating engaging content, selecting relatable speakers, and incorporating feedback from attendees in planning processes are also key to enhancing engagement.

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How do you manage and coordinate with different teams for an event?

Effective coordination with different teams involves clear communication and setting up regular check-ins. I use collaborative tools to ensure everyone is on the same page regarding timelines, responsibilities, and specific deliverables. Establishing a shared vision for the event helps foster alignment among teams.

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What tools do you utilize for event management?

In my event management experience, I have effectively utilized tools like Asana for project management, Eventbrite for ticketing and RSVPs, and social media platforms for promotion. I also leverage analytics tools to analyze event performance post-event, helping to inform future strategies.

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How do you ensure a high-quality experience for attendees?

Ensuring a high-quality experience for attendees starts with thorough planning and attention to detail. I focus on aspects like venue selection, speaker quality, and catering options. Gathering feedback from attendees during and after events is crucial to continually improve and meet audience expectations.

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What is your approach to budget management for events?

My approach to budget management involves meticulous planning, developing a detailed budget list, and regularly tracking expenses. I prioritize spend based on impact and ROI, allowing for adjustments as needed while ensuring the event remains financially viable.

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Can you give an example of a successful event you managed?

Certainly! Reflect on a specific event you organized successfully, detailing the goals, the steps you took to plan and execute it, and the feedback received. Highlight metrics like attendee numbers and engagement levels, which demonstrate the event's success.

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How do you handle last-minute changes or emergencies at events?

Handling last-minute changes requires calmness and adaptability. I always maintain a checklist and a backup plan for various scenarios. Quick communication with the relevant team members and vendors empowers us to adapt smoothly, ensuring the event's success isn’t compromised.

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What do you think is essential for building a strong community around a brand?

Building a strong community around a brand is fundamentally about fostering genuine connections. It involves understanding the audience, facilitating meaningful interactions, and providing consistent value through engaging content and events that resonate with community members.

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Why do you want to work at Ramp as a Community Events Manager?

When answering why you want to work at Ramp, express your alignment with the company's values and mission. Highlight your enthusiasm for Ramp’s innovative approach and how your skill set can contribute to building a vibrant community that supports and advocates for the brand.

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Ramp is a multinational financial technology company headquartered in Manhattan and founded in 2019. We are the fastest-growing corporate card and bill payment platform in the US, and enables billions of dollars in purchases each year.

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BADGES
Badge Flexible CultureBadge Future MakerBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Transparent & Candid
Mission Driven
Diversity of Opinions
Empathetic
Fast-Paced
Rise from Within
Work/Life Harmony
Take Risks
Startup Mindset
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Employee Resource Groups
401K Matching
Paid Holidays
Paid Sick Days
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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